Tyson Services Air Conditioning & Heating

Megan and the rest of the crew was absolutely amazing with the customer service and communication. The best I’ve seen here in Charlotte. Got all the work done in a few hours and the wife and I are pleased. Would definitely recommend this company for any heating and cooling systems. Thank you all Tyson services for your amazing work. My family and I are grateful

I’ve had a few HVAC companies out in the last 3 years to look at and service my unit, but Tyson Services is by far the BEST! Megan was very professional and a pleasure to talk to. Anthony (Service Tech) was punctual, professional, and did a wonderful job installing my new unit fast and efficiently. I HIGHLY recommend Tyson Service to everyone for your HVAC needs!

I've made a great choice by hiring Tyson services air in replacing two complete HVAC & Heat systems in my house. I complement all the staff I dealt with, they worked well together and completed the work in one day. Job well done!

I confidently recommend Tyson Services for HVAC needs! My gas package unit began to fail this winter and Tyson Services was able to quote and install a new unit in 2 days. Megan is incredibly responsive and so helpful. She’s a great resource for any questions on the differences between equipment, financing options, and rebates.

I am very pleased with the work this company does. Megan the receptionist was phenomenal. She really takes the time to listen to the customer to set up the appropriate service the customer may need. She was very sweet and used great manners. Will definitely be using them again with our HVAC problems.

Meagan worked with us every step of the way from the initial estimate to the day of installation. Tyson not only had the best price of the estimates we received, their customer service was excellent! Meagan was informative and went above and beyond in getting the unit installed quickly as well. Local, great prices, and prompt service.

This company is a family owned company that is very active in the charlotte area and community minded. They are very good at what they do. The technicians are very respectful and capable. You should call them. We did!!

Highly recommend Tyson Services. Our thermostat showed error in the middle of the night and A/C was shut. Searched in google and first thing we found was Tyson services. Megan was very prompt, responsive and she caught hold of one of the technicians (Chuck) and got everything resolved before noon the next day. What an incredible service!!! Looks like in the blink of an eye all got reset :)

Chuck, the technician was very knowledgeable and he resolved at a flat speed. Thank you very much Tyson Services for resolving my issue within no time.

Our AC went out in the middle of the hottest part of summer. Tyson Air, especially Mandy, went above and beyond in helping us communicate and coordinate with our home warranty. Their dedication to customer service and to getting the job done correctly and quickly is refreshing and much appreciated. I would 100% recommend this company, and we will remain loyal to them for all of our needs in this area in the future.

Still waiting for final determination from Old Republic Home Warranty for the job to be completed. However, I will say this. Following the suggestion from another review, I contacted Tyson Services after the warranty company made an appointment for Friday, three days out, from when I called in the claim. Megan answered and was able to reschedule to the next day due to a cancellation that had just popped up.

The technician was to arrive between 14:00 and 16:00 the next day. Nick actually arrived early at 13:20 and was done diagnosing the problem, leaking evaporator coil, and left before he was originally scheduled.

I've already received a text from Megan that Tyson Service has submitted the claim to the warranty company. I suppose it is now a waiting game from them to respond. I will report back on the final resolution. So far I am very impressed with the responsiveness and professionalism of Megan and Nick.