Chapman Bros. Plumbing, Heating and Air Conditioning

Chapman Bros. always do a good job. We’ve used them for several years. Our tech today, Juan, was excellent. He explained everything clearly and was professional and friendly. The office staff are very friendly and responsive. Highly recommend them.

John from Chapman came to descale my tankless water heater. He was friendly, knowledgeable, and overall extremely pleasant to deal with. He did what he needed to in an efficient amount of time. They were also half the price of the plumber that I had originally used to fix my system last year.

Our furnace was running but not blowing heat!
We called Chapman Brothers on a Sunday evening and had a technician at our home with an hour! Great service, honest and reliable! We’ve been loyal customers for a few years and have yet to be disappointed!

First time called for NO heat. From my initial phone call to leaving for a part, to completion was a quick 2 hours. Very impressive. I worked for a General Contractor and that type of service is very hard to find. I highly recommend Chapman Bros.

Our repairman was professional, prompt and did a great job at replacing an outdoor spigot. Have used them for a few years now and have had great experiences each time. Definitely recommend.

The team was prompt and professional. The job required the removal and installation of a new water heater and was completed in a timely manner. They were thorough in there clean up as well as ensuring every thing was in operational order. Highly recommend.

The tech, Liam quotes the leak was behind the shower knobs, tile needed to be cut out and pipe needed to be repaired and shower handle valve needed to be replace and prior work to have 2 shut off valves installed to control water supply to the main bathroom. A Sr. Tech, Nick assessed and found the leak was coming from rotted tub spout, running into the wall and onto the floor. The fix was to replace rotted tub spout. They rebuilt the 3 handle shower valve that was rebuilt by another plumber in August 2021. I spent $823.15 for what should have been $256. I understand business needs to make a profit, I felt I was up sold on unnecessary work and for 2 techs to address the issue.

After reading my review, the owners of Chapman Bros. contacted me and gave me back a $256.00 check. I appreciated their follow up, addressed my concerns and gave me back some of the money to satisfy their customer.

At this point it feels like I have had Chapman work on everything in my house except the pipes themselves. I mention this because over the last 18 months I have had them replace 2 Furnances, 2 AC units, 1 Water heater and help to diagnose a leak and fix the issue (toilet flange that settled and opened up a gap in the floor).

I have gone back to Chapman Brothers time after time because they are professional, their office staff is friendly and informative and their plumbers are personable, thorough and do high quality work. There are probably companies that you can get to do a cheaper job of it but it will cost you more in the end, what you are paying for is a company that is well run, well staffed and so far as I can tell stands behind their work.

Glad to find there are still companies that do business like this.

Good connection to office relating to appointment date and time.
Service man was friendly, courteous and efficient.
We continue with this company because of positive past experiences.

Chapman plumbing are the best!!!!
My family has used them for nearly 30 years!
Always professional.
They are true experts in the plumbing industry!
I can always trust them to know any plumbing issues will be solved.