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Amenities

  • Online estimates
  • Onsite services

Elim HVAC Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Robert Wong

Not too long after the AC units were replaced, I received a citation from our HOA Board about the new exterior wiring. The Board wanted to know what kind of wiring (power or control) and why it is necessary. During the installation, Elim HVAC did inform me that there were a broken and a missing control wire; and after the technician consulted with the company, Elim HVAC agreed to replace the broken wire and add a new control wire (all inside a conduit) free of charge (kudos #1). So I submitted an architectural application to our Board seeking approval for the newly installed exterior wiring. Unfortunately, the application was denied. Fortunately, Elim HVAC was willing to meet with our HOA Board member at the property site to find out why our application was denied and what needed to be done to win approval (kudos #2). After this meeting, HVAC sent a technician over to reroute the wiring in accordance with what was discussed, and the technician spent over 6 hours without charging me extra (kudos #3). I also requested Elim HVAC to paint over the conduit with a matching paint color that I provided, and they did it as well (kudos #4). Finally, after a few months of back and forth with Elim HVAC, our HOA Board and myself, the citation was removed as the corrections were accepted by our Board. Elim HVAC worked with me and the board all along, and I sincerely thank everyone at Elim HVAC, who worked professionally and diligently to get this resolved. My kudos #5 goes to the owner of Elim HVAC, although I have not met him or her, your employees fully reflect your business ethics. Elim HVAC has earned my trust. I have no hesitation to HIGHLY recommend Elim HVAC if you have any HVAC needs.

Robert Wong

I have done some extensive research and decided on getting a quote from two different companies to replace my two split AC units. I selected Elim HVAC for 3 reasons: 1) the Yelp ratings are consistently good over a long period of time; 2) Marco worked around our availability and came out twice right on time for the estimates (first time for estimate to replace 1 AC unit and second time for estimate to replace 2 AC units). Marco was patient to explain our options and provided me with pros and cons; 3) the cost is very reasonable compared to the other company.

Elim provided me with a one-stop service: pulled the permit, scheduled the city inspection, scheduled the HERS test, sent me the HERS certification, removed and hauled away the old units and installed the new units.

During the installation, the technician discovered one of the wires from the condenser (outside the house) to the fan coil (inside the house) was broken and an additional wire needed to be added to the heat pump. The technician came back quickly to fix once the additional work was approved by Elim. All this without any additional charge. After the installation was completed, the upstairs AC was making some noise and Elim quickly scheduled time to come out and fix the issue. Overall, this project went very smoothly from getting the estimates to passing the city inspection. Not to mentioned it was very present to work with Norma, whom I dealt with throughout the scheduling, installation, issues and billings.

A solid 5 stars from me for their professional customer services, workmanship, integrity, reliability, and very, very reasonable cost. I truly believe they exemplify in their work what they believe, ie treat their customers in the same ways how they would like to be treated. I have no hesitation to anyone that needs HVAC services.

hd r

I was referred to this company by the manufacturer of my A/C after failed and negative experience by two other HVAC Companies who could not fix the issue. From the customer service to the technician contacts all the services I got from Elim were “flawless”. Friendly, courteous and prompt customer service, super knowledgable and competent technicians who were on time, professional, identified the noise issue in my mini split within the first 10 minutes of their diagnostics, scheduled and completed the repair within two days. I am so impressed by the excellent works of this company.
Thank you!!!

Arian Saadzoi

I used the company for multiple heating/cooling needs. They were fast, professional, and great value. I would highly recommend them to everyone both commercially and residential.

Zuley Patino

Excellent service, we got a service called, Enrique was amazing really professional and told us what we needed it. I would recommend!

Diana Poulos

Enrique came and helped fix our thermostat that hasn't been working properly since we moved in. We've had 2 people come out to take a look at it/help with install, and no one has been able to fix it, until Enrique. Thank you so much!

Eugene Kwon

We've used ELIM Hvac in the past and have always been happy with their service. Prices are competitive I think. Haven't checked with other companies but something about them deems them to be honest and trustworthy.

bandon ART

We were complete novices when we decided to install a split HVAC system. We contacted four companies, one of which no showed, two others which gave estimates but eventually selected ELIM. Their rate was so significantly lower than the others, we were actually suspicious.

We couldn't be more pleased. They were confident in their selection of our equipment, responsive within a half hour to each communication we made, left the house actually cleaner than they found it, were courteous and professional throughout the entire process and we're more than willing to meet our ridiculously tight time frame. From initial call to training us on the thermostat...less than six days.

Each person who came to the house was prepared, flexible, knowledge and courteous. They worked well with each other and with no delays, were able to successfully troubleshoot the inevitable surprises older homes present.
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Two months later, we decided we needed a different type of thermostat. Within three hours, they were at the house, making the changes we needed, at no cost.

If you are serious about installing a new system or updating the one you have, do your homework. But, be sure to include ELIM in your process. And trust they are the real deal, as affordable as they state, as professional as you deserve and as affordable as you'd like.

Kathy Lopez

So glad I decided to use ELIM HVAC!
I was able to quickly schedule an appointment for a quote and it was free! So great!
It was such an easy process to schedule my appointments and the responsiveness from their team was great and quick. When the tech team arrived at my home they were nice and were able to work with ease.
I look forward to scheduling a maintenance appointment soon.
Definitely recommend to anyone!!

Anil Patel

I had an issue with my central A/C of blowing hot air. After researching I came across Elim HVAC with honest and very reasonable quote. I called the office and Norma answered the phone was polite and had me talk to one of their technician to set the appointment. Alex showed up on time got to work and got my A/C working again. Great job !!! I would definitely recommend to others.

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