Faith in customer service and professionalism restored. Let’s be honest customer service went out the door with Covid. At least that has been our experience until we worked Mo Manny and their “IDEAL” (pun intended) team. They were fair, responsive, honest, and efficient. They had to engineer a complicated design to install a new HVAC system in an old home. Not only did they pull through on that, they also saved us when we encountered an unexpected and unrelated plumbing emergency. They addressed it quickly and helped us find the appropriate contractors to take care of the secondary problems like flooring. Their standards for their workmanship and final product are extremely high which is very much appreciated. If you ever find yourself looking for an HVAC specialist look no further because you would be foolish to chose anyone other than I-deal.
David was right on time and was extremely helpful and professional. He thoroughly explained everything he was doing, answered every question I had regarding my new hot water heater, and got the job done in a very time efficient manner.Couldn’t have had a better experience with him and I-deal HVAC. Would highly recommend their services.
I am so impressed with the level of customer service, the clean and meticulous work, and the excellent price point of I-deal HVAC. I asked for a quote for a water softener yesterday afternoon and they had sent me options, quotes, and scheduled the installation by that evening. They were patient with our questions and so kind!
They came during there scheduled window. Tech was very professional. He did a great job. Check and cleaned my roof air conditioners. I will be using them again.
Kenneth the install tech was very professional and did a great job installing a new water heater and went over everything with me after he completed. He gets 5 Stars from me. I-Deal HVAC was very easy to work with, from start to finish. Would use them again and recommend them to friends , family and neighbors.
Paul was fantastic! Came out on a Sunday to replace a broken hot water heater. He was professional and got the job done quickly and smoothly. Also, a big shout out to Francisco who helped get this all arranged within 24 hrs!!! Great folks!!! Great company!!!
I bought a new swamp cooler from IDEAL HVAC last summer. They did a very professional install & the unit worked well. They did the change over in the fall and started up the swamp cooler this week. Kenneth did the cooler start up & was thorough & professional.
My water heater went out they got to me fast and did an amazing job. Kenneth was my tech he was very friendly, knowledgeable and meticulous. Will definitely be using them going forward.
Great and friendly service. Our technician, Kenneth was knowledgeable and helpful. He explained everything to us after installing our new water heater. We will definitely be using IDEAL again!
Replaced our water heater. Kenneth, the tech was excellent and their price was very reasonable. Will definitely use them for our HVAC needs in the future. Highly recommended.
Connor Hollowwa
Faith in customer service and professionalism restored. Let’s be honest customer service went out the door with Covid. At least that has been our experience until we worked Mo Manny and their “IDEAL” (pun intended) team. They were fair, responsive, honest, and efficient. They had to engineer a complicated design to install a new HVAC system in an old home. Not only did they pull through on that, they also saved us when we encountered an unexpected and unrelated plumbing emergency. They addressed it quickly and helped us find the appropriate contractors to take care of the secondary problems like flooring. Their standards for their workmanship and final product are extremely high which is very much appreciated. If you ever find yourself looking for an HVAC specialist look no further because you would be foolish to chose anyone other than I-deal.
Stephen Chacon
David was right on time and was extremely helpful and professional. He thoroughly explained everything he was doing, answered every question I had regarding my new hot water heater, and got the job done in a very time efficient manner.Couldn’t have had a better experience with him and I-deal HVAC. Would highly recommend their services.
Sarah White
I am so impressed with the level of customer service, the clean and meticulous work, and the excellent price point of I-deal HVAC. I asked for a quote for a water softener yesterday afternoon and they had sent me options, quotes, and scheduled the installation by that evening. They were patient with our questions and so kind!
phil S
They came during there scheduled window. Tech was very professional. He did a great job. Check and cleaned my roof air conditioners. I will be using them again.
Darin Ross
Kenneth the install tech was very professional and did a great job installing a new water heater and went over everything with me after he completed. He gets 5 Stars from me. I-Deal HVAC was very easy to work with, from start to finish. Would use them again and recommend them to friends , family and neighbors.
Barbara Curtis
Paul was fantastic! Came out on a Sunday to replace a broken hot water heater. He was professional and got the job done quickly and smoothly. Also, a big shout out to Francisco who helped get this all arranged within 24 hrs!!! Great folks!!! Great company!!!
claire fenton
I bought a new swamp cooler from IDEAL HVAC last summer. They did a very professional install & the unit worked well. They did the change over in the fall and started up the swamp cooler this week. Kenneth did the cooler start up & was thorough & professional.
USPFS Dispatch
My water heater went out they got to me fast and did an amazing job. Kenneth was my tech he was very friendly, knowledgeable and meticulous. Will definitely be using them going forward.
B Crespin
Great and friendly service. Our technician, Kenneth was knowledgeable and helpful. He explained everything to us after installing our new water heater. We will definitely be using IDEAL again!
Ash Kidman
Replaced our water heater. Kenneth, the tech was excellent and their price was very reasonable. Will definitely use them for our HVAC needs in the future. Highly recommended.