Well. What do I say. In November I had to have my sewer main replaced they gave a quote we were given a max price the job would not exceed. The job was started on a Tues. And then was told they needed an additional $2,000. I told him that money just simply doesnt exist. Then I was asked if I could pay $1200 and I told him the same thing. Finally 2 days later they finished the job on budget. well... mostly. Here it is MAY and I still have clay tile and tree roots sticking up out of my yard and just mounds of dirt. After multiple emails to them it was told to us it would be taken care of and another going on 3 weeks and another email still nothing and I am fed up.
Great Company! They were very helpful and talked me through their pricing. Even called to check on everything after the fact. Love that they offer a warranty of sorts to help keep all of my items up and running.
Very poor service and high price for the poor service provided. One week before Christmas was told the bill would be $360.75 to install a pressure switch. That wasn't the problem. It was a short in the induced draft blower. Then was told "this is a $1000 piece from us, maybe a new furnace is in order. Left with no heat at 6:00pm. Freedom called at 7:30 next morning and wanted to set up a time for there sales team to "go over options". BTW check cleared 12/24/2018. Lol lesson learnt. Called Talton next day had furnace going in an hour and he stated walking out my door. "I'll bill ya".
Great Company, Great Product, Great Utility Savings!
Freedom Heating & Plumbing provided a cutting edge solution for my home. The system is energy efficient, quiet, and I'm able to zone the different spaces in my home, making it the right temperature for everyone! I highly recommend Freedom to everyone!
Out tech arrived right on schedule. He even called to let us know he was on his way. Very pleasant and professional. Diagnosed the problem quickly. Now waiting on the fan motor to finish the repair.
Air condition diagnosis on a Monday for not working was it needed a "hard start" & part would need to be ordered from Fort Wayne...would probably be Wed before it was received & could be installed. We were going to Fort Wayne...offered to pick up the part but was told that couldn't be done. Was disappointed in the length of time it took for repair during extremely hot, muggy days. We know for a fact other companies carry "hard starts" on their truck. Five weeks before when it was serviced we mentioned it wasn't cooling right...inside humidity would actually raise while air conditioner was on. When I mentioned water wasn't coming out of the drain I was told it didn't necessarily mean anything...I know better than that & felt like I was being "dismissed". Due to our age, during cold weather we can't afford to take a chance on being without heat for that length of time. Guess we should look for a different provider.
After buying a new house, we found out the air conditioning did not work. Freedom came out and serviced it right away, just in time for the beginning of the hottest days of the month. Taylor was thorough, prompt, and professional. I reommend him and Freedom to anyone that has air conditioning issues.
Dustin kept me informed and updated about what to expect. He is professional and personable - even took a few minutes to help me corral my dog - who had gone for a walk without me. thanks, Dustin!
Technicians are friendly and courteous, and make you feel very comfortable welcoming them into your home. Thorough inspections are performed with improvements suggested with no pressure to purchase.
Casey Cook
Well. What do I say. In November I had to have my sewer main replaced they gave a quote we were given a max price the job would not exceed. The job was started on a Tues. And then was told they needed an additional $2,000. I told him that money just simply doesnt exist. Then I was asked if I could pay $1200 and I told him the same thing.
Finally 2 days later they finished the job on budget. well... mostly. Here it is MAY and I still have clay tile and tree roots sticking up out of my yard and just mounds of dirt.
After multiple emails to them it was told to us it would be taken care of and another going on 3 weeks and another email still nothing and I am fed up.
Alissa Reining
Great Company! They were very helpful and talked me through their pricing. Even called to check on everything after the fact. Love that they offer a warranty of sorts to help keep all of my items up and running.
Chris Crager
Very poor service and high price for the poor service provided. One week before Christmas was told the bill would be $360.75 to install a pressure switch. That wasn't the problem. It was a short in the induced draft blower. Then was told "this is a $1000 piece from us, maybe a new furnace is in order. Left with no heat at 6:00pm. Freedom called at 7:30 next morning and wanted to set up a time for there sales team to "go over options". BTW check cleared 12/24/2018. Lol lesson learnt. Called Talton next day had furnace going in an hour and he stated walking out my door. "I'll bill ya".
Jamie Dawes
Great Company, Great Product, Great Utility Savings!
Freedom Heating & Plumbing provided a cutting edge solution for my home. The system is energy efficient, quiet, and I'm able to zone the different spaces in my home, making it the right temperature for everyone! I highly recommend Freedom to everyone!
Kathy Shock-Swingle
Out tech arrived right on schedule. He even called to let us know he was on his way. Very pleasant and professional. Diagnosed the problem quickly. Now waiting on the fan motor to finish the repair.
Janice Ruckman
Air condition diagnosis on a Monday for not working was it needed a "hard start" & part would need to be ordered from Fort Wayne...would probably be Wed before it was received & could be installed. We were going to Fort Wayne...offered to pick up the part but was told that couldn't be done. Was disappointed in the length of time it took for repair during extremely hot, muggy days. We know for a fact other companies carry "hard starts" on their truck. Five weeks before when it was serviced we mentioned it wasn't cooling right...inside humidity would actually raise while air conditioner was on. When I mentioned water wasn't coming out of the drain I was told it didn't necessarily mean anything...I know better than that & felt like I was being "dismissed". Due to our age, during cold weather we can't afford to take a chance on being without heat for that length of time. Guess we should look for a different provider.
mark e
After buying a new house, we found out the air conditioning did not work. Freedom came out and serviced it right away, just in time for the beginning of the hottest days of the month. Taylor was thorough, prompt, and professional. I reommend him and Freedom to anyone that has air conditioning issues.
Susan Blaugh
Dustin kept me informed and updated about what to expect. He is professional and personable - even took a few minutes to help me corral my dog - who had gone for a walk without me. thanks, Dustin!
Jamie Wilson
Technicians are friendly and courteous, and make you feel very comfortable welcoming them into your home. Thorough inspections are performed with improvements suggested with no pressure to purchase.
tony weaver
Paul came out and got us all fixed up. He was super friendly, very knowledgeable, and a great person to work with!