Great Lakes Heating And Air Conditioning

We recently had our furnace & AC unit replaced & the gentlemen that came to do it did a PHENOMENAL job!! Very professional! Everything works great & looks great! Very pleased with everything from start to finish!

Zack was great
Arrived on time -
Explained some things that needed attention and wasn’t pushy on anything
I would recommend Great Lakes Heating and Air service based on my experience today

Bradley completed our annual Furnace inspection today. He's very professional doing an awesome job showing us before and after pictures of his work and explaining it all clearly. I’ll give him 5 out of 5 stars.

Called for a water heater replacement on Friday (approximately 11:30AM). We were told the technician would call when on the way. He called & arrived over an hour later. Paid for a service call only to be told a replacement would cost $2900, and the service call cost would not apply toward purchase &install price. The ETA quoted was Tuesday. The technician carried an arrogant attitude. He really only appeared interested in moving on. 45 minutes later I contacted another local plumber. He quoted a price $700.00 lower & offered to install it the same day. The plumber we ended up hiring told me at 2:30PM he could install today. The new water heater was installed the same day by 5PM.

Great service! Zack was on time, professional, thorough, and gave me great information regarding my furnace maintenance. Would highly recommend!

Great lakes was fantastic. Their team is professional and personable. They provide topnotch service and product quality. I won't go anywhere else for my heating and air needs.

They have ALWAYS been very professional and have done a great job with my A/C and furnace.

Zack was very efficient with checking everything over. He was very polite and professional; an awesome assest to Great Lakes.

Just going off of what was done today. The serviceman was personable and professional. He had pictures of before and after of what he did. He explained everything that could be and should be done, without making me feel like he was just trying to sell me something.
Thank you Great Lakes and thank you Ethan!

5 Star Service! Our tech, Zack, serviced our office. He was prompt and professional. Did a great job! Would highly recommend!