Roy's Plumbing, Inc.

I called Roy's Plumbing and they came out that same night. The plumber knew exactly what to do and it took less than 30 minutes. I found my new plumber and would highly recommend them to anyone! You won't be disappointed in the service! Great honest people who won't rob you blind.

I called Roy’s Plumbing to repair a 15 year old kitchen sink faucet. The guy came in and I asked him if he would not mind wearing shoe coverings since I have young children and don’t want to track dirt in my home. He did it without an issue and I truly appreciated it. He came in, looked at the faucet and diagnosed the problem. Not only did he diagnose it, he showed it to me so I could have a better understanding of what went wrong. He gave me his recommendation and the cost for the service. I was a little concerned about what the cost would be, but was pleasantly surprised with the cost and allowed him to do the job. After he completed the job, he cleaned the area and tested everything to make sure the faucet was working properly. He was very patient, professional, polite and courteous. I will definitely use Roy’s Plumbing again!

I'm not the happiest camper; (1) to even have to write this review, or (2) to try to be a supporter of the black community and the services that we as minorities offer. However, I must. I'm not very pleased with the service or the follow-up services provided by Roy's Plumbing. At my rental property I had a clogged bath tub. I called to request service and they came out as expected and the lady I talked to was very nice. She called me back later that evening saying it was a tough job and they were charging me $160.00 for it. I said, oh well....I needed it done. The next day my tenant calls me back and says that the tub is not fixed!!! I call Roy's plumbing back to inform them of it (this is when the issue begun). They told me that they would send a technician back and the technician, according to my tenant never showed up. It seems as if the company was going through some changes and there were multiple confusions about if the job was done or not. So, I call back a few more days later and they tell me in their system it says a person went back. This was incorrect. After almost a month now, the problem still hasn't been fixed and they had the nerve to say that they would need to charge me again........for the same repair because people clog them within days. As a company, I expect quality service and I did not receive this especially at the rate that I paid to unclog a bath tub that is still not done. Absolutely ridiculous! I WILL NOT be supporting Roy's Plumbing or recommending them to any of my other friends.

I just recently hired Roy's Plumbing to repair a clogged basement sink as well as a kitchen faucet. The lady that took my call was very friendly and kind with me while taking a brief description of the repairs I needed done. When the repair guys arrived at my home the repair truck was very clean with an easy to see and read logo. The repair guy was nice, clean cut and knowledgeable. The repairs I had done was also affordable. My overall experience with Roy's Plumbing was a 10. I'll refer them to my family and friends. Thx

When I moved here a year ago, I was in desperate need of several new faucets and a hot water heater. A good friend of my brother referred me to Roy’s Plumbing and it was the best recommendation. The technician was polite, on time and the plumbing was completed faster than I anticipated. I could not have ask for a better service than what I received from this company. Thank you to Roy’s Plumbing for making my transition to my new home easy!

I have plumbing insurance with HomeServe. Had cloged drain and a leaking pipe.
They sent a guy who was not able to unclogg the drain and told me to call back to reschedule. Called few times and scheduled another appointment. Waited for few hours and called them back to see when they are thinking to come. Lady on the phone said, they were there and nobody was home! That was a first lie. She told me to wait more, thy will come back. Never happened. Sick and tired of them I called insurance and requested new company. When they came, they called insurance to ask for job approval. The insurance representative told new guy that can't be approved because Roy's plumbing finnish the job! LOL!
So, this crooks acctualy had a guts to not finish unclogging the drain, not showed up for leaking pipe but still charge nsurance company 350 for the drain and 1000 for replacing 20 feet of leaking pipe. And never showed up at all!

Whoever runs these garbage of the company, I don't know if you have no shame at all or you are just incompetent but at the end really doesn't matter.

This was my first time using Roy's Plumbing a couple of weeks ago. I called to have several issues corrected that I have put off for a while. They called prior to coming the plumber came seemed very knowledgeable, polite, and professional. He was a little late from the time I given, but the office staff and plumber apologized for the inconvenience, as a result they discounted my service. The price was fair with out the discount. I will call them again.

I've been familiar with the quality of work Roy's Plumbing had provided since my childhood. The staff is always friendly and the business owner has a long history of plumbing knowledge. I highly recommend this business for your all plumbing services.

Roy's Plumbing came out the same day for an estimate and got the work done prior to the deadline. The price was cheaper than the original quote. I would recommend them to anyone.

They did some work for us in June when we had a leak under our kitchen sink. The leak returned at the end of November. I called them because I didn't think the problem should have returned so soon. They said they couldn't locate my invoice and that they only guaranteed a fix for 60 days. The good news is I was able to figure out how to fix the problem myself. The technician who came out originally was friendly and helpful. I just won't use the company again.