Dor-Mar Columbus Heating And Air

My AC unit had a small leak in its refrigerant line, so I called Dor-Mar to come take a look at it. Dor-Mar diagnosed the issue and attempted a fix, re-brazing where the copper refrigerant line attaches to the elbow on the AC unit. The unit worked for a few months, and was then switched off for the winter. During the most recent wave of warm weather, I flipped the unit back on to find that it seems to have lost all of its refrigerant again, due to the refrigerant line freezing after the unit ran for a few hours.

I contacted Dor-Mar to ask about this and see if they could take a look at it, and they responded to me saying that this is no longer covered under warranty since it "ran all summer without issues".

So between the the initial service call with Dor-Mar and the "fix" that I paid for, I am out $571.59 and back to where I started in July of last year.

I would not recommend doing business with this company.

I hired this company last year to fix my air conditioning on a weekend which they said they fixed the issue. After that I also scheduled maintenance and checkups. This year I go to turn on my air conditioner on again and it isn’t working with the same issue as last year. I called to schedule someone to come out saying same problem and I would not only have to pay a service charge fee, but also what they would need to fix it. Going with another company

Hot water heater maintenance was done for us. The work was done professionally and efficiently. The technician was nice, polite and went about his work. The work was done quickly and he left our house after cleaning up. Great work!

Dor Mar, and Wes, the service technician, were great. Our furnace was acting flakey, and they came out quickly to help. They diagnosed the problem on the first visit and were able to narrow the cause to two parts that they were then able to acquire under the original manufacturer's warrantee. They got the parts quickly and came out and efficiently implemented the repair. Furnace has been operating well since.

Dor Mar Heating and Cooling, and technician Wes Frasure specifically, are fantastic! They showed up incredibly quick, diagnosed and fixed the heating issue in no time flat. They are my new go to for all my HVAC (and the many other things they do) issues from now on.

We had a new furnace installed and duct cleaning. The service techs were awesome . I would definitely recommend this company. It was a great experience from start to finish.

Aaron Curry was prompt courteous and efficient. I will definitely continue to use Dor Mar.

Wes has been out twice, once to diagnose the problem, ordered a part. Second time to replace the part and unclogged the drain. He was professional and courteous and most importantly knowledgeable. The entire company is great to work with. Would highly recommend

During the diagnostic and HVAC/AC repair service, all 3 techs were extremely knowledgeable, prompt, communicative, friendly and very professional. I was also sent reminders to help me identify what times I had to be available and I was able to balance working from home with each service visit.

They’re awesome and the cost matches quality of service. Very happy.

Ultimately, I chose a different company. I was slightly turned off by the pay in full before any work was done method. Also the explanation of why that was" people don't pay their bills" was a little off putting. Customer Representative was kind and efficient and honest in her approach. Just not the introduction I was expecting.