Tommy Garner Air Conditioning and Heating

Thank you Taylor and (technician) William Bunch. Yesterday, I arrived home to find that my Mother (who suffers from dementia) had been trying to adjust the thermostat on her own. The house was already at 86 degrees and was continuing to rise. After trying unsuccessfully to get the thermostat to adjust. I called Tommy Garner at 4:56pm. Taylor was so friendly and compassionate. First, he tried helping me over the phone. Then he told me a technician was on there way. Within twenty minutes William arrived. He was so friendly. He quickly discovered the problem, fixed it and explained to me how correct it; if it happens again.. The service call charge was less than half of what other HVAC companies charge. I do not normally do Google reviews. But, this is the second time... Tommy Garner Air Conditioning and Heating, has gone above and beyond to help me. I am beyond grateful. And a customer for life. Thank you!!

Our hot water stopped working last night and they were able to get a technician out to our house within an hour of me calling on a Saturday. Their pricing was much better than other companies, and Dave was awesome! He was very professional and was able to diagnose the issue in a timely manner. I would definitely recommend Tommy Garner!

Dave came out in 100 degree weather went on the roof and got straight to work. He explained everything that needs attention and also any safety concerns. He was able to give us tips on how to make our walk in freezer and walk-in cooler more efficient.

The customer service on the phone to the skill level and knowledge of the tech is beyond impressive. For a company that has been in business for over 30 years it appears as if they have been in business around 300 years.

Five stars all around!

Dave was an impressive technician. He explained well and fixed the problem at a reasonable price. The scheduler was delightful and helpful. I have used Tommy Garner a number of times and have great confidence in them.

Our air handler motor went bad, Jamie S. was there within a couple hours after calling. Did an excellent job diagnosing the problem and finding the part needed in stock. back up and running in no time. Thanks!

Tanks you soo much Dave cherry you do good jobs air conditioner my houses feel now cool. Tanks to you. Whit call you. Need too feel I don't some else. You do very good jobs Tanks you again

Can’t say enough great things about Tommy Garner, technicians are top notch and I’m especially thankful for Technician Dave who came out over the weekend to help diagnose a refrigerant leak and Dave on the sales side who did the quick turnaround to assist with a new unit. Great folks, excellent pricing, and awesome to work with. Thanks all!!

I cannot say enough good things about our experiences with Tommy Garner Air Conditioning & Heating! From our very first experience, to our most recent (today) I am blown away with the level of customer service that is provided. EVERY employee from the front desk to the technicians on site are incredibly professional, friendly and knowledgeable!

Zach promptly returned our phone call and was extremely professional. He had a technician David immediately respond and fix our heater. David had exceptional customer service and went above and beyond to fix our heater. Today was the worst day out of the entire year to have our heater break with negative degree weather out, but the two men at Tommy Garner Air conditioning and heating put our stress at ease. I would highly recommend Tommy Garner Air conditioning and heating to any and everyone. Thank you!

I originally wrote that I was not exactly happy with the service / seasonal check up. After getting a phone call from the owner., I have decided, to simply say , I will stick with them.
It's evident that they do care about their
Customers needs and willing to discuss any issues you might have.