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    World Class Services Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Eric Battles

    Couldn’t have been more satisfied with the work the team did for us and our AC install. Super professional, knowledgeable, and took their time to make sure they left everything looking better than they’d found it. We’ve been burned many times working with contractors and we were so happy that this was the exact opposite of that. Jason even gave us a great rec to have other work we’d needed done. We would recommend them to anyone and will always be customers for their services. Thanks so much!

    Michael Harding

    We contracted with World Class Services to install a 2-stage heat pump. Jason the sales manager was very polite and informative about what we were looking for in a heat pump. Requested the new heat pump to be installed on the back side of our house so it would be our of sight. Yup... no problem, we just had to point where we wanted it.
    We decided to go with his company for the install on 03/16/23. Everything went great with the install. The installer showed up early in the morning and spent all day to complete the job. New heat pump installed with 2020 gas previous Furnace. The final installation looks great and should save us money on the heating and cooling bill. Oh.... and it is (Veteran) owned. I will always support our Vets.

    Sean Pearson

    WCS installed a heat pump with mini-splits. They were very solid throughout the entire experience. Jason was very knowledgeable and helped me understand what I would be getting. The installation team was phenomenal. They were professional, courteous, timely, communicative and made sure I understood how to use the system after it was installed. What a great team!

    Patrick “Trick” Jarrett

    Saw them working on a neighbor's home and gave them a call. Came out and gave a comprehensive consultation, explaining all aspects of our project and gave me a solid bid. Did fantastic work professionally, cleaned up after themselves, and have left us very happy with their work. Will be using them again.

    James Etherington

    World Class Services stepped up when it mattered most.

    I can tell you about the phenomenal work they did replacing my furnace and installing my heat pump. I can tell you about the thoughtful and aesthetically pleasing manner in which they ran my condensate (and other) lines. Or the beautifully run (can't even tell it's there) electrical line they ensured the electrician ran that way. I could tell you about how they respected my busy work from home schedule while they were here. And about them honoring their quote when a fraction of an inch difference between their initial measurements and reality meant they had to bring in a different heat pump worth a good chunk more (this was presented to me as the solution, not even requested by me). Or that their team was professional, enjoyable to chat with, and quick.

    And all of that is beyond important and very true. They killed it with the install.

    But beyond that, you can expect this company to do the right thing; and in the end that impressed me even more. Thank you World Class for the phenomenal job of all of your team members, and for making things right.

    Phillip Li

    Edit to the 1 star review:

    The owner of the company was able to come out and take a look at our unit and did a bunch of testing to see if it was running properly. They also took the time to explain how our system is working, why we are seeing the unit perform the way it does, things to look out for and be aware of when noticing poor performance. After the changes were implemented he showed us the results and how much better the unit was performing and told us to see how it is for a couple of days and will come back if problems persist. Thank you!

    Tess Lirio

    After installing a brand new heating system, various technicians had to come about 5 times to complete the job as no heat was coming in to the house the way it's supposed to. They promised to have the system inspect by the City as part of their service. It's been over a year but it hasn't happened. The people answering the phone kept saying we will take care and or someone will call me back. Nothing happened there. Yes they'll pick up the phone right away and give sweet promises but fails. So far the unit is working fine.

    Daniel Osias

    They did our service and repair for many years and provided great service. Recently they made and canceled 4 appointments to provide repair service. They then called and said they can't hire reliable technicians and wouldn't be able to service us. Company is clearly going downhill. I wouldn't trust in a bind,

    Henry Huang

    Contacted World Class Services based on our AC manufacturer’s website. Was very pleasantly surprised with their communication, service and reasonable pricing for our AC maintenance service. Stephanie, the tech, went out of her way to do some extra cleaning of our older condenser unit and even checked our electric panel to make sure everything was okay. Would definitely recommend World Class Services.

    Bryan C

    I contacted them on Thumbtack and they responded very quickly. I actually wasn’t going to get the service and they were quick to respond and told me never to feel bad about contacting them, then of course life got in the way and I did need their help with installation! Armando came out the next day, and he was super knowledgeable on the systems. His quotes were cheaper than everyone else, and he seemed very sincere about wanting to help.

    The sincerity showed when they were able to get my furnace in the NEXT DAY! The system looks amazing, is even better than how he explained it, and works like a charm. My house is warm in places my old furnace would never warm up, and it feels great here. These guys are top of the line and I can’t tell you how great it was to find them.

    Thanks!

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