Air Pro Master Air Conditioning Repair & Installation

Showed up on time, replaced my water pressure regulator and the isolation ball valve. Previous tech from another company was only going to replaced the regulator even tho the valve looked heavily corroded. Dominick was professional, courteous and worked fast.

Service to install a water heater took much longer than anyone expected. The technician was good at his job but I was also expecting him to install new equipment which did not happen because the overflow tank was in the water heater so it was just a water heater installation. I'd like to still get an itemized receipt of the services that were provided and I'm still waiting on that. I was hoping that everything would be handled in a very professional and perfect and imperfect way but they were still hiccups

AC check up was fast thorough and even unclogged the primary drain from outside. Gave me reassurance my AC system was “ok” for the summer. Would have liked to have a report, pictures summary of the check up documented - a little more than “everything looks good” as the tech is going to his truck —thus the reason for 4 stars
Also in doing my research prior to submitting the request with the home owner warranty company I thought the technician would check the compressor or coils in the attic as part of this service, the vents air flow or cooling temp ? The only thing included for the $100 service fee was the outside AC unit checked I’ll prob just book and pay more for a more thorough annual checkup in the future.

This company (David) is honest and I will use them for all maintenance and repairs from now on. I used another company to install two new units on my roof and as soon as the 2 year warranty expired on labor, they told me that a part was leaking and it would be $600 to fix it, on a two year old unit. So instead, I decided to get a second opinion and was told everything is perfect like it just came out of the box. Seriously, I have no problem paying for necessary repairs but, i don't like being lied to. David also took pictures of the work he did and showed me some broken tiles on my roof that are definitely going to need to be repaired. Thank you for going above and beyond!

My ac worked fine I got the yearly maintenance and when they left it didn't work any more. I just paid for a different ac guy too come out n he said it works fine. They left the fuse holder that shuts it off just laying on the roof. I had told them Air pro it quit working when they left but they wouldn't come back without me paying for a service call. Not too happy... The new ac guy put the fuses back in and I have a again. .

Air Pro showed up in no time at all. Oscar found the problem quickly and fixed our air conditioner. Amy from dispatch was really nice. Would recommend.

Right now it's 2 I have had no AC for a week and they don't really seem to care. I have animals and am disabled so this situation is unnecessary and dangerous. On top of the company telling me parts can take months, um it's 110° in Vegas. If the issue is not resolved on now an urgent contract, then there is a serious problem.

Gus provided exceptional service. He arrived on time and he was polite and professional. He took the time to address any questions/concerns that we had. Gus got my new water heater installed quickly and appeared to extremely competent in doing so. I would definitely recommend.

They had to dismantle and remove the ancient 66 gallon hot water heater, and install the new modern 50 gallon plus booster over a spot that had received leaking water and was rusted as well. And, it had to be hand carried to the second floor. Professional, diligent, and efficient. He also noticed another situation that had gone unnoticed for apparently some period of time. A new claim had to be filed for this, I highly recommend Air Pro for everything that needs to be done in the home.

Our home warranty had us use AirPro to replace our water heater. The first appointment window was 11-3, but did not hear from them until 3:30. I would deduct a half star for that but everything else was great. Amy at the office is very friendly and helpful and the technician who replaced our water heater, Brad, was fast and on time! No complaints with the outcome.