Jordan Hamlin was our tech he was very professional and knowledgeable was on time had our furnace working proper quick and showed me what to look for if problems arise again recommended a maintenance package we could not be happier with the service we received great job Jordan
Excellent customer service from Jordan Hamlin. He talked us through trouble shooting our furnace issue - at 10:00 pm on a Sunday night. When the trouble shooting didn’t work, he came to our home and fixed the problem. Very personable and efficient. Even at the late hour, he stayed to make sure our furniture was operational. Thanks Jordan!
Had an issue with our AC, Tracey came out same day and took care of it. Tracey was our service technician and he found the problem quickly and took care of it.
Tyler Kerlin and Dion Bruce performed the yearly maintenance for the Service + Agreement. They called and asked if they could arrive prior to the scheduled time. The maintenance was performed and all services explained to me.
I needed a new wire to fix my thermostat issues and Ryan Burnett was at my house first thing in the morning with the right parts and was very quick to repair the wiring. Thank you!
This was my first experience using Stevenson Service Experts. It was a positive one. Service tech William was very helpful and informative. He took the time to provide details on my furnace so I could understand the problem. (yes, it is summer & they still have techs available to help with a heating issue - that was a plus). It was appreciated that in addition to getting knowledgeable help, I was assisted by a very considerate technician.
Update: Stevenson Service Techs Shane and Cal installed the new furnace yesterday. What a nice experience. I have an older home so the work area was small but they got it done timely and did a through cleanup after. They took the time to walk through things like the new filter and how to use the thermostat. If the furnace, is the same quality as techs Cal and Shane, it will be a good one.
I needed a new heat exchange on my Lennox furnace. Ryan took great care of me. He ordered the needed parts kept me posted on the progress and scheduled the installation. He called to let me know their time of arrival and expertly installed the heat exchange. I am extremely happy with Ryan’s expertise and service.
Ryan came by to do our maintenance and we had a really good experience. He was very friendly, respectful of our home, and helpful. He even noticed some buildup on our outside hose and set us up with a free water maintenance check for the next day!
John Smathers
Jordan Hamlin was our tech he was very professional and knowledgeable was on time had our furnace working proper quick and showed me what to look for if problems arise again recommended a maintenance package we could not be happier with the service we received great job Jordan
Dale List
Tracey came out to do my annual A/C checkup. He was on time and very professional. He was very knowledgeable.
Lisa Fraser
Excellent customer service from Jordan Hamlin. He talked us through trouble shooting our furnace issue - at 10:00 pm on a Sunday night. When the trouble shooting didn’t work, he came to our home and fixed the problem. Very personable and efficient. Even at the late hour, he stayed to make sure our furniture was operational. Thanks Jordan!
Ron Lauttamus
Had an issue with our AC, Tracey came out same day and took care of it. Tracey was our service technician and he found the problem quickly and took care of it.
Kevin Reynolds
Tyler Kerlin and Dion Bruce performed the yearly maintenance for the Service + Agreement. They called and asked if they could arrive prior to the scheduled time. The maintenance was performed and all services explained to me.
Cara Kunkel
I needed a new wire to fix my thermostat issues and Ryan Burnett was at my house first thing in the morning with the right parts and was very quick to repair the wiring. Thank you!
Dawn McAllister
This was my first experience using Stevenson Service Experts. It was a positive one. Service tech William was very helpful and informative. He took the time to provide details on my furnace so I could understand the problem. (yes, it is summer & they still have techs available to help with a heating issue - that was a plus). It was appreciated that in addition to getting knowledgeable help, I was assisted by a very considerate technician.
Update: Stevenson Service Techs Shane and Cal installed the new furnace yesterday. What a nice experience. I have an older home so the work area was small but they got it done timely and did a through cleanup after. They took the time to walk through things like the new filter and how to use the thermostat. If the furnace, is the same quality as techs Cal and Shane, it will be a good one.
Cathy Brown
I needed a new heat exchange on my Lennox furnace. Ryan took great care of me. He ordered the needed parts kept me posted on the progress and scheduled the installation. He called to let me know their time of arrival and expertly installed the heat exchange. I am extremely happy with Ryan’s expertise and service.
Sandra Wendell
They are very knowledgeable and are experts in their fields. Very friendly and you're able to ask any questions. Service text name was Jordan Hamlin.
LC Johnson
Ryan came by to do our maintenance and we had a really good experience. He was very friendly, respectful of our home, and helpful. He even noticed some buildup on our outside hose and set us up with a free water maintenance check for the next day!