Called and had a tech out that day! Our AC unit is over 30 years old. The tech could have simply said we need a new one and sold us an expensive replacement. He had the old unit up running in no time. Great service. When we need a new one, only place to call. Heatwave has a loyal customer! Thank you Jake C for a job well done.
Have used Heatwave for a few years now, they're excellent. Everyone that we have dealt with has been extremely helpful and knowledgeable. We've used them to service and repair our old furnace and central air outdoor a/c until and installation of our new furnace.
They've always been there for us when we needed them most, like an emergency call in a heatwave today when our a/c stopped and they had us up and running again in a few hours and last fall when our old furnace finally quit. Thanks again for everything, we'll certainly be sticking with Heatwave for years to come.
An exceptional repair service, especially appreciated because malfunctions always happen on the weekends and after hours, right? From the emergency call to the fix, all was completed in less than 90 minutes: diagnosis, explanation, and repair by an experienced and enthusiastic technician worth his weight in gold. I’m a 100% satisfied customer. Thank you.
Called for an appointment-spoke with Amanda who was professional and beyond helpful. I later received a call that there was an opening and we could same day appointment which we were thrilled for! Jake C was our technician- he was personable, professional and just a really nice guy who really knows his stuff when it comes to air conditioners I would never hesitate to refer anyone to Heatwave just based on the caliber of their employees Colleen O’Connor
Awesome experience!!! Rob Rivera was the "snake charmer!" During the recent HEATWAVE...no pun intended...he came out and found a snake in our air conditioner. He replaced a part and everything was fine. I signed up for the maintenance plan... there was NO PRESSURE! Just seemed to make sense!
Best feature is EXCELLENT CUSTOMER SERVICE! EXPERIENCED TECHNOLOGISTS AND A WOMAN OWNED COMPANY!!!
Received duct cleaning today, technician was very friendly & professional. It is an all day job but she was efficient. Compared to a few other quotes, the service was on the pricier side but this company came highly recommended and were more flexible with scheduling. Would use them again :)
Repairing a boiler/HWT combi-unit that was put in (apparently improperly2 yrs ago) by another company. Worker was pleasant efficient and courteous. 2 radiators weren't warming up so he trouble shot why and figured that I need a bigger pump. Thank you to my son and his friend Julian who referred me to Heatwave. I got an appointment shortly after call- when the original company hadn't responded to multiple calls over 7 months for routine maintenance.
Barry and the guys on the installation team were incredible. I will definitely be using Heatwave again for any future heating and cooling needs I might have.
My wife and I did a lot of research and received a lot of quotes, not only was Heatwave the most competitive, they were hands down the most friendly and honest we encountered.
From scheduling the estimate to discussing options with the sales associate to installation of the new furnace - every step of the way was a great experience. Each employee we worked with was professional and friendly. The work was well done and the installer (Luis) did a fantastic job double checking everything and explaining components of the new system. We are very happy with our experience working with Heatwave!
Andrew Drouin
Called and had a tech out that day! Our AC unit is over 30 years old. The tech could have simply said we need a new one and sold us an expensive replacement. He had the old unit up running in no time. Great service. When we need a new one, only place to call. Heatwave has a loyal customer! Thank you Jake C for a job well done.
C G
Have used Heatwave for a few years now, they're excellent. Everyone that we have dealt with has been extremely helpful and knowledgeable. We've used them to service and repair our old furnace and central air outdoor a/c until and installation of our new furnace.
They've always been there for us when we needed them most, like an emergency call in a heatwave today when our a/c stopped and they had us up and running again in a few hours and last fall when our old furnace finally quit. Thanks again for everything, we'll certainly be sticking with Heatwave for years to come.
Sharon Murphy
An exceptional repair service, especially appreciated because malfunctions always happen on the weekends and after hours, right?
From the emergency call to the fix, all was completed in less than 90 minutes: diagnosis, explanation, and repair by an experienced and enthusiastic technician worth his weight in gold. I’m a 100% satisfied customer. Thank you.
Colleen O'Connor
Called for an appointment-spoke with Amanda who was professional and beyond helpful. I later received a call that there was an opening and we could same day appointment which we were thrilled for!
Jake C was our technician- he was personable, professional and just a really nice guy who really knows his stuff when it comes to air conditioners
I would never hesitate to refer anyone to Heatwave just based on the caliber of their employees
Colleen O’Connor
Anne Koerner
Awesome experience!!! Rob Rivera was the "snake charmer!" During the recent HEATWAVE...no pun intended...he came out and found a snake in our air conditioner.
He replaced a part and everything was fine.
I signed up for the maintenance plan... there was NO PRESSURE! Just seemed to make sense!
Best feature is EXCELLENT CUSTOMER SERVICE! EXPERIENCED TECHNOLOGISTS AND A WOMAN OWNED COMPANY!!!
GO GirlS !!!!
Stephanie
Received duct cleaning today, technician was very friendly & professional. It is an all day job but she was efficient. Compared to a few other quotes, the service was on the pricier side but this company came highly recommended and were more flexible with scheduling. Would use them again :)
Michelle Day
Repairing a boiler/HWT combi-unit that was put in (apparently improperly2 yrs ago) by another company.
Worker was pleasant efficient and courteous. 2 radiators weren't warming up so he trouble shot why and figured that I need a bigger pump.
Thank you to my son and his friend Julian who referred me to Heatwave. I got an appointment shortly after call- when the original company hadn't responded to multiple calls over 7 months for routine maintenance.
Katherine Peck
Jake came and diagnosed and fixed our issue in a brief period of time! He was courteous, friendly and answered all of our question! Thank you so much!
Pete Aronica
Thank you!
Barry and the guys on the installation team were incredible. I will definitely be using Heatwave again for any future heating and cooling needs I might have.
My wife and I did a lot of research and received a lot of quotes, not only was Heatwave the most competitive, they were hands down the most friendly and honest we encountered.
Amanda Cole
From scheduling the estimate to discussing options with the sales associate to installation of the new furnace - every step of the way was a great experience. Each employee we worked with was professional and friendly. The work was well done and the installer (Luis) did a fantastic job double checking everything and explaining components of the new system. We are very happy with our experience working with Heatwave!