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Dirk Pohlers
Had a water leak on our two stage gas furnace. Couldn’t be happier with the service provided by 2 Sons Plumbing. Scheduling was a breeze over the phone. A couple days later, an earlier appointment opened up and I was called to see if I was interested… I said yes and the reschedule worked perfectly.
The day of the service, 2 Sons kept me apprised via text messages where within the given time window the technician was likely to show up. Then 30mins before, I received another text with the name and picture of the technician. That made the subsequent interaction so much more personal.
Our tech Josh was great. After initial diagnostics, he took his time to explain the issue and suggested remedies. It turned out we needed a special part that was backordered, so Josh did a temporary fix (which held up well) and promised a follow up in a few weeks. Fast forward, and 2 Sons reached out that the parts arrived and were suggesting a time slot. Josh showed up again and completed the job.
Overall, to me, this experience was the definition of outstanding customer service. I felt in good hands from the beginning to the end.
I will definitely call 2 Sons Plumbing for any future needs.
Deborah Harwood
We had a leak emergency and 2 Sons Plumbing contacted us very quickly and had someone out to help within the hour. Steven was our technician and he did a wonderful job. Would definitely use them again.
Zayn Nelson
I had a heating issue during the middle of winter and reached out to Seattle Sewer, Plumbing & Heating. They showed up on time and were professional. They quickly determined the problem, gave us options for repair, explained our course of action, and quickly and efficiently took care of the problem for us. Highly recommend working with them!
Kailani Collins
We recently needed a video pipe inspection, and the Seattle sewer Company did an excellent job. The team worked quickly and accurately to identify the problem, and we found their rates to be very reasonable. We will recommend them to all of our friends and family.
Justin OBrien
2Sons was quick to respond to my inquiry and was able to visit our home the next day. They diagnosed the issue with our kitchen faucet and returned in a timely fashion to do the install once I had the new faucet. They have a great communication system as well. Austin did great work.
Marc Connolly
Old house Water leak in the crawl space …and new faucet Dave ( super chill and matter of fact )gave us lowest cost options and his recommendation..we want with his recommendation which after all said and done reminded me not to try DIY …short cuts do not save time or money in the long run. Very Happy Customers and we have used these guys before and will again!
Bernard Dewit
The sewer system in Seattle is outstanding. They have now been utilized by us three times, the most recent occasion being for an HVAC repair.
Eric Knudsen
2Sons Plumbing, Heating & Air did a great job evaluating our needs and answering all our questions for an updated HVAC system. They gave my wife and I multiple options to evaluate and choose from with no pressures. After our approval, Josh and his team installed the new Furnace and Heat Pump system efficiently and with an attention to detail. In addition, they took the time to evaluate the flow and balance the system. Then, without rushing, they trained us on advantageous optional ways to utilize our new thermostat and system. Our house feels warmer in these cold temps and we are excited for the summer to be cool and comfortable. Great job 2 Sons!
Jan Rainier Cerbito
Tyler did a great job replacing our leaking water heater. He made sure the job gets the job done and also answer all my questions honestly. I would use their service again and would highly recommend!
Erik Miller
Had Josh out to service a furnace before putting my place on the market. I was very happy with the work done. He was knowledgeable and answered all questions. He had the part and tools to make an unexpected fix efficiently on the spot. No complaints. I will be using 2 Sons again for future furnace or plumbing needs.