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Arctic Cool Inc Reviews - 51

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lacie Lussier

I feel like it's always a little nerve racking finding new help with an AC repair has you always hear about these sales scams and unnecessary mark-ups. After reading all the positive reviews about Arctic Cool I felt confident in contacting them first, and they delivered! We had initially contacted them at 9pm that night our AC had gone out, and they were able to have someone out the following morning. Our repairman showed up on time, and within 20 minutes of his arrival he fixed our issue. He was honest about the repair being a relatively small job, and easy fix. The pricing for the repair was also very reasonable, I would highly recommend.

Dania Valentine

I manage rental properties and Arctic Cool has been my go to vendor for more than 10 years now. The time had come that I needed to replace my own ac system of course Arctic Cool installed the system which was no easy task the techs Lynn, John & Chris worked very hard and went above and beyond even well into the evening to get done what needed to be done all along with a great attitude. I always knew my clients got the very best service from Arctic Cool but it was very nice to see first hand how professional the techs were even after 12 long hours working on my system. The entire team to include CJ, Chris & Jennifer once again you have shown me "do what ever it takes to get the job done" and a job well done it was!
Thank You!!

Joel Dayton

Arctic Cool is the best air conditioning repair and service group I’ve ever dealt with. When we had a problem with our ac unit at our office a couple months back, there technician was very efficient at diagnosing and fixing the problem. Not only that, but they are very reasonable in their pricing. If you need a good, honest company to work on your ac, give these guys a call. They are easily the best in Central Florida.

Ulyses Cardona

Arctic Cool had been servicing my unit for over 10 years. They never sent out a salesman disguised as a repairman. The guys just repaired my aging heat pump with a fair price without pressuring me to purchase a new one. They were always honest, competent and professional. This year I finally decided to replace my 18 year old unit. They gave me a very reasonable estimate. Yesterday they sent 3 very capable technicians for the installation. They were courteous, professional and competent. They easily and efficiently installed the unit.
I would highly recommend Arctic Cool. They are the best in Central Florida.

Wayne G

We were referred to Arctic cool by a local business owner. Great experience in every way! Lynn was a total professional and fixed our issues quickly, efficiently and at a very good price! These guys are the only AC company I will ever use, highly recommend!!

SANTINO QUINONES

Working with Chris and his team was super easy and fast. They provided an analysis and quickly resolved our AC issue. I would highly recommend Acrtic Cool to handle your HVAC needs.

Sherin Godfrey

Arctic Cooling (Alexander Mcgovern)
Our capacitor went out late Sunday evening and our house was over 89 degrees inside. Alex came over, checked our system and fixed it without extra emergency fees! His fees were lower than who we used to use. He explain everything to us and even made a few recommendations that we will be doing with them in the very near future!!

If you need a knowledgeable AC guy that’s fair and honest, I highly recommend that you call Arctic Cooling! They gain us as a customer for life!

Ulyses Cardona

Two and a half years ago Arctic installed a new unit at our home.
It's been running great until a few days ago.
One of their techs came out and diagnosed the problem. I was told it would take a few days to get Trane to send out the part(s).
Meanwhile, we were baking. The house got up to 90 degrees.
Arctic Cool called me this afternoon and said they would send not one but 2 (!) portable AC units until the parts came in.

I was floored. This is the kind of customer service that goes beyond the call. This is the reason I will never trust anyone else with my HVAC needs.
Arctic Cool has excellent customer service.

Scott Mann

They've done repair work on my old AC a couple times now. Arctic Cool is that rare breed of service company. Dependable, fair priced, honest and responsive. You can tell their owner cares deeply about customer service.

Iron Work For Any Castle LLC

Arctic Cool is Simply Fantastic.... Where do I start... OK, full disclosure, I am a contractor and I know all of the big A/C companies... you know the ones with a million trucks with help wanted signs posted all over the windows. Well I work on many projects where they have been contracted and have seen things that would make your skin crawl... 100% I would never use any of them if they were the last A/C company on earth... I have been Using Arctic Cool for about 14 years now and they have done everything from simple repairs, maintenance and complete home replacements with 2 to 3 units... These people understand their business and only perform the work you need... And if they find a problem, they explain it to you in plain English.... I have never been overcharged and Chris the owner actually gets dirty and does service calls also... Believe me that is rare in this business... Please if your going to spend your hard earned money on a repair of replacement of your A/C go with this company...

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