I've used them twice now for repairs. They did my AC unit a few years ago and today did a bit of maintenance on my furnace. Miki is a true professional and knows the business very well. Mike is learning from him and has knowledge in the space as well. They are fast, and prompt and take action quickly. I highly recommend this business.
2023 update: Have used Fairfax Heating and Cooling at our old house and new house. Very fast service, great prices, so thankful to have a reliable, friendly, fast HVAC service to be able to depend on.
Previous review from 2018:
Amazing! Same day estimate, and quoted at least $50 less than other companies to come out to the house. Fixed the problem quickly, showed what to do for future reference, and great customer service. Will definitely use again in the future!!!
This wonderful family owned business is top notch! We did our due diligence in researching options for a new HVAC system. Fairfax Cooling and Heating was the clear front runner. We were thrilled with the excellent customer service from initial visit through installation and follow up, Mike’s and the entire crew’s expertise, and competitive price for a new HVAC system. We will happily recommend them to friends and neighbors.
They installed a 50-gallon Bradford White gas hot water heater this afternoon. They previously installed a gas furnace in the middle of the night when it died in November. I've always felt comfortable dealing with them since they never pressure the customer and are upfront when repairs aren't necessary.
Their crew of jovial workmen arrived promptly at 9 am and installed the tank and replaced the old lines for water and gas that had leaks. As the old tank was 25 years and leaking water from the bottom of the tank, it was great to catch it before it flooded the basement. Thanks, and here is the photograph of the new hot water heater.
Mike came over for an emergency call on Christmas Eve. He was professional, quickly identified the issue, fixed the problem, and gave helpful advice on how to effectively run my hybrid unit during particularly cold weather.
We plan to switch over to their HVAC business in the future.
Michael was extremely helpful, informative and thorough with our situation this weekend. Imagine a hot summer day with no A/C ! We called the business and got a response right away. Michael was able to see us same day and spent time to educate us from the furnace to installing our new thermostat. He made sure we understood what we were doing and why we were doing it. Thanks for the help and will definitely refer to family and friends!
Fairfax Cooling & Heating installed/replaced my old AC system 8 years ago. Today, Miki came by again to help quickly diagnose and resolve an issue I had with my AC unit. It was apparent how knowledgeable and honest they are as the issue was resolved quickly and professionally. I will continue to work with them for my future HVAC needs.
These guys did a great job. I'd do business with them again any time. The price was fair and no surprises. After they finished and left, there was an issue with the AC cutting off abruptly. They came right back out and fixed the minor issue that happened to be with the new thermostat. It was easily made right, and we have been happy (and cool!) ever since.
My heating unit stopped blowing hot air a few weeks back and Mike did a great job of fixing the issue. I couldn't have asked for a better service from Mike and the team. They were extremally responsive, transparent and honest. Mike was upfront and fixed the issue the same day. First HVAC company that didn't tell me to replace my unit. Additionally, Mike did a great job of educating me on things I should look out for down the line if the problem occurs again.
If you are looking for a trustworthy/experienced HVAC company in the area, reach out to these guys!
Our AC stopped working tonight around 10 PM. We are in the middle of a heat wave with high humidity. My husband is a veteran with heart issues and is on a lot of medications. Heat is very dangerous for him. I called around to try and find emergency repair and was told someone could be out tomorrow. The only company that could come out charged $599 for just the service call. Home Advisor recommended Fairfax Cooling and Heating. Terry called me and assured me that Mike would be showing up at our house shortly. Mike arrived within 30 minutes! He was very professional and cheerful. Mike figured out the problem in minutes, replaced the faulty part and advised us on how to clean out our unit correctly. He even noticed that we were missing caps and provided them free of charge. This was so affordable and personal customer service. Thank you so much to Terry and Mike!
Samir Desai
I've used them twice now for repairs. They did my AC unit a few years ago and today did a bit of maintenance on my furnace. Miki is a true professional and knows the business very well. Mike is learning from him and has knowledge in the space as well. They are fast, and prompt and take action quickly. I highly recommend this business.
Patty DeCarli
2023 update: Have used Fairfax Heating and Cooling at our old house and new house. Very fast service, great prices, so thankful to have a reliable, friendly, fast HVAC service to be able to depend on.
Previous review from 2018:
Amazing! Same day estimate, and quoted at least $50 less than other companies to come out to the house. Fixed the problem quickly, showed what to do for future reference, and great customer service. Will definitely use again in the future!!!
Laurel Rosinger
This wonderful family owned business is top notch! We did our due diligence in researching options for a new HVAC system. Fairfax Cooling and Heating was the clear front runner. We were thrilled with the excellent customer service from initial visit through installation and follow up, Mike’s and the entire crew’s expertise, and competitive price for a new HVAC system. We will happily recommend them to friends and neighbors.
Horowitz Family
They installed a 50-gallon Bradford White gas hot water heater this afternoon. They previously installed a gas furnace in the middle of the night when it died in November. I've always felt comfortable dealing with them since they never pressure the customer and are upfront when repairs aren't necessary.
Their crew of jovial workmen arrived promptly at 9 am and installed the tank and replaced the old lines for water and gas that had leaks. As the old tank was 25 years and leaking water from the bottom of the tank, it was great to catch it before it flooded the basement. Thanks, and here is the photograph of the new hot water heater.
Bob Sershon
Mike came over for an emergency call on Christmas Eve. He was professional, quickly identified the issue, fixed the problem, and gave helpful advice on how to effectively run my hybrid unit during particularly cold weather.
We plan to switch over to their HVAC business in the future.
Bob
Hoi Leung
Michael was extremely helpful, informative and thorough with our situation this weekend. Imagine a hot summer day with no A/C ! We called the business and got a response right away. Michael was able to see us same day and spent time to educate us from the furnace to installing our new thermostat. He made sure we understood what we were doing and why we were doing it. Thanks for the help and will definitely refer to family and friends!
Bruce Cheng
Fairfax Cooling & Heating installed/replaced my old AC system 8 years ago. Today, Miki came by again to help quickly diagnose and resolve an issue I had with my AC unit. It was apparent how knowledgeable and honest they are as the issue was resolved quickly and professionally. I will continue to work with them for my future HVAC needs.
Dan H
These guys did a great job. I'd do business with them again any time. The price was fair and no surprises. After they finished and left, there was an issue with the AC cutting off abruptly. They came right back out and fixed the minor issue that happened to be with the new thermostat. It was easily made right, and we have been happy (and cool!) ever since.
Theo Philus
My heating unit stopped blowing hot air a few weeks back and Mike did a great job of fixing the issue. I couldn't have asked for a better service from Mike and the team. They were extremally responsive, transparent and honest. Mike was upfront and fixed the issue the same day. First HVAC company that didn't tell me to replace my unit. Additionally, Mike did a great job of educating me on things I should look out for down the line if the problem occurs again.
If you are looking for a trustworthy/experienced HVAC company in the area, reach out to these guys!
Romy Flanagan
Our AC stopped working tonight around 10 PM. We are in the middle of a heat wave with high humidity. My husband is a veteran with heart issues and is on a lot of medications. Heat is very dangerous for him.
I called around to try and find emergency repair and was told someone could be out tomorrow. The only company that could come out charged $599 for just the service call. Home Advisor recommended Fairfax Cooling and Heating. Terry called me and assured me that Mike would be showing up at our house shortly. Mike arrived within 30 minutes! He was very professional and cheerful. Mike figured out the problem in minutes, replaced the faulty part and advised us on how to clean out our unit correctly. He even noticed that we were missing caps and provided them free of charge. This was so affordable and personal customer service. Thank you so much to Terry and Mike!