The service technician, Zane, did a great job. He communicates well and did a wonderful job setting up our thermostat for us. He did a top to bottom cleaning of our furnace and air conditioner. He also explained options to consider to get a yearly maintenance plan.
2 years ago I saw that there was a Friday special for the a tune-up on your finances on the website. So I called and schedule an appointment at 9am Saturday, they have 2 run on the weekend for tune-ups. Nick the HAVC service technician showed up at 9am on time and ready to work. He was very knowledgeable and had no problem letting me watch and explaining what he was doing. He cleaned and test a lot things on the furnace like the airflow all wire connections motors to make sure the unit was running correctly. Nick did a great job, I would have them come again thank you High Performance Heating and Cooling.
6/29/2023 Update: Pictures below show a new project, pool Heater. I ask If this company could hook up the gas pipe to my house and Heater. Joe M. was the service person. I was told they would check the lines and measure the gas pressure. The heater was working but has some harmonics (noise) in the manual it say check the gas pressure. I called the them back to see if they could check the gas. I paid $2000 for this service and happy to pay, but was told that they need to charge me from service visit a week from when they installed the pipe.
My rating is going down because they are not calling me back or wanting to be asked to check the gas pressure.
Update: I received a text from the office and they have scheduled appointment in a week with me.
Update: thank you Joe and the office making a visit today. The sound has been corrected and my pool heater is working just fine. I have updated my rating back to a 5 star.
Today we had the scheduled service on our furnace. The service person, Zana Aziz, was on time, very courteous and more importantly did an excellent job. He appeared thorough, explained fully what he did with the furnace and what we needed to look out for in the future. We are on a service contract with High Performance Heating and Air Conditioning, our experience with the company has been very good.
Gary, Robert & Matt were all excellent! As well, Meghan was very helpful from the office. The boiler is running great! Thanks so much for all your efforts !
My second time using High Performance- great customer service all around. Zana is an amazing Tech- friendly, professional and efficient. He went above and beyond- most impressive these days!
I had an estimate and an installation within days of each other. The guys were polite, professional, made sure to go over all the details, cleaned up and were excellent! Definitely would recommended!
Zana did a great job checking/cleaning AC. I also renewed my annual club membership. I was able to speak to Mike S the owner & Meaghan who were very cooperative & responsive to my needs. This is an excellent company! Ty High Performance!
We had a vexing problem to diagnose and repair with our tankless hot water heater. Joe was patient, thorough, and completed the job properly. Thank you.
William Edwards
The service technician, Zane, did a great job. He communicates
well and did a wonderful job setting up our thermostat for us. He did a top to bottom cleaning of our furnace and air conditioner. He also explained options to consider to get a yearly maintenance plan.
Kyle Alvut
2 years ago
I saw that there was a Friday special for the a tune-up on your finances on the website. So I called and schedule an appointment at 9am Saturday, they have 2 run on the weekend for tune-ups. Nick the HAVC service technician showed up at 9am on time and ready to work. He was very knowledgeable and had no problem letting me watch and explaining what he was doing. He cleaned and test a lot things on the furnace like the airflow all wire connections motors to make sure the unit was running correctly. Nick did a great job, I would have them come again thank you High Performance Heating and Cooling.
6/29/2023
Update: Pictures below show a new project, pool Heater. I ask If this company could hook up the gas pipe to my house and Heater. Joe M. was the service person. I was told they would check the lines and measure the gas pressure. The heater was working but has some harmonics (noise) in the manual it say check the gas pressure. I called the them back to see if they could check the gas. I paid $2000 for this service and happy to pay, but was told that they need to charge me from service visit a week from when they installed the pipe.
My rating is going down because they are not calling me back or wanting to be asked to check the gas pressure.
Update: I received a text from the office and they have scheduled appointment in a week with me.
Update: thank you Joe and the office making a visit today. The sound has been corrected and my pool heater is working just fine. I have updated my rating back to a 5 star.
Clayton Jones
Joey and Megan were both amazing from beginning to end! Fast and professional service! Highly recommend. CJ
greg sampson
Today we had the scheduled service on our furnace. The service person, Zana Aziz, was on time, very courteous and more importantly did an excellent job. He appeared thorough, explained fully what he did with the furnace and what we needed to look out for in the future.
We are on a service contract with High Performance Heating and Air Conditioning, our experience with the company has been very good.
Charles Aten
Gary, Robert & Matt were all excellent! As well, Meghan was very helpful from the office. The boiler is running great! Thanks so much for all your efforts !
mark gardner
My second time using High Performance- great customer service all around. Zana is an amazing Tech- friendly, professional and efficient. He went above and beyond- most impressive these days!
KASIE FRASSETTO
Joe came out the day I called. He was clean, professional and was able to fix the problem in no time. Always great service!
Lisa Kuhmann
I had an estimate and an installation within days of each other. The guys were polite, professional, made sure to go over all the details, cleaned up and were excellent! Definitely would recommended!
Ann Potenza
Zana did a great job checking/cleaning AC. I also renewed my annual club membership. I was able to speak to Mike S the owner & Meaghan who were very cooperative & responsive to my needs. This is an excellent company! Ty High Performance!
James Pelc
We had a vexing problem to diagnose and repair with our tankless hot water heater. Joe was patient, thorough, and completed the job properly. Thank you.