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Arctic Cool Inc Reviews - 51

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
DAMAGED GOODZ

Exceptional service at great price! Install of new A/C and ducts, and they did it in the HEAT of the summer. Staff was courteous & observed the mask protocol to ease my mind. Not only did they install a brand new A/c, but did the duct work in the middle of summer. ***** star service!
Highly recommended!

Levon Clark III

Let me tell you since 2002 this is the only AC company I've used. Recently my AC fan blower / capacitor decided to quit on me. Called up CJ at Artic Cool and Lynn was out the same day. Lynn was super knowledgeable, explained what was going on as he diagnosed and remediate the issue immediately and left me in a better place. Customer for life.

Lesley bartlett

Today David came to fix my air conditioner, He did a great job, he was extremely efficient I had a lot of questions to which he knew all the answers and was very patient in answering them. I have used this company before and will ONLY use them in the future. they always do a great job!

G La

Have use Arctic Cool Inc. to work on my AC unit on a weekend and Chris Eads was the technical that weekend and he was professional, with great customer service and honest with the repairs, he saved me cash by replacing the motor fan only and the capacitor when other company said to me that the AC unit was to old and need it to be replaced. Chris Eads thank you very much for saving me CASH! If anyone out there need HELP with your AC call Chris he is the BEST!

Michelle Tagtekin

I really wanted to use arctic cool for my hvac needs today, as they have great reviews and are located close by. I called them up about 8am and told the woman who answered that I heard great things about them on Nextdoor.com. As I was complimenting them and saying I was looking forward to working with them, the woman interrupted me mid-sentence and said “let me stop you. Is this commercial or residential?” I answered her and proceeded to give her the details she requested. When I asked when I could expect to hear from someone or when someone could come out, she said “I don’t know, I’m not a technician.” I asked her to ballpark it, would it be today, tomorrow, Monday? She said she didn’t know and all she could do was hand my information over to the technicians. Well, since this was the hottest day of the year, I was not going to risk being without a/c for an unknown length of time. I called another company right away. They sent someone within a few hours and fixed our problem, all before anyone from arctic cool even gave me a call back. It’s a shame because this business is extremely local and they have great reviews, but this woman was not only unhelpful, she was downright rude.

Kyle Sobash

Great experience. They were quick to schedule a visit and came back two days later when I was experiencing further issues and did not double charge me for the return trip. Good business. Will recommend to anyone. Chris, the technician, was professional and friendly.

John Reddy

My old ac was on its last leg, motor making loud noises and not operating well. At best struggling. I called chris at Artic Cool air and expanned i did not want to chance it going out this summer and was concerned . They came over inspected what we have , wrote an estimate with options for us to choose. We picked what best suited our needs . Including the new wifi thermostat.
His crew came and did a great and very professioal job. We could not be happier with every detail of their service . On time, cleaned everything, and the best part wa the bill. No surprises , thanks guys takng the stress out of the whole experiance.we will always recommend Artic Cool air

John and Bernadette Reddy

Murphy's Life

After our AC unit stopped working we called and had a technician out the same day. Their work is second to none and their customer services is such a breath of fresh air. I highly recommend them!

Carrie C

This company is great. I called them after getting the run around from another ac provider. They came out very quickly (I was trying to get my house on the market) and discovered the issue was not what another company informed me it was. Got if fixed for a bit less too. Very happy.

Mike Bennett

We are very happy with Arctic Cool.
David and Ryan were on time and quickly found the problem.
They not only fixed the problem, but corrected a faulty installation.
Going above & beyond our expectations.

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