The technician (Brian) was very courteous and professional. He told me what the problem was and how it would be fixed. And his verbal cost estimate was very close to the actual cost incurred.
My technician was on time, very professional, and my bill was reasonable. He explained the testing procedures and results. Any time I need A/C work I’ll call them.
David was very knowledgeable and answered all of our questions. He was very friendly and professional. I would highly recommend Jackson Air. We have used them several times and always have gotten excellent service!
Upstairs AC unit was not cooling to the control set point temperature in the afternoon. Brian (service person from Jackson Air & Heat) noticed that tape had come off from the side of the AC unit in the attic and was blowing cold air in the attic. He re-taped the unit that fixed the leak. He cleaned the clogged drain pipes from both AC units in the attic. He added refrigerant to the AC unit as it was low on refrigerant. The AC unit is now working quite well. As in the past, very satisfied with the service provided by Brian - professional and efficient!!
Great people to work with! They are professional, knowledgeable and honest. I have been using them since 2010 and always have been impressed with their customer service.
Jackson installed both of our heat/AC units (for less than several other companies we called), the upstairs unit a zoned unit, and they fully supported them after installation whenever we had any (mostly minor) issues. A/C is important in Houston, and we are very happy with how well our units have worked and kept the house comfortable without being noisy! There was never any push for added services or unexpected costs. Although the units went out of warranty, we continue to use them because of how friendly, professional, and prompt they are when we call them. Highly recommended!
Been using Jackson air and heating for over a decade. Parents use them and now I do. They have always had great service, very professional, great value, quick response, and they treat you like family.
James Paul
The technician (Brian) was very courteous and professional. He told me what the problem was and how it would be fixed. And his verbal cost estimate was very close to the actual cost incurred.
David Swan
My technician was on time, very professional, and my bill was reasonable.
He explained the testing procedures and results. Any time I need A/C work I’ll call them.
Irma Villarreal
David was very knowledgeable and answered all of our questions. He was very friendly and professional. I would highly recommend Jackson Air. We have used them several times and always have gotten excellent service!
Satish Gandhi
Upstairs AC unit was not cooling to the control set point temperature in the afternoon. Brian (service person from Jackson Air & Heat) noticed that tape had come off from the side of the AC unit in the attic and was blowing cold air in the attic. He re-taped the unit that fixed the leak. He cleaned the clogged drain pipes from both AC units in the attic. He added refrigerant to the AC unit as it was low on refrigerant. The AC unit is now working quite well. As in the past, very satisfied with the service provided by Brian - professional and efficient!!
Terrell Cochran
Great people to work with! They are professional, knowledgeable and honest. I have been using them since 2010 and always have been impressed with their customer service.
Don Conduff
David did a great job as he did last year installing a fan for one of our units. A job well done and he's a credit to Jackson Air. Thanks!
Christopher Wolf
Jackson installed both of our heat/AC units (for less than several other companies we called), the upstairs unit a zoned unit, and they fully supported them after installation whenever we had any (mostly minor) issues. A/C is important in Houston, and we are very happy with how well our units have worked and kept the house comfortable without being noisy! There was never any push for added services or unexpected costs. Although the units went out of warranty, we continue to use them because of how friendly, professional, and prompt they are when we call them. Highly recommended!
Alison Smith
Jackson Air and Heat has looked after our needs, major and minor, since 1998 in two different homes. Their work is always superior. Highly recommend.
Jason Morgan
Been using Jackson air and heating for over a decade. Parents use them and now I do. They have always had great service, very professional, great value, quick response, and they treat you like family.
John Bartula
Brian was cordial, professional, and answered all of my questions. I have used Jackson Air & Heat for the last 10 years.