Air Majesty A/C & Heating

Just got random request to review. 1 star for not knowing who your customers are.
Update: Thats right, you were called in by my warranty company. It was a rainy cold week. Going to get down in the 20's and the motor went out on my furnace. Your guy came and said he didn't have the part. I called a professional repair (Country Aire)and they had me fixed before the cold came. But your guy did leave a bunch of mud on my carpets. How about you pay me back for the cleaning?

I have American Home shield and air majesty was their contractor for my failed a/c unit.
They replaced the compressor with a rebuilt unit and I was told they would not warrant the repair.
I was then charged $1000. for a different freon because they said it was not compatible.
(yet when I called the company that supplied the compressor I was told it was compatible).
No, I would not recommend this company.

I have been trying to reach this company for a month to have my system checked for the summer months per my invoice for warranty from when they installed back in January. I haven't been able to make contact with anyone and there voicemail says it's full. This is starting to sound a little fishy.

The technicians was very professional and even wore shoe covers. Went over and beyond to answer questions and explained his troubleshooting process. I was having issues with my AC, which wasn't blowing cool air. I first called my home warranty company. They come out and quote my 1300 dollar for a blow motor. I called Air Majesty and told them about the findings and quote from my home warranty. They suggested for them to do their own diagnostic.. Come to find out,
the blow motor was fine. The capacitor needed to be replaced... To make a long story short. Air Majesty diagnosed the right issue and didn't try to ADVANTAGE of their customers.

DO NOT USE this company. Tried to sell me a whole new unit and charge around 1000$ for a coil cleaning. When they realized I wasn’t going to be doing either of those they made up some new charges that were nearly $2000. All while not having AC or heat for over a month while waiting for them to get the parts to fix my AC/Heat(whole other long story). It was clear that they were trying Everything to get money above and beyond what my warranty would cover. (There is so much to this long disaster of a story, but not in the book writing mood right now) I finally called my home warranty and asked for a second opinion. Company came out and found out all it was, was the thermostat cable needed to be replaced due to a short. They would need to put the work order in and run through our warranty or else he would fix it right then but beings my brother is an electrician it could be fixed easily if we wanted. So needless to say it was fixed before it got dark. The parts this company was trying to order (but seemed to be having trouble getting) would not have fixed the problem anyway. DO NOT USE

My home was evaluated by Air Majesty who was sent over by American Home Shield Warranty. Home was evaluated by technician Asiano. He stated that the motherboard to the AC power was fried in the attic and that the part is out of stock, that it would take 8-10 business days for it to come in and that an estimate would be $950-$1,050 and very unlikely that my home warranty would cover the issue. He went on to add that my 2005 home has an old original unit in the attic that I should consider replacing while I am having work done. Everything passed inspection 1 month ago when I purchased the home and was not advised that anything was aged or dated. I do not believe a thorough inspection was done in the attic and I hired for a second opinion out of pocket. Second opinion technician came out the following day and my A/C was repaired that same day. Cost was only $100 and the issue was a regular fuse that needed to be replaced. I am horrified at the evaluation that was done and estimate that I was given. I feel like Air Majesty tried to take advantage that I am a woman and do not have A/C knowledge. Would not recommend. I have attached a photo of the $950-$1,050 part that needed to be replaced, what a joke.

Asiano, I was so impressed. Not only was he professional he called to see if he could arrive early which was a blessing. He arrived earlier which was a blessing. Asiano is Honest professional and resolved my problem and pricing was even Better. Thank God for Asiano

Great company! I wasn’t just a number! Very professional and turn around time was good. Antione came out to service my home and was very knowledgeable and took the time to answer all my questions. I would definitely use them again!!!

Technician came out and checked my furnace told me the inducer motor was gone out even after I told him I checked it and was the motor was working. Still insisted it was the motor. He goes out to the truck then come back an says the motor is back ordered for 8-10 weeks and my other faster option is to have the whole unit replaced with a new furnace because the one I have ( less than 4 years old by the way) aren’t good ones. Then tells me that I can use my home warranty and that they cover some of the cost but the rest would be out of pocket or finance. I called another more reputable company to come put same day and he immediately get the furnace working. Turns out the be the zone controller and the part can be found at almost any AC company’s back room. If they ever come to you house just pretend to not be there. Because they’re just overpriced door to door salesmen

They half way do the job, just to keep having to come out and make up fake changes, please get a second opinion and don't use them. They won't call you to even talk to you about what's going on!! Beware