Chris is honest and straightforward. My furnace is down and the first company I called said the problem is inducer motor which is out of warranty. I called Reliable for a second opionion. Chris came out the same day I called and pointed out the issue of the heat exchanger which has 20 year warranty.He asked me to contact a Carrier's dealer to replace it for free. I'm still working on it now but I'm pretty sure I'm on the right track with Chris' guide!
Our house only came with a heater so we got ac added onto the house before the summer. whole job took them bout a day and we are very happy with the results. quick service, and great cust service. thanks
I was referred to Reliable by a friend who had used them in the past. Our furnace is about 30 years old and has been giving us issues recently. It finally stopped working after a cold night. Alex came out the same day and tried his best to revive it, but it was too far gone. We had Reliable install a new unit into the attic the next day. The installation process was easy and we're very happy with how everything turned out.
Great experience working with Chris and Alex from Reliable. We replaced both our heating and AC systems for our home with them. I was being a little difficult as I wanted the ac unit placed in a very specific location.. but they were very accommodating and they got everything installed to the way I wanted it.
Last week we had an issue with our heater, it wasn't turning on, only cold air was blowing inside the house. We called 3 different contractors and two of them told us that we needed to replace it immediately. Chris and alex from Reliable came and fixed it in about 20 minutes, they told us it was a stuck pressure sensor. Highly recommended.
Alex diagnosed my problem throughly and quickly with the best cost effective way. Never had a HVAC guy telling me how to save money with the service request I made. Will recommend their service to anybody any time.
Heating unit wasnt getting as hot as it used to. Its been really cold lately so we needed to get it working good again. Reached out and spoke with Chris, was able to go through different scenarios of the problem (prior to the consultation) and talk about cost if it turned out to be certain things. Luckily it wasnt anything that was a crazy major project. Reliable Standard did a great job and got the heater up and burnin in no time.
When we called Chris and Alex for a second opinion, they came out to our home right away. We were very pleased with their professional attitude and willingness to help. After taking a look at our system, they discovered that the previous company had misdiagnosed the issue and that all we needed was a new thermostat. We're so grateful that they were able to save us money and time.
If you're looking for amazing ac service, then you need to go with reliable standard. They really go above and beyond for their customers. They kept me updated throughout the day with texts, and they even gave me some maintenance tips before they left. Plus, they were great with my dogs. I couldn't have ask for more!
Liz Li
Chris is honest and straightforward. My furnace is down and the first company I called said the problem is inducer motor which is out of warranty. I called Reliable for a second opionion. Chris came out the same day I called and pointed out the issue of the heat exchanger which has 20 year warranty.He asked me to contact a Carrier's dealer to replace it for free. I'm still working on it now but I'm pretty sure I'm on the right track with Chris' guide!
Krista Payne
Our house only came with a heater so we got ac added onto the house before the summer. whole job took them bout a day and we are very happy with the results. quick service, and great cust service. thanks
Cara Canales
I was referred to Reliable by a friend who had used them in the past. Our furnace is about 30 years old and has been giving us issues recently. It finally stopped working after a cold night. Alex came out the same day and tried his best to revive it, but it was too far gone. We had Reliable install a new unit into the attic the next day. The installation process was easy and we're very happy with how everything turned out.
beverly
Great experience working with Chris and Alex from Reliable. We replaced both our heating and AC systems for our home with them. I was being a little difficult as I wanted the ac unit placed in a very specific location.. but they were very accommodating and they got everything installed to the way I wanted it.
Ivy Nguyen
Last week we had an issue with our heater, it wasn't turning on, only cold air was blowing inside the house. We called 3 different contractors and two of them told us that we needed to replace it immediately. Chris and alex from Reliable came and fixed it in about 20 minutes, they told us it was a stuck pressure sensor. Highly recommended.
Ryoji Naito
Alex diagnosed my problem throughly and quickly with the best cost effective way. Never had a HVAC guy telling me how to save money with the service request I made. Will recommend their service to anybody any time.
Qin Chen
Heating unit wasnt getting as hot as it used to. Its been really cold lately so we needed to get it working good again. Reached out and spoke with Chris, was able to go through different scenarios of the problem (prior to the consultation) and talk about cost if it turned out to be certain things. Luckily it wasnt anything that was a crazy major project. Reliable Standard did a great job and got the heater up and burnin in no time.
Shelley Lawrence
When we called Chris and Alex for a second opinion, they came out to our home right away. We were very pleased with their professional attitude and willingness to help. After taking a look at our system, they discovered that the previous company had misdiagnosed the issue and that all we needed was a new thermostat. We're so grateful that they were able to save us money and time.
Walter Richardson
Chris and Alex were amazing, we've worked several times with them in the past, and each time they've done an outstanding job.
Benjamin Stewart
If you're looking for amazing ac service, then you need to go with reliable standard. They really go above and beyond for their customers. They kept me updated throughout the day with texts, and they even gave me some maintenance tips before they left. Plus, they were great with my dogs. I couldn't have ask for more!