McDonald Heating Air Conditioning Plumbing, Inc.

We just had McDonald install a new furnace and central AC in our home. Chris walked us through the mass save loan process, saving us several steps, headaches and cash out of pocket. They were very professional, and everything was done smoothly, timely and with responsiveness. We received several quotes, and we felt McDonald the highest value with a reasonable price tag. Extra touch: the installer painted the vent cap red to match our brick home, which we definitely noticed and appreciated - totally above and beyond! We would definitely recommend.

This is a first-rate operation. They did a thorough assessment of our AC situation and presented very detailed options. On install day they sent a big crew (at least four people) who got the job done fast. The new system is working well and they did follow-up to make sure we were satisfied. I'm glad I did a full Google search and read lots of reviews before we chose McDonald-- it was worth finding the go-to people for AC.

My experience with McDonald was very positive. We had our entire HVAC system replaced with McDonald. Chris the salesman was not pushy, very informative an easy to deal with. The installation crew was efficient, professional and clean. The office personnel was pleasant to speak with on the phone. Overall the entire experience was very positive.

I can’t say enough good things about them. Thanksgiving night my furnace stopped working. I called several companies for quotes and McDonald beat out the others in every possible way but mostly by being responsive. They cared that I had no heat. Chris came to my home to evaluate the situation and had a quote to me within a few hours. He even had electric heaters delivered to my home to keep me warm while waiting. On the day they said they would come they arrived promptly. Collin and Anthony were efficient, polite, personable, neat, clean and very considerate of my home. They covered floors and carpeting and worked quickly and efficiently. I was up and running by lunchtime. After 2 weeks of no heat it was a welcome sound. One even cut himself while working and wouldn’t leave to get it stitched until he finished. Shortly after they left Will the Electrician came to wrap things up with the same courtesy and efficiency. I am very hard to impress but they sure impressed me. I would recommend this company without hesitation. I will me a McDonalds customer for Many years to come.

I had system that needed replacement. They were prompt and professional. Mike H and Ruben arrived and had the system installed with no problems. They were great!!! Both of these men were pleasant and professional, and I would recommend them both along with this company

These folks fit me into their schedule on an emergency basis for A/C repairs. I'm impressed with their team, from making the appointment to the actual servicing - very understanding, very thorough. I trust to call them again if needed in the future. Thank you!

My first time using McDonald - Technician Justin was here on time. He serviced my unit, explained what the issues were and cleared them. Explained what he did, what else could be done at a later date and gave me an honest assessment of my 27 year old boiler. He explained the maintenance plan in detail and explained all of the billing. I was very pleased with everything.

Could not be happier with McDonald Heating and Air Conditioning! I spoke with several other companies and none of them could give a straight forward answer. Chris was extremely helpful and worked quickly to provide multiple quotes and options. The installation team was professional and courteous and made sure everything worked perfectly. They are very responsive and put their customers first.

I recently had the heat go out at our Sturbridge home. McDonalds was recommended to me and I am so happy I called. From the first call they were so professional and helpful! They came out immediately and helped prioritize getting the replacement part. They had everything fixed by the next afternoon. Thank God, I didn't want to spend another night with space heaters and blankets.

I will use them for all my heating issues going forward and would recommend them highly!

We needed to replace a 25 year central air unit in our apartment. The technicians and electrician were top notch, professional, courteous and loved our dogs!! Mike and our electrician went through everything that was done, explained everything also. I would highly recommend McDonald for anyone looking for first rate installation and top notch employees!!! Lynn Quitadamo