Airworx Air Conditioning & Refrigeration, Inc.

I've used Airworx several times and have always been extremely pleased. Polite and professional staff at every position and very fair pricing. Most contractor dealings end up being quite a hassle for one reason or another.

My most recent technician Wilbert was exceptional. Perfectly on time, polite, patient (willing to explain the situation thoroughly for a layman), and clearly very skilled in his craft.

Very highly recommended!

We had an issue with our condenser unit outside the house. Being a Sunday morning and a holiday weekend, I honestly did not think that I would get someone to service the unit until Tuesday. Airworx was able to have a technician out before noon. Mike diagnosed the problem, stated that the parts needed were under warranty and that he will be back to remedy the situation once the needed part is in hand. I was SO impressed with the promptness, knowledge and professionalism of this company that I even called the owner of the company to express my feelings. The owner actually picked up the phone on a holiday weekend to answer my call! Now THAT is what I call customer service! Airworx deserves an above five star rating and a loyal customer for years to come.

If your not using AIRWORX you are missing out! I manage a large property that has several AC units. After working with several other AC companies I called Airworx for a quote on a new unit and I am so glad I did! The guys in the field are great, super knowledgeable, trustworthy and efficient! The sales department is wonderful to work with and even the ladies in the office! Yes you read that right the office staff is amazing, in my opinion and experience the office staff has in some cases made or break some vendor relationships we have. They have been our preferred vendor for the past 3 years and many more to come. I even started to use them at my new home and referred them to family members that needed new units. Thank you Airworx! Call them you will be glad you did!

I went to "Busy Bodies" to work out this morning, and as I was working, I noticed two guys installing(it looked new) a air-conditioning unit. I was watching them work and I was amazed by how meticulous they were at making sure every little item on those two units were safely secured and even. One of the ladders was in front of a work out bench and this guy asked Mike if he could move the ladder, Mike responded immediately and was very professional and polite as was Robinson (great name ;). I noticed that anyone who would ask them a question, they responded quickly and you could tell that they loved their job and they were proud to work for Airworx. It is rare to see that nowadays. Mike and Robinson represented Airworx very well. Congratulations to Airworx for running a great company and hiring professional people who love what they do and the company they work for!

High quality efficient service comparable to larger companies Wow! Airworx is a stellar HVAC company that is a gem yet to be discovered by many more customers. They offer the same, if not better high quality work as the big well known establishments at a more reasonable fair price. How do I know this? Airworx has a tight team, not a gigantic organization, so they can afford to be agile. I actually was able to chat with the boss as it appears most jobs are first evaluated by him. The company provides a very thorough list of what will be included in the service. They are professional, efficient, organized, and neat too. They ask if you want them to wear a mask. They arrive with disposable foot covers in hand to ensure they don’t mess up your floor. The efficient team arrives at the ready to clean up any mess they make thoroughly with drop clothes and whatever else is required. They arrive the time they state they will be there and inform you you when they are just about done. The functionality and features of the thermostat was explained to me. [ I was asked what type I wanted before the new install]. Never once did Airworx try to upsell me with something that I had not planned on or couldn’t afford or didn’t need. They pulled the permits needed well before their arrival date. Of course it passed with flying colors when it was assessed the next day. No, I never met these workers in my life until Monday , 3/4/2022. If you want to walk away confident that you were not scammed , and you got well over you money’s worth give them a call. Not only will it be worth your while, you will want to tell a friend. With such good quality workmanship and service, I know I will ! Yes, a gem has been discovered in the HVAC area of Charlotte and Gastonia and Airworx deserves to be recognized. A satisfied customer!

I have been a customer of Airworx Air Conditioning for a few years now. Everyone at the company is always very professional, pleasant, and great at scheduling and following-up with the client. The company has helped me with AC repair and maintenance and has delivered great service every time.

Airworx installed a new AC for us in Feb 2019, and did a great job. They came out quickly and gave us a detailed estimate and patiently answers all our questions. Their price was excellent (off-season helped) and they completed the work within a week. The installers were very professional - clean, thorough, and careful. They even installed a web-based thermostat that we provided without charging extra.
It took a while to get the permit inspection completed (Royal Palm Beach). I had to keep after them about this, but there were no problems found and they even sent a tech to be present during the inspection.
All in all a great experience. I certainly recommend them.

Edgar was sent to service my repairs on Feb. 1st He was very helpful very professional and informative. He went above and beyond for us. The worst thing that can pretty much go wrong with your central air happened too us. He made an expensive repair as pleasant as it could be. He made sure to get the house temperature comfortable before shutting it off to finish his work. He left the part that was replaced behind for us which to me means they are trustworthy. I called this company on a Saturday when I realized my air wasn't working, they came within an hour and that went smooth as well. Kudos to them! It feels great too give a good review on a local business that truely worked it!

Best air conditioning company around. from the moment I calledTo schedule service they really treated me like a valued customer. My service technician Wilbert was very professional and and courteous. They showed up Exactly when promised and there was no hidden charges. They are very honest and reliable.I will definitely be using them in the future and highly recommend Airworx for its Professionalism, honesty and great service. It’s nice to know that there are still some companies out there that value their customers and give great customer service. Thanks again airworx

I have used Airworx to handle my air conditioner repairs and installations for the past 5 years. Always professional and fairly priced for the excellent service they provide. I had them remove and replace one of two ac units that cool my house in Lantana and the cost was the most reasonable I found. They have also maintained both of my units as well as performing some repairs on the older unit. I recommend them highly and will continue to use them.