Charles was absolutely knowledgeable, professional, patient, and kind! He realized and solved our problem in just a couple of minutes. Favret is quite fortunate to have him as one of its employees. Thank you, Charles, and thank you, Favret!!
Tim Campbell was on time, professional, knowledgeable and identified a part that needed replaced during our A/C system maintenance. Have been using Favret for 30 years. Best in the business!
My AC unit is old, but it's still working, thanks to regular maintenance by Favret. Today's maintenace tech, Tim Campbell, was FABBO! He was thorough, polite, conscientious, and he reviewed with me what he had checked in my AC. He cleaned the outside unit better than anybody has: It looks almost like the day of install, some 20+ years ago! Excellent experience!
We had a wonderful experience with Favret. The customer service was paramount. During the recent cold snap, our furnace went out, Favret was quick in locating the part and scheduling for service; Dwayne in parts was fantastic. Everyone was so friendly despite the numerous service calls that were on the roster. Many thanks to All at Favret!
Charlie has been our heating and cooling guy for many years! He helped us after our old Williamson furnace died! The air conditioner also wasn’t working properly due to its age. He helped us get new heating and cooling devices and worked with a team of Favret technicians. Thanks Charlie for always being there for us! Scott and Sharon Bever
They did a terrific job. Yesterday, our furnace was being serviced as part of Favret's preventive maintenance contract when the serviceman advised that he found the heat exchanger was broken and, as a result, CO2 was getting free into the vents, exposing us to a very dangerous condition.We could not use the furnace. Patrick Favret came to the house and helped us decide we could do. The new furnace was installed today. We can't thank Dean and Matt enough. They are Favret's new furnace installers and were able to install the new and reasonably priced furnace. They were here at 8:30 a.m. and got the furnace in by 3:00 p.m. They did an excellent job of removing the old furnace, installing and explaining the operation of the new furnace. As cold as it is and is going to be I hate to think would could have happened without them being on the job.
I’ve kept a Favret maintenance plan for nearly 20 years through 3 moves. The technicians are always excellent. They don’t try to sell anything. Just good reliable service that keeps my furnace and AC running smoothly.
We have been customers for over 30 years for both heating and cooling. We have found the company responsive and knowledgeable. The maintenance contract is the way to go. Charles is almost like one of the family!
Charlie G. did an outstanding job on my furnace, and Susannah has the patience of a saint. Favret is a terrific company that truly cares about its customers. Highly recommended!!
We've been working with Favret for years. Last week Charles came to do routine maintenance on our oil boiler. We have Favret care for our AC and our Boiler they're a great company with knowledgeable technicians.
Dan Donovan
Charles was absolutely knowledgeable, professional, patient, and kind! He realized and solved our problem in just a couple of minutes. Favret is quite fortunate to have him as one of its employees. Thank you, Charles, and thank you, Favret!!
Jim Fortier
Tim Campbell was on time, professional, knowledgeable and identified a part that needed replaced during our A/C system maintenance. Have been using Favret for 30 years. Best in the business!
Amy Edgar
My AC unit is old, but it's still working, thanks to regular maintenance by Favret. Today's maintenace tech, Tim Campbell, was FABBO! He was thorough, polite, conscientious, and he reviewed with me what he had checked in my AC. He cleaned the outside unit better than anybody has: It looks almost like the day of install, some 20+ years ago! Excellent experience!
Mary Jane Timmons
We had a wonderful experience with Favret. The customer service was paramount. During the recent cold snap, our furnace went out, Favret was quick in locating the part and scheduling for service; Dwayne in parts was fantastic. Everyone was so friendly despite the numerous service calls that were on the roster. Many thanks to All at Favret!
Scott Bever
Charlie has been our heating and cooling guy for many years! He helped us after our old Williamson furnace died! The air conditioner also wasn’t working properly due to its age. He helped us get new heating and cooling devices and worked with a team of Favret technicians. Thanks Charlie for always being there for us!
Scott and Sharon Bever
Tony Callander
They did a terrific job. Yesterday, our furnace was being serviced as part of Favret's preventive maintenance contract when the serviceman advised that he found the heat exchanger was broken and, as a result, CO2 was getting free into the vents, exposing us to a very dangerous condition.We could not use the furnace. Patrick Favret came to the house and helped us decide we could do. The new furnace was installed today. We can't thank Dean and Matt enough. They are Favret's new furnace installers and were able to install the new and reasonably priced furnace. They were here at 8:30 a.m. and got the furnace in by 3:00 p.m. They did an excellent job of removing the old furnace, installing and explaining the operation of the new furnace. As cold as it is and is going to be I hate to think would could have happened without them being on the job.
Katy Robertson
I’ve kept a Favret maintenance plan for nearly 20 years through 3 moves. The technicians are always excellent. They don’t try to sell anything. Just good reliable service that keeps my furnace and AC running smoothly.
Karen Hale
We have been customers for over 30 years for both heating and cooling. We have found the company responsive and knowledgeable. The maintenance contract is the way to go. Charles is almost like one of the family!
Susanne Jaffe
Charlie G. did an outstanding job on my furnace, and Susannah has the patience of a saint. Favret is a terrific company that truly cares about its customers. Highly recommended!!
Carey Coming
We've been working with Favret for years. Last week Charles came to do routine maintenance on our oil boiler. We have Favret care for our AC and our Boiler they're a great company with knowledgeable technicians.