Auer Steel & Heating Supply Co

Another heating company installed the wrong boiler in my house. Was given an LP version when it should have been natural gas. Found out that Auer ordered it wrong. When asked for compensation for wrong equipment, they laughed at me. No checks and balances. Extremely poor!!!

Auer Steel & Heating: The staff were polite and able to find me the furnace parts I needed in a timely fashion.

Rude receiving clerk told him I would be there around 2:00 p.m. today and they refused to take me

Great company, great people! Oh yeah been there for 22 years!

Just called and asked to see if they sell parts over the counter cash sells and was told they do so they transferred me to the parts department and then was told that they are a wholesalers and do not do cash sells over the counter. I have to be in a business I guess.

Have used for many years

1 hour steel.. good guys / old computer systems = slow

Receiving hours 07:30 - 16:00
Whole crew was very positive and very pleasant to work with.

Didn't know what I needed and they took the time understand what I was trying to do and supplied exactly what I needed to do the job. Plus they have me nothing I didn't need.

They're helpful as long as you have some semblance of the craft.