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Chapman Bros. Plumbing, Heating and Air Conditioning Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Angela W

Chapman Bros. has serviced my home several times in the last for years & I have been more than satisfied each and every time I’ve called. The technicians are always prompt, professional, and informative. It nice to know I can call & get the work done with no worries.

Carol Sherman

I called and spoke to a friendly, helpful person. A technician arrived the same day and was able to repair my leak quickly. The technician, Anthony, explained the work that was needed and was professional and friendly. It was my first time using this company and I will definitely use them again. Great service!

Karen Harjes

I did $40k of work with Chapman on the basis of Bill, the owner, telling me that they are loyal to the community and are focused on service. Over the past 4 years, the Chapman office staff have consistently given me the runaround and failed to service the major installations they have done in my home. They are happy to take an annual fee, but don’t schedule service, don’t follow up, have bad record keeping and you have to fight for any service you are lucky enough to get. The majority of the technitions are good and nice to work with, but I for one will be looking to move my business to a company that has a professional office staff, has follow through for maintenance and actually honor their service commitment. Such a major disappointment from a local business!

Bob Gambardella

Our plumber was courteous and very professional. Very thorough and left the property clean. Have been using Chapman for years and always my first call.

William Heinbokel

Couldn’t be happier with the work Completed by Chapman. The team arrived at the scheduled time, took the time to protect my hardwood floors, and left my basement cleaner than when they arrived. I am impressed by their attention to detail and quality of their workmanship.

Melissa Brown

Our home is almost 100 years old, which means we needed to hire the perfect company to add central air. Tom and his team at Chapman Bros. Plumbing, Heating and Air Conditioning were fantastic. They made multiple stops by our house to answer all of our questions and to show us exactly what they would do in our home, before we even hired them. So many other companies never called me back or stopped by and I never heard from them again. Chapman was there, did an excellent job and as a result we are extremely comfortable in our old home this very, hot summer!

Diana Evaristo

I will hands down HIGHLY recommend this company to anyone! My husband called them and they came the very next day they were able to replace our boiler,much needed plumbing and new piping. Excellent customer service. We are absolutely truly grateful and happy with the service we have received from this company. Our heating works better than it has ever been! Thank you so much! Everything looks and works amazing. Very happy customers! Do not hesitate to call on them for your plumbing and heating repairs!

Andrew Epstein

After multiple visits by heating companies, it was finally Chapman Bros. that fixed an issue that had been ongoing for TWO YEARS on a brand new steam boiler. From here on out, it's Chapman Bros. for my plumbing and heating work. When you earn my business by sheer competence, you keep it forever.

Terrence Benton

Chapman Bros were very professional, cordial and responsive. The plumber Anthony was excellent. He was prompt, knowledgeable and the problem was corrected quickly and the work performed was first quality. Highly recommended.

Anne Henoch

More than one generation of my family have used Chapman Bros for at least 50 years. I’m always happy with the service, and everyone who works for the company is great. Fast service for emergencies (which in Cranford can mean flooding and related disasters) is always appreciated. I might have taken away a half-star for pricing...I’m sometimes a little surprised by how expensive a job turns out to be. But other than that, they remain my go-to service providers.

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