Sterling Service of Florida Inc

The professional company Sterling Service was so good. Mr. D is a professional he’s service the air conditioning let me know what issues I have. I will continue to keep my system service through this company. Mrs. Judy was a delight to work with also.
I will be telling Family and Friends to call them for service they will be satisfied!

I returned from out of town and my AC was not working. My home warranty company dispatched my service request to Sterling Service and within about 5 minutes, the sweetest lady called me to schedule the service. She seemed legitimately concerned about me being in the heat and was even concerned that I have a pet in the heat after she heard my dog bark. She got me scheduled for their soonest opening for the same day, and informed me that if they are able to make it out sooner, that they would. The technician arrived as soon as he could and I was very thankful he was early. Ryan was professional, friendly, prompt and got me up and running! They also send you text updates when the technician is en route and include a photo so you know who to expect. I liked that concept! Great company!

From start to finish, Sterling Service saved the day with their expediency and targeted repair. We have an ancient unit that’s original to our home. When the AC stopped cooling last night we feared the worst. Judy set us up an appointment for this afternoon after two HVAC places couldn’t fit us in for six or eight days. Wait six or eight days in this hellacious heat where the nation is setting records for heat index?! No thank you, but many thank yous to Judy and Ryan. Ryan arrived an hour ahead of our appointment window and fixed our struggling unit. We are ever so grateful for Sterling and their four star ⭐️ crew!

I called for a diagnostic test. The receptionist was very nice. Ryan came out within 30 minutes of my phone call. He was very nice and professional. My ac unit was up and running within 30 minutes of his arrival (he fixed issues with my unit that were caused by a different HVAC company).Highly recommended.

We first used Sterling Service two years ago when our realtor recommended them to replace an AC unit in the home we were purchasing. Since that time our second unit (about 20 yrs old) needed major repair at about half the cost of a new unit. Tristan came out for the first service call and took the time to take pictures of all the issues and explained everything once he was done accessing the problems. It was recommended that we install a new unit which we agreed too. Install day came and the techs (Ryan and Tirell) were professional, respectful of my home (cleaned up any mess) and on time. The owner (Roger) even stopped in to check on the progress. Billing and scheduling were super easy as Judy in the office is so friendly and a pleasure to work with! Will definitely be using for any future needs!

Great communication and texted me when he was in route on a Saturday!! Tristan arrived early and he is very professional, courteous and kept me in the loop on what the issue is!! Would recommend them to anyone!!

The customer service of this company is top notch. Judy at the office, who helped me schedule the work we needed done, was knowledgable, patient and kind. The technician named Tirell came out to clean our ducts and service our HVAC system. He did a wonderful job, took his time to do the job right, and was friendly and talked me through everything as he was doing it. I recommend this company 10 out of 10!!

Great service. Highly recommend. The technician send me a text letting me know that he was enroute, he arrived on time and fixed the problem. Great service!

I have had a service contract for 2 houses with Sterling and they do a great job. Tirell Dantley has been my technician for 2 years. He is very professional Today i had a repair. Tirell was prompt and fixed it quickly

Excellent job and very professional service provided. Highly recommend. Very satisfied. Previous hvac contractor left dangerous conditions in my hvac unit. I contacted Roger and Ryan/Terrell came in to fix my unit within a few hours. Couldn’t have asked for a better company