They are amazing! My air man who has been servicing me for 3 years left me hanging and didn't come out! Made several appointments to come and didn't show up for any, I had no air for week! It was 80 degrees plus n my house! I started calling several local air companies. Called and spoke with a sweet knowledgable lady named Katie and she booked me a tech for the same day! James came out, within 20 min he had a diagnosis and had me taken care of. Pumped me with freon, checked me for leaks, and MY UNIT IS WORKING! House is cooling down! I highly recommend them! Due to Katie's and James' understanding, knowledge, and professionalism I am now a customer and switching my services to Brian's Heating and Cooling. They will continue to have my business! Outstanding service!
A good friend recommended Brian's Heating and Cooling and we are so pleased with the service received from Jason! We appreciated his honesty, his insight, and the thorough inspection and recommendations. There is peace of mind knowing our unit will be serviced on a regular basis now and running it's best. Thanks to the office staff for setting up same day service. Great job !
Low volume sound was carrying throughout most of home. Tech showed me vent cover was making the noise...did not start for almost 4 years after install. Return ducts are evidently undersized and need 2nd one to carry air needed for increased heat pump tonnage size when it was replaced.
Same day response to call even though I have never used them before. Tech knew his job and very courteous. Will definitely recommend.
I had a new HVAC system and duct replacement installed by Brian's a year ago and I have been so pleased. Not only has it lowered my electric bill by approximately 40%, it also almost eliminated my allergies. Their staff has been very professional and personable. I highly recommend them!
Great service . Friendly, professional, prepared. Will (the service mangaer) was absolutely fabulous showed up on time troubleshot my system diagnosed the problem as a breaker and a contactor had both parts on his truck repaired it in no time and had me back out of the road to my job. Highly recommend Brians heating and cooling. Thank you Will
I was recommended to them by a friend for their excellent work. I started with having them come look at a unit that I had previously been told needed to be replaced. They were honest with me and gave me all my options. One of which was simply replacing the coil which has worked fine now for over a year. I have since had them install several units on other properties for me in the columbia area and they have not disappointed me yet. Thanks for the service!!
Was very pleased with the response time for a weekend call. Jason explained everything to me and was a true professional. Had to get a part which i understand on weekends it is hard to get parts. So Monday morning got the part and had my home cooling again that afternoon. They called me to let me know that the tech was going to be a little late. I understand things come up. Signed up for the twice a year inspections and the discount i received. Again they showed great professionalism in there calls and doing the work. I highly recommend the Brain's team.
I highly recommended Brian’s for your HVAC needs! Our A/C went out on a Sunday and they had someone here within two hours of our phone call. James was very knowledgeable and took the time to explain everything.
Called this company to check one of our air conditioning systems which was not cooling properly. We were set up an appointment with one of their technicians named Carroll. Carroll was very professional, knowledgeable and extremely friendly and courteous. Thank you very much.
Great customer service from the first time I called! The technician made recommendations that fit my issues and didn’t try to up sell me more than necessary! I appreciate their honesty and integrity. If you’re looking for someone to assist with your heating and air conditioning needs, I highly recommend Brian’s Heating and Cooling.
Tonya Wooten
They are amazing! My air man who has been servicing me for 3 years left me hanging and didn't come out! Made several appointments to come and didn't show up for any, I had no air for week! It was 80 degrees plus n my house! I started calling several local air companies. Called and spoke with a sweet knowledgable lady named Katie and she booked me a tech for the same day! James came out, within 20 min he had a diagnosis and had me taken care of. Pumped me with freon, checked me for leaks, and MY UNIT IS WORKING! House is cooling down! I highly recommend them! Due to Katie's and James' understanding, knowledge, and professionalism I am now a customer and switching my services to Brian's Heating and Cooling. They will continue to have my business! Outstanding service!
Jennie Martin
A good friend recommended Brian's Heating and Cooling and we are so pleased with the service received from Jason! We appreciated his honesty, his insight, and the thorough inspection and recommendations. There is peace of mind knowing our unit will be serviced on a regular basis now and running it's best. Thanks to the office staff for setting up same day service. Great job !
Gregg Hilton
Low volume sound was carrying throughout most of home. Tech showed me vent cover was making the noise...did not start for almost 4 years after install.
Return ducts are evidently undersized and need 2nd one to carry air needed for increased heat pump tonnage size when it was replaced.
Same day response to call even though I have never used them before. Tech knew his job and very courteous. Will definitely recommend.
Barbara Crosby
I had a new HVAC system and duct replacement installed by Brian's a year ago and I have been so pleased. Not only has it lowered my electric bill by approximately 40%, it also almost eliminated my allergies.
Their staff has been very professional and personable. I highly recommend them!
Christopher Miller
Great service . Friendly, professional, prepared. Will (the service mangaer) was absolutely fabulous showed up on time troubleshot my system diagnosed the problem as a breaker and a contactor had both parts on his truck repaired it in no time and had me back out of the road to my job. Highly recommend Brians heating and cooling. Thank you Will
RickityRaccoon
I was recommended to them by a friend for their excellent work. I started with having them come look at a unit that I had previously been told needed to be replaced. They were honest with me and gave me all my options. One of which was simply replacing the coil which has worked fine now for over a year. I have since had them install several units on other properties for me in the columbia area and they have not disappointed me yet. Thanks for the service!!
Jens Metts
Was very pleased with the response time for a weekend call. Jason explained everything to me and was a true professional.
Had to get a part which i understand on weekends it is hard to get parts.
So Monday morning got the part and had my home cooling again that afternoon.
They called me to let me know that the tech was going to be a little late. I understand things come up.
Signed up for the twice a year inspections and the discount i received.
Again they showed great professionalism in there calls and doing the work.
I highly recommend the Brain's team.
Alycia Wiggington
I highly recommended Brian’s for your HVAC needs! Our A/C went out on a Sunday and they had someone here within two hours of our phone call. James was very knowledgeable and took the time to explain everything.
Jim W
Called this company to check one of our air conditioning systems which was not cooling properly. We were set up an appointment with one of their technicians named Carroll. Carroll was very professional, knowledgeable and extremely friendly and courteous. Thank you very much.
Brian Miller
Great customer service from the first time I called! The technician made recommendations that fit my issues and didn’t try to up sell me more than necessary! I appreciate their honesty and integrity. If you’re looking for someone to assist with your heating and air conditioning needs, I highly recommend Brian’s Heating and Cooling.