Alex was great. He was patient with all my questions and ultimately came in with the product, price and timeline that worked for me. My new furnace fired right up. He even used thoughtful measures with a few install oddities to give me the best aesthetics and ensured safety (something not done with the last install). I would totally recommend him. Thanks Alex!!
UPDATE: if it wasn’t as bad as it was, I would just delete my earlier review, but I can’t in good conscience. One week after install it caught fire and went out. 8 months later AFTER blaming, ignoring then battling me I prepared to file against his bond. Then I finally got a refund. Thats 8 months WITHOUT a furnace. After the refund I could hire a new installer, who actually had to step in to encourage that refund by shaming this guy. It turned out it caught fire because the Nw climate installer did not use the proper propane conversion and because of this there was no warranty honored on the new furnace. It was a total loss, but Im lucky thats all that caught fire. The inspection also was a sham, the county approved it two days before it blew. I don’t even know what they inspect if they can’t catch these kinds of mistakes.
Due diligence doesn’t always work. This company had no issues on record, though I now know how hard it is to get those issues on record. Sometimes it doesn’t pay off to take the lowest price bid. I hold no ill will, it was a learning experience and I faced the challenges to the best of my ability. Be warned... learn from my mistake.
Highly efficient work! When we came back to home at noon on 4th, we found our heater cannot work! It was so cold in room at that day. We contact our friend Barry, he is a Constractor. He highly commended Alex and told me Alex was very busy and he was not sure Alex could help me at that time. After that Alex contacted me. He stopped by my house and took a look my old furnace. It could not work definitely because of over 20 years old! Alex gave me very professional advice and let me think about. After I decided recieved his advice. He found a new furnace in stock for me as soon as possible and promised me he would installed for me early morning the next day. The second day, He started his work at 7:00am as he promised. It was so cold in early morning but he worked very well. Two hours later, everything was completed! I enjoyed my new furnace just less 19 after I found my heater could not work! So efficient!
I've Used these guys for multiple jobs and they always do a greatjob you won't find a better value out there! I also had them replace my HVAC system in my personal home.
Alex and his team were prompt when installing our new AC unit. Pricing was very competitive and the results have been great. We are definitely ready for the summer heat when it arrives.
worst experience i have had with a company that charges full price for a halfway done job. After writing a review and being told to take it down or alex wont come out,a week later i cant get a hold of him now. After getting the run around for 2+ weeks before this.Our ference got changed,our ac unit stoped working. We where told alex will be out multiple times. Unit is under warranty from him but that does not mean anything to this company.have to hire someone else to fix/finish the job. Would not recommend him to anyone. Very unprofessional
In this industry it is very important to find a company which you can trust. This is that company, and Alex the guy you want working for you. He’s punctual and competent. Met his specified timelines and everything works perfect. I can see why he garners such glowing reviews, because he deserves it.
I needed new heating system set up but didn’t want to spend too much money on it and the estimate that NCC gave me was the lowest compared to the other estimates given by other companies. The new heating system was affordable and done with best quality. I would recommend this company to others!
Terra
Alex was great. He was patient with all my questions and ultimately came in with the product, price and timeline that worked for me. My new furnace fired right up. He even used thoughtful measures with a few install oddities to give me the best aesthetics and ensured safety (something not done with the last install). I would totally recommend him. Thanks Alex!!
UPDATE: if it wasn’t as bad as it was, I would just delete my earlier review, but I can’t in good conscience. One week after install it caught fire and went out. 8 months later AFTER blaming, ignoring then battling me I prepared to file against his bond. Then I finally got a refund. Thats 8 months WITHOUT a furnace. After the refund I could hire a new installer, who actually had to step in to encourage that refund by shaming this guy. It turned out it caught fire because the Nw climate installer did not use the proper propane conversion and because of this there was no warranty honored on the new furnace. It was a total loss, but Im lucky thats all that caught fire. The inspection also was a sham, the county approved it two days before it blew. I don’t even know what they inspect if they can’t catch these kinds of mistakes.
Due diligence doesn’t always work. This company had no issues on record, though I now know how hard it is to get those issues on record. Sometimes it doesn’t pay off to take the lowest price bid. I hold no ill will, it was a learning experience and I faced the challenges to the best of my ability. Be warned... learn from my mistake.
Nancy He
Highly efficient work! When we came back to home at noon on 4th, we found our heater cannot work! It was so cold in room at that day. We contact our friend Barry, he is a Constractor. He highly commended Alex and told me Alex was very busy and he was not sure Alex could help me at that time. After that Alex contacted me. He stopped by my house and took a look my old furnace. It could not work definitely because of over 20 years old! Alex gave me very professional advice and let me think about. After I decided recieved his advice. He found a new furnace in stock for me as soon as possible and promised me he would installed for me early morning the next day. The second day, He started his work at 7:00am as he promised. It was so cold in early morning but he worked very well. Two hours later, everything was completed! I enjoyed my new furnace just less 19 after I found my heater could not work! So efficient!
Harmoni’e Brandon
Thank you for new heating system that you installed at our house. Saved us from the cold
Vern Flanery
I've Used these guys for multiple jobs and they always do a greatjob you won't find a better value out there! I also had them replace my HVAC system in my personal home.
Mike S
Alex and his team were prompt when installing our new AC unit. Pricing was very competitive and the results have been great. We are definitely ready for the summer heat when it arrives.
ruslan ilnitsky
worst experience i have had with a company that charges full price for a halfway done job. After writing a review and being told to take it down or alex wont come out,a week later i cant get a hold of him now. After getting the run around for 2+ weeks before this.Our ference got changed,our ac unit stoped working. We where told alex will be out multiple times. Unit is under warranty from him but that does not mean anything to this company.have to hire someone else to fix/finish the job. Would not recommend him to anyone. Very unprofessional
Daniel Shockley
In this industry it is very important to find a company which you can trust. This is that company, and Alex the guy you want working for you. He’s punctual and competent. Met his specified timelines and everything works perfect. I can see why he garners such glowing reviews, because he deserves it.
Thank you for a job well done!
Olesia Kalymon
I needed new heating system set up but didn’t want to spend too much money on it and the estimate that NCC gave me was the lowest compared to the other estimates given by other companies. The new heating system was affordable and done with best quality. I would recommend this company to others!
Slava P
Alex was both patient and professional when installing of our water heater and answering any questions we had. Good pricing, highly recommended.
Lily Volodkov
Great company. Gave us a really good deal. Did a quality job and really fast, and restored the heat in our home. Would highly recommend