Airstar Services

6-27 10:03am
Haley takes call with a smile on her face I'm sure.

6-27 2:54pm
Haley calls me and says tech is on the way.

6-27 3:19pm
Daniel the service tech shows up. After an hour or so he found a leak and repaired it. once he went to charge the system he decided that the compressor was overheating and may not come to life. After putting water on it for a while he said it didn't look good and quoted me $4000 to replace the outside unit and a new copper line set.

6-27 8pm
I decided to power on the system at i could hear the compressor coming on. Was I lied to or coincidence?

6-27 8pm
I decided to text the technician and he said I was lucky that it came back. He said he would be back the next day to fill it with freon.

6-28 3:05pm
Alison called and asked if Daniel could come back out.
Daniel showed up in maybe 5 mins and weighted his tank (not in front of me) and added 2 lbs of R22 $100 for first pound and $80 for every pound after that. $180 total. Intake temp was 80 deg and 60 deg at the vent. I guess ill wait and see if the house cools off and see how long it last before it leaks again... Ill update this if needed.

8-30
Leak is back and I'm now out of freon again.
$180 in the air, gone, 2 months.

Our AC stopped working on the hottest day of the year and it was replaced as quickly as possible with wonderful, friendly service. We have a maintenance plan as well. Highly recommend. This company really cares about it's customers.

Had water leaking from air vent in ceiling and bubbling up on ceiling while dripping. Called several companies with no luck. Finally called Airstar. The custmer service was extremely friendly and prompt. Daniel, the service technician, came right out, stopped the leak in the attic, and made repairs in less than an hour. The price was also very fair. Extremely happy that I called Airstar!

AirStar has provided one of the best services that my family has encountered in the Dallas area. The technician, Daniel, was professional and reasonable about cost and options for our home. He showed up on time and was efficient in his work. You come across many swindlers in the AC business, but this company hires people who know their work.

-Vernon Armstrong / Call slip # 61322

Airstar has been servicing our HVAC system for several years. They have been easy to work with and I feel like the work they have done has been fairly priced and of good quality.

My experience with airstar every time they come to fix something at my house is always a pleasant experience. The techs are very well-versed in what they need to do and quickly resolve the issue to be in and out quickly

I have been relying on Airstar for almost 6 years. I purchased a new system from them and got on their seasonal checkup program. Very pleased with their service technicians and their responsible staff.

Great management and people within the company. They are honest and reliable and try to fit everybody in on the same day you have the problem if not next.they are very thorough when explaining what is wrong with the problem you are having and will give you the best price for A great job. i will always return to this company for all of my ac problems.

So I am having trouble with my ac it's not blowing cold air so I contacted AHS and they sent air star service and I'll give them that they came quick within 5 hours of me putting the order they came but the first thing the service guy did when he got to my house was say that where i had the fillter located was wrong because is would be harder to charge and started to try and sale me a filter that would need to changed once a year. Then he went outside to check the unit and he changed two parts and then sayed that the problem was that it had a big leak and then he started to tell my husband that it was not worth getting the problem fixed and started to try and sell him a new unit that he said it would cost $12,000 when in reality it was a small leak only needed 1lb of freon and when my husband told him that he didnt have the money to put a new unit he stated to tell my husband that they sale the the freon at $170 a LB and then told him that my unit didn't need 1LB that it needed 3LB and he didn't use a mask and the cherry on top was that he was asking for beer and he was really disrespectful with other thing that any person should say a father that has a daughter.

We have had AirStars for almost 15 years and have ALWAYS had great timely professional service. You cannot do better than this company! I wish all my services were this great! Dianne M