Air Majesty A/C & Heating

*** RING RING RING - NO ANSWER AND NO CALL BACK ***
Last June 2021 our AC went out using American Home Shield and Air Majesty it did not get repaired until late August. Can you Imagine July and Augustvwith no A/C. After the repair was completed I heard the compressor outside Making rattling sounds immediately after replacement with a 1 year parts and 30 day labor warranty. Also changed the coils with a 10 year manufacture warranty and 1 year labor. I called Air Majesty immediately after repair several times and never got a call back.. I called again this last April 17 2022 Because the AC is still making a rattling sound and it didn't seem like it was cooling effectively. Now my A/C is down again. Here it is a month later and I still didn't get a call back. I called again twice today and didn't get a call back. I'm hoping that they will respond and repair the broken A/C so I can update this post.

Great folks! We originally went through American Home Shield, but I think going forward, we will go through directly. Jim explained everything thoroughly and gave us a few options. He was persistent with the financing company and followed up daily (finance company was truly awful, fyi). Will definitely continue to recommend and use 🙏🏻

I’d give this place zero stars if possible. This company was contracted to service my ac by American home shield. The technician came into the house without a mask or booties smelling like cigarette smoke during a pandemic. On top of that he told me that the evaporator coil was leaking but said I needed all these other parts to be replaced as well that were NOT covered by the home warranty (since there’s nothing wrong with them). He said it would take 7-10 days to get approval from American home shield but if I bought a new unit from him off the books he would replace everything the next day. I called another more reputable company to come and give a second opinion- they replaced the Freon and recommended replacing ONLY the evaporator coil. Air majesty uses American home shield to get in the door only to try and scam you into buying parts you don’t need. I’m not the only one with this experience, read all the low rated reviews on google and you’ll find similar complaints.

Stay away from this company. Air Majesty was assigned to me by American Home Shield (AHS), after I submitted a service request for a broken HVAC system. One of their technicians (Asiano V.) came to our home to inspect the system and he quickly told me that the control board was broken and needed to be repaired. He mentioned that he needed to find the original board for our Trane system and because of the pandemic they would be hard to find. This was already wrong as the control board in the unit had been replaced with a generic Emerson control kit about 4 years ago. He also told me that two of our dampers for our zoning system are broken and need to be replaced as well. According to him, dampers aren't covered with AHS and he quoted me $750 for the repair of those. Then, he offered to install a new unit at a cheap price if I would make a decision the same day. I called AHS myself to verify the damper issue and to no surprise, the dampers are covered. AHS called Air Majesty and asked to submit a new diagnosis for approval but even after several follow ups with AHS, there was no attempt from Air Majesty to come back out and repair the system. 10 days later, I called another company to fix the issue and requested a refund from AHS. The absolute worst experience with an AC contractor so far. The AHS contract is the next that will be cancelled. If you are looking for an HVAC company, do yourself a favor and don't choose Air Majesty. If AHS assigns you to Air Majesty, make sure to question their diagnosis, know your contract and don't let the technician talk you into a new system.

My name is Michele .My air conditioner went out on the 10 of June. I called my warranty company Friday morning. They have Air Majesty on contract to do there warranty work. My warranty company called Air Majesty on Friday morning. They could not get out till Monday my warranty company ok the work Monday afternoon. Air Majesty had to order the part which they said would be 3 to 5 days. We call and promised a call back no call back. The lady is frustrated because we are calling and the tech will not call back. The manager will not call back. they said the part would be in today and would have some one out today. That has not happen either. THIS COMPANY DOES NOT CARE ABOUT THERE CUSTOMERS. THEY OVER PROMISE AND UNDER DELIVER.

My A/C stopped working and Air Majesty got assigned to me by AHS. My technician was Asiano. He arrived on time and fixed the problem within 15 minutes. I am very pleased with the service.

I am so glad this was the company to fix my AC. The first quote I got (from a different company) tried to push me into replacing the whole system for 3k or fixing only the part for $2,000. Antoine from Air Majesty on the other hand took a look at the system and was able to pinpoint a contact that had worn down and fixed the whole issue in probably 15 minutes. He kept his mask on, was super communicative, professional, and fast!! Thank you!!

I was very pleased with the job Jose from the Humble office did. He was very professional and on tme. He explained what needed to be done and at an affordable price.

Jim at Air Majesty arrived today and fixed out broken heater. He called ahead and arrived on time! He was extremely knowledgeable about every aspect of the system and did NOT over charge or over repair. He gave us suggestions on the life expectancy of our current system but only fixed what was broken! Extremely nice and patient, we highly recommend his services! 10/10!

I've used Air Majesty for both general maintenance as well as replacement of a faulty evaporator coil and to repair ductwork in my home that was installed incorrectly by the homebuilder. They are always on time and courteous and I couldn't be more pleased with the work they do.