The team that replaced my unit was friendly and professional. They salesman was also friendly and professional. The only issue was that the young man didn’t glue the elbow joint that extended over the drain pan. And there was a leak. Now I have to find someone to replace the wood and hope that there isn’t a future mold issue.
We have used Butcher for several years now and would not consider anyone else. This was the second time we have done a complete replacement of an existing HVAC system that was installed when we bought the house. Our salesman Ryan Haydel is extremely knowledgable and helped us to choose the right system to meet our needs. The installation technicians, Grant Martin and Cody Trahan, were prompt, courteous, and very professional. They went over all of the details of the installation and operation of the system. They made sure that my home was clean and any materials picked up and hauled off. I have used Butcher for maintenance for years and all of the staff is the best. I could not be more satisfied. Thank you.
Always get professional and complete service with Butcher AC. Darrian Smith did a excellent job. He is nice, friendly and professional. Very thorough and educational. Thanks for a job well done.
My wife and I were very pleased with thier service. The two techs Eric and Presley, showed up on time, and were very professional. Having your old AC unit go out on you can be a pain. The manager, Ryan, walked us through the process and went over all options available. I will say you get what you pay for. My wife and I are very happy with the purchase of the 5T Trane unit installed. Making this investment and knowing Butcher air will make things right of anything goes wrong, was an easy decision.
The team I had with Courtland, Dylan, Grant and a few others on a very big job was done professionally and quickly. I just bought a home that desperately needed an entire new indoor and outdoor 5 ton unit with all new duct work in a 2300 sq ft home and this team came in early for 2 days with no complaints and got my family back to comfort as quickly as they could, I appreciate this company and the work they have done for us! Thank you!
My husband & I are so grateful to have the Maintenance Contract with Butcher. We love how thorough and knowledgeable Mr. Don is. He takes the time to listen to us and we can always feel the results immediately of a clean unit. Thank you Butcher for being a 5 star company.
I have been a customer for many years. Each time a person comes to fulfill the service contract, a good job is done. This time, however, James Sweat waws unusually courteous and did an unusually good job. I can highly recommend him for service needs.
I am very pleased with the Butcher technician James Sweat who performed the semi-annual maintenance on my Trane heating and cooling systems. James is very professional and thorough, and he explained his work and findings very clearly. I would like to have him assigned to my maintenance work on a continuing basis. Thank you!
Anthony serviced my unit today. He did a great job cleaning both the inside and outside components. He was very professional & courteous. He informed me about the condition of my equipment and offered recommendations to increase efficiency.
Our AC quit 9-2-21. We have relatives coming for the weekend arriving 9-3-21. Our 'normal" repair guys couldn't guarantee getting to us 9-2 or 9-3. I called Butcher for the first time. They had Darrian at our house within the hour. Great technician and one of the nicest guys I have met. He had us up and functional fairly quickly and saved our weekend. Butcher and Darrian really came through. Thanks a bunch.
dana cee
The team that replaced my unit was friendly and professional. They salesman was also friendly and professional. The only issue was that the young man didn’t glue the elbow joint that extended over the drain pan. And there was a leak. Now I have to find someone to replace the wood and hope that there isn’t a future mold issue.
Brett Buckner
We have used Butcher for several years now and would not consider anyone else. This was the second time we have done a complete replacement of an existing HVAC system that was installed when we bought the house. Our salesman Ryan Haydel is extremely knowledgable and helped us to choose the right system to meet our needs. The installation technicians, Grant Martin and Cody Trahan, were prompt, courteous, and very professional. They went over all of the details of the installation and operation of the system. They made sure that my home was clean and any materials picked up and hauled off. I have used Butcher for maintenance for years and all of the staff is the best. I could not be more satisfied. Thank you.
Bonnie Arceneaux
Always get professional and complete service with Butcher AC.
Darrian Smith did a excellent job. He is nice, friendly and professional.
Very thorough and educational. Thanks for a job well done.
Benjamin Pressburg
My wife and I were very pleased with thier service. The two techs Eric and Presley, showed up on time, and were very professional. Having your old AC unit go out on you can be a pain. The manager, Ryan, walked us through the process and went over all options available. I will say you get what you pay for. My wife and I are very happy with the purchase of the 5T Trane unit installed. Making this investment and knowing Butcher air will make things right of anything goes wrong, was an easy decision.
Zsanae
The team I had with Courtland, Dylan, Grant and a few others on a very big job was done professionally and quickly. I just bought a home that desperately needed an entire new indoor and outdoor 5 ton unit with all new duct work in a 2300 sq ft home and this team came in early for 2 days with no complaints and got my family back to comfort as quickly as they could, I appreciate this company and the work they have done for us! Thank you!
Michelle Champagne
My husband & I are so grateful to have the Maintenance Contract with Butcher. We love how thorough and knowledgeable Mr. Don is. He takes the time to listen to us and we can always feel the results immediately of a clean unit. Thank you Butcher for being a 5 star company.
Robert D Braun
I have been a customer for many years. Each time a person comes to fulfill the service contract, a good job is done. This time, however, James Sweat waws unusually courteous and did an unusually good job. I can highly recommend him for service needs.
Richard D. Reed
I am very pleased with the Butcher technician James Sweat who performed the semi-annual maintenance on my Trane heating and cooling systems. James is very professional and thorough, and he explained his work and findings very clearly. I would like to have him assigned to my maintenance work on a continuing basis. Thank you!
Karl Hebert
Anthony serviced my unit today. He did a great job cleaning both the inside and outside components. He was very professional & courteous. He informed me about the condition of my equipment and offered recommendations to increase efficiency.
Bruce Bartels
Our AC quit 9-2-21. We have relatives coming for the weekend arriving 9-3-21. Our 'normal" repair guys couldn't guarantee getting to us 9-2 or 9-3. I called Butcher for the first time. They had Darrian at our house within the hour. Great technician and one of the nicest guys I have met. He had us up and functional fairly quickly and saved our weekend. Butcher and Darrian really came through. Thanks a bunch.