Worley's Home Services did a very professional job replacing my water heater and doing my HVAC maintenance. Their staff is absolutely amazing from the customer service when you first call them to the service technicians and follow ups. I will be using them for all my future installation, maintenance, cleaning, and repairs. I HIGHLY recommend them for any of your needs.
Lamont was a total Professional and excelled at diagnosis of my units. He offered me quotations on upgrading and replacing my older I am more than 100% pleased with his suggestions and ability to accommodate
He was professional and thorough. He even waited for a time to make sure that the furnace was working correctly after the repair was completed. Good technician and the company even kept us informed of his expected arrival time. Great service from the whole company!
This was our second time using Worley’s and it was another great experience. We called about an electrical issue and we’re able to get on the schedule within two days. Our electrician arrived on time and quickly got to work to assess our issues. He explained in detail what was going on and gave a detailed quote. While he worked she was friendly and respectful of our space. He explained to us that he was not able to complete the work because he needed materials and some extra help to resolve one of the issues we were having but that dispatch was aware and they would reach out to get us scheduled for the follow up. Shortly after he left the office called to check in on our service and ensure everything went well. I explained we had no issues and our electrician was friendly and respectful. I mentioned we waiting on a call for the follow up service but weren’t in a rush because we knew we’d be taken care of as soon as possible. The nice lady we spoke with said she had notes that the follow up was needed but she’d send a reminder and get someone to call us as soon as possible. Shortly after we hung up another nice lady called to get us schedule the very next day. She explained they would be sending a different team out because they wanted to make sure the solution we were given was the best option. Again, our called to let us know they were in their way and arrived as planned. Tag and his partner explained there was nothing wrong with what we were quoted but they wanted to ensure it was necessary. They quickly got to work and determined we needed some rewriting and adjusted the quote we received. Tag and his partner were friendly and respectful. They showed our dog some love when he would come by to check things out. When our curious 4 year old got home from school and asked about what they were doing they both introduced themselves, chatted with him a bit and answered all his questions. Another wonderful experience with Worley’s!
Mike was professional, diagnosed and fixed the problem in a timely manner, did not try to ‘oversell’ or recommend repairs that were not necessary, and answered all of our questions. Worley’s- we have found our new plumber!
I've used Worley's for HVAC system repair, water heater replacement, and emergency plumbing services. Every single time I have been met with nothing short of exceptional customer service. From my experience, this is a company that operates on the principals of doing the job correctly and helping their customer. I recently had an emergency plumbing situation and Worley's was the only company that was able to dispatch a technician the same day for about half the cost of other company's "emergency fees". Ronnie was knowledgeable, told me all my available options, and was able to get the job done same day earning them a repeat loyal customer.
Ronnie was friendly and professional. He arrived early and replaced the hose bib quickly. We will definitely use this company in the future!! The price for repairs was very reasonable. I highly recommend this company
Worley's is simply put.... FANTASTIC!!! My husband and I have called upon Worley's several times for various appliance upgrades and general maintenance on our home and they have earned our trust!! Never up-selling, always reliable and they stand by their work with parts & service warranties. No reason to call anyone else in Hampton Roads!!
Kristina Marshall
Worley's Home Services did a very professional job replacing my water heater and doing my HVAC maintenance. Their staff is absolutely amazing from the customer service when you first call them to the service technicians and follow ups. I will be using them for all my future installation, maintenance, cleaning, and repairs. I HIGHLY recommend them for any of your needs.
Kimbrell Curry
Lamont was a total
Professional and excelled at diagnosis of my units. He offered me quotations on upgrading and replacing my older I am more than 100% pleased with his suggestions and ability to accommodate
CAROLE Brumbaugh
He was professional and thorough. He even waited for a time to make sure that the furnace was working correctly after the repair was completed. Good technician and the company even kept us informed of his expected arrival time. Great service from the whole company!
Patricia Lusby
This was our second time using Worley’s and it was another great experience. We called about an electrical issue and we’re able to get on the schedule within two days. Our electrician arrived on time and quickly got to work to assess our issues. He explained in detail what was going on and gave a detailed quote. While he worked she was friendly and respectful of our space. He explained to us that he was not able to complete the work because he needed materials and some extra help to resolve one of the issues we were having but that dispatch was aware and they would reach out to get us scheduled for the follow up. Shortly after he left the office called to check in on our service and ensure everything went well. I explained we had no issues and our electrician was friendly and respectful. I mentioned we waiting on a call for the follow up service but weren’t in a rush because we knew we’d be taken care of as soon as possible. The nice lady we spoke with said she had notes that the follow up was needed but she’d send a reminder and get someone to call us as soon as possible. Shortly after we hung up another nice lady called to get us schedule the very next day. She explained they would be sending a different team out because they wanted to make sure the solution we were given was the best option. Again, our called to let us know they were in their way and arrived as planned. Tag and his partner explained there was nothing wrong with what we were quoted but they wanted to ensure it was necessary. They quickly got to work and determined we needed some rewriting and adjusted the quote we received. Tag and his partner were friendly and respectful. They showed our dog some love when he would come by to check things out. When our curious 4 year old got home from school and asked about what they were doing they both introduced themselves, chatted with him a bit and answered all his questions. Another wonderful experience with Worley’s!
ACM
Mike was professional, diagnosed and fixed the problem in a timely manner, did not try to ‘oversell’ or recommend repairs that were not necessary, and answered all of our questions. Worley’s- we have found our new plumber!
Blackstone Green
I've used Worley's for HVAC system repair, water heater replacement, and emergency plumbing services. Every single time I have been met with nothing short of exceptional customer service. From my experience, this is a company that operates on the principals of doing the job correctly and helping their customer. I recently had an emergency plumbing situation and Worley's was the only company that was able to dispatch a technician the same day for about half the cost of other company's "emergency fees". Ronnie was knowledgeable, told me all my available options, and was able to get the job done same day earning them a repeat loyal customer.
Ron Decker
Ronnie was friendly and professional. He arrived early and replaced the hose bib quickly. We will definitely use this company in the future!! The price for repairs was very reasonable. I highly recommend this company
Jehu Humphries
Outstanding service! Lamont was very professional and did an outstanding job fixing our AC. Highly recommend Lamont to fix any HVAC problems.
Kimberly Glass
Hunter Pittman is amazing! Will have him forever! He's so good at what he does! I appreciate him so very much and Thank-you
Kristin Stortz
Worley's is simply put.... FANTASTIC!!! My husband and I have called upon Worley's several times for various appliance upgrades and general maintenance on our home and they have earned our trust!! Never up-selling, always reliable and they stand by their work with parts & service warranties. No reason to call anyone else in Hampton Roads!!