Raleigh Heating and Air

My experience with Raleigh Heating & Air has been very positive. Dan responded quickly to my inquiry on Memorial Day and Nate arrived that day to get my unit cooling again. It needed additional work due to a faulty coil and they were prompt to schedule and return to do the work 2 days later. Nate arrived within the time promised and called me prior to arriving. What I appreciate most is that both Dan and Nate were very polite, responsive, transparent about the situation that was diagnosed, and clearly explained my options and the costs involved. They looked for ways to save me money. I've worked with other A/C companies in town and Raleigh Heating & Air far exceeds their level of service and skill.

I couldn't have had a better experience with Raleigh Heating and Air. Dave came out and confirmed the fact that I needed a whole new system (which I pretty much knew), then Cody came out and did a great job of giving me a quote and answering all my questions. Then, the installation team came. They were very punctual, knowledgeable, polite, helpful, friendly, and neat. All in all, they were done in a days time, and Cody had been here just the day before, so everything was done in just two days. Their moms would have been proud at how well they cleaned up after themselves, and they even put some mulch around the outdoor unit, so it looks really nice. Plus, you can't beat their 10 year warranty on parts and labor! Wow! What a deal. Thanks guys!!

On one of the hottest days of the year my upstairs unit stopped cooling. I was desperate to get someone out as soon as possible. Initially I called my home warranty company and unfortunately found out that was not covered, so I did a Google search and found Raleigh Heating & Air. The reviews were good, so I called the next morning to try to get a technician out. I was very surprised that, not only did they send someone out the same day but, he was able to diagnose and repair my unit by replacing the capcitor in one trip. I see why the reviews are so good - the service is excellent! I would highly recommend them!

As always the professionalism of Raleigh Heating & Air stands out. My service team of Diane and Torrie were great. Diane contacted me to set the appointment time that best suited my schedule. Torre arrived on time...he"s courteous, friendly and great at what he does as well as being a great communicator. His professionalism is truly appreciated.

We are new customers. After three years in our 24 year old house, we needed to replace the original upstairs gas furnace and AC system. During the sales process Cody ran circles around the incumbent company (our provider of 10+ years who replaced two full systems in our prior house). He came promptly, did a proper load calc, presented an array of competitively priced options, and throughout the weekend provided immediate responses to our questions. An installation date was available quickly, and the team on site did a great job. We look forward to similar commitment to quality, responsiveness, and competitive pricing in the years ahead as service contract customers.

I put in a web request overnight on Friday and had a call back at 8am on Saturday to get details on issue. Not even an hour later a tech was at my house. We were very impressed with the tech (Mike C.), he was very knowledgeable, super nice and easy to talk with. Had my house cooling 2 hours later. Very glad I chose Raleigh Heating and Air.

After our air conditioner went out, we called Raleigh Heating & Air and they were available that day to come out. They were helpful on the phone making sure I had the unit turned off before they arrived, and then they were even more helpful when they arrived. Dave explained everything he did and showed me what to look for so if the problem were to ever happen again I'd know how to fix it myself. I'd definitely recommend them!

Kevin came on time to do the maintenance work on our heating system. He did a very thorough job. We started using Raleigh Heating and Air recently and we are very pleased with their work. We would recommend them to our friends and neighbors.

Very Highly recommended. Our furnace stopped working on a very cold Saturday morning. We called, and within an hour a technician was ready to schedule the job. The technician that came out was punctual, knowledgeable, professional, and did a great job explaining all of the processes.
He even let my husband watch the repair, patiently teaching him what everything meant and how the system worked. Would definitely use them again!

Riggs provided outstanding customer service when he serviced the HVAC system at two locations. He arrived within the specified time and immediately began his task. He was respectful of my home and placed protective covers over his shoes before he entered my home. After he completed his work, he ensured that the area was clean just like he found it. I would recommend this technician and the company to my best friends!