Residential Heating and Air Conditioning

We had an issue with a plugged secondary heat exchanger on our furnace when we were out of town this winter. I contacted Chris K after Centerpoint Energy shut off the gas due to high levels of carbon monoxide being blown outside the house. He offered to stop over and assess the situation himself. His candor about what was needed and what wasn't allowed us to make an informed decision. To prevent our pipes from freezing, Chris also set up a space heater by the water main until the new furnace could be installed the next day. He coordinated it all with our neighbors, and his professionalism and reassurance provided much needed peace of mind that our home was in very capable hands while we were away. We'd highly recommend Chris and his team!

Almost 4 months later, our Lennox AC system is working well, passing all inspections, and saving us from the heat! Damien- our installer- did a stellar job! I was impressed with his knowledge, attention to detail, and overall expertise. The result of the install looks professional and clean. He is a keeper for your company and definitely worth a raise!

Our Sales rep was knowledeable and opened my mind to the different brands. However, we did incur an issue with the first install. Being quoted and contracted for a full Lennox system, I was shocked to find that we got something else instead. Initially thinking the ADP Coil was a part of Lennox, I had come to learn that it was a completely different brand. Apparently, the original Lennox Coil was one size too small. Due to the right size Lennox Coil being out of stock, the ADP Coil was put in instead. The downfall was that this was done without my knowledge or consent. When I confronted the Sales Rep, it was disappointing that he claimed he was "unaware" and took no accountability. A word of advice for others, before they seal off the indoor coil, check to make sure the right one was installed!

Giving credit to Renee', she had heard my concerns and did make it right. By thinking outside the box, she was able to come up with a solution with a Cased Lennox Coil that was in stock. Damien was back for round 2, removing the ADP and installing the Lennox coil successfully. Renee' is a lifesaver for the company. Her discussions with me were genuine, and she made me feel as customer that they would do anything to make it right! Thank you Renee'! You also deserve a raise!

The point of my review is to be transparent- for both the owners of Residential Heating and Air and future customers. I get the sense that the owner would have never approved how the first install was handled. Ultimately, it was corrected. Backed by a 10 year warranty, I believe they are a 5 star company!

These guys were great. Professional, thorough and friendly. They didn't try and talk me into unnecessary changes or upgrades. I needed my duct-work changed out to accommodate my new furnace. Price was fair, they were clean and polite. They always touched based on any questions they had before going forward. I would highly recommend these guys. I am sorry I cannot remember the tech's names, but Chris the main guy was on it. Really appreciated their work; they even cleared up things in the basement they were not responsible for (secured some plumbing and ceiling tiles...), and added venting at no extra cost just to make our basement more comfortable.

Residential Heating did a great job for us recently by replacing our old AC unit with a new one. Everything was done in a timely manner, from the installers, crane operator and electricians. They also cleaned up after themselves. I do recommend this company.

I had old furnaces & ductwork completely removed and replaced with new furnaces & central air. Large week-long project. Very thorough professional crew who went the extra mile to ensure that necessary preparations were made and the process & objectives were explained & clearly understood; flexible with scheduling; the installation went smoothly, and they were more than willing to explain & share details along the way; they put extra effort into cleaning & preparing the home's (very) old ducts & boots when connecting the new ductwork; friendly, professional, and hard-working staff. Definitely recommend and would use them again.

This company was so easy to work with from meeting with Chris to completion of the job (which was only a couple of days). They replaced our furnace exhaust stack pipe and our old furnace and air conditioner the same day. The workers were all really professional and the job was top notch. Everybody I have talked to has said we really got a great price. I will be referring everybody I know that has furnace or A/C problems to Residential Heating and Air Conditioning. We could not be happier with the job.

Thank you!!!

Rick and Nancy Eidem
Bloomington, MN

Residential Heating and Air was a refreshing experience. Cesar was the service tech assigned. He was very nice and knowledgable. It was a quick fix and he only charged me the minimum fee. Didn't try to overcharge me. He also went above and beyond by cleaning my condenser coils and checking my freon level making sure everything was working most efficiently. Will call them again if needed

Residential Heating and Air Conditioning replaced our furnace and air conditioning unit. Chris came out to do an initial assessment and provide us with a quote shortly after our AC quit working. The work was completed within the time frame Chris gave us. Chris and his team were all great to work with.
We switched from a basic furnace to a high efficiency unit and couldn't be happier.
The service was great from beginning to end!
We are very happy we decided to have Residential Heating and AC complete the job for us and would recommend them to others.

I contacted Chris, the owner about our AC not working on a 98 degree day. Our home temp read 84 degrees inside! Chris was over within a half hour and our system was up and running in no time! He is so thorough, trustworthy and extremely knowledgeable. I won’t use any one else for my heating and AC systems. 5 ⭐️⭐️⭐️⭐️⭐️STARS ~Catherine and Mike Dales

We had a great experience working with residential Heating and Air Conditioning. Residential redid our basement and 1st floor duct work, and put in a new furnace and AC. Pricing was great and the lowest of 5 other bids we received. While the project was pushed back by a few days and took a few days longer than anticipated, I couldn't be happier with the work. It's clean, and very well done. Our house was no simple refit, we switched the supplys, reworked old 3 way vents and had many twists and turns. While originally hoping I could do it my self, I know we made the right decision in having residential come out. Shout out to George, Tony and Bob. If you want a team to do it right the first time. These are your guys. Thanks!