Our AC stopped blowing out cold air last night. We have a home warranty with American Home Shield, who booked Connett Services for us, and it was such a good experience, start to finish. AHS sent them the dispatch request around 8:30pm last night. CS called me at 9:30am this morning to tell me a technician would be here somewhere between 12-4pm. They texted and called about 10mins before the technician, Richard, showed up at 1pm. I no more than explained what the symptoms were and he knew what was wrong. He verified a couple things to make sure and had it fixed in less than 30min. I asked him for his professional advice on how to prevent the issue in the future and on a couple unrelated things since he seemed so knowledgeable, and he had no issues taking another 10mins or so to discuss with me. Great experience all around, and CS has made my family and I breathe much easier on this HOT summer day. My only regret is not offering Richard a cold bottle of water on his way out to extend the same great experience!
Connett Services is amazing to work with. The technicians arrived early, they were polite and very professional. They thoroughly explained everything they were going to do and then walked me through their work afterwards. Aside from the sounds of installing the equipment, I didn’t even know they were here at times, which was great because I’m still working from home and was on conference calls the entire time they were here. Once they finished and cleaned up after themselves, you couldn’t even tell they had been here. What a great group of people to do business with! I would highly recommend this group! 5 stars⭐️⭐️⭐️⭐️⭐️Indeed!!!!
These people are competent, cordial, and prompt. They have serviced my system in Madrid as well as if I lived in their immediate neighborhood. Juan went the extra mile recently and caught an unsuspected a/c system component failure that would have left us suffering in the heat if not dealt with proactively. Don't hesitate to use these guys.
Technicians were very knowledgeable, professional and efficient!! Connett services was able to install a new AC unit the very next day! Would recommend to anyone, very pleased with their service and price!!
Connett was able to sneak me in same day after they had a cancellation and repaired my ac on the hottest day so far this year. Everybody I dealt with was friendly, professional, and knowledgeable. 5/5 will call again.
Juan was excellent! Great experience...very professional and fixed my furnace very quickly! You have gained a customer no doubt about that...Thank you for everything!
Very friendly and professional installers. Kept us informed of what they were doing. When done they cleaned up good and explained everything great. Will definitely recommend Connett.
Excellent service today from Connett Services. They came out right away during a busy time and were in and out easily. Arrived on-time (a little early even). Chris was my service technician and he was really nice and did a great job. Recommend their service and we will definitely use them again for future needs.
Heather Fernandez
Our AC stopped blowing out cold air last night. We have a home warranty with American Home Shield, who booked Connett Services for us, and it was such a good experience, start to finish. AHS sent them the dispatch request around 8:30pm last night. CS called me at 9:30am this morning to tell me a technician would be here somewhere between 12-4pm. They texted and called about 10mins before the technician, Richard, showed up at 1pm. I no more than explained what the symptoms were and he knew what was wrong. He verified a couple things to make sure and had it fixed in less than 30min. I asked him for his professional advice on how to prevent the issue in the future and on a couple unrelated things since he seemed so knowledgeable, and he had no issues taking another 10mins or so to discuss with me. Great experience all around, and CS has made my family and I breathe much easier on this HOT summer day. My only regret is not offering Richard a cold bottle of water on his way out to extend the same great experience!
Tione
Connett Services is amazing to work with. The technicians arrived early, they were polite and very professional. They thoroughly explained everything they were going to do and then walked me through their work afterwards. Aside from the sounds of installing the equipment, I didn’t even know they were here at times, which was great because I’m still working from home and was on conference calls the entire time they were here. Once they finished and cleaned up after themselves, you couldn’t even tell they had been here. What a great group of people to do business with! I would highly recommend this group! 5 stars⭐️⭐️⭐️⭐️⭐️Indeed!!!!
Bill Chaney
These people are competent, cordial, and prompt. They have serviced my system in Madrid as well as if I lived in their immediate neighborhood. Juan went the extra mile recently and caught an unsuspected a/c system component failure that would have left us suffering in the heat if not dealt with proactively. Don't hesitate to use these guys.
Chad Cook
Rick was very professional and knowledgeable. The problem was diagnosed and repaired quickly.
Dwala Lehman
Technicians were very knowledgeable, professional and efficient!! Connett services was able to install a new AC unit the very next day! Would recommend to anyone, very pleased with their service and price!!
Nate Jungck
Connett was able to sneak me in same day after they had a cancellation and repaired my ac on the hottest day so far this year. Everybody I dealt with was friendly, professional, and knowledgeable. 5/5 will call again.
Ryan Bissett
Juan was excellent! Great experience...very professional and fixed my furnace very quickly! You have gained a customer no doubt about that...Thank you for everything!
Alan Woody
Very friendly and professional installers. Kept us informed of what they were doing. When done they cleaned up good and explained everything great. Will definitely recommend Connett.
justin bielenberg
Excellent service today from Connett Services. They came out right away during a busy time and were in and out easily. Arrived on-time (a little early even). Chris was my service technician and he was really nice and did a great job. Recommend their service and we will definitely use them again for future needs.
gina tomlinson
Definately need new furnace, Juan was very thorough in explaining and very professional. Thank you!