High Performance Heating and Cooling

My husband and I were so pleased being that its christmas eve and our furnace stopped working through the night we called at 7 am
In the morning and and was given a window when the tech would be there and he was . He was very kind and professional and got the Job done " we did'nt have to wait for hours or call to see when he would get there from the frist call we knew we made a great choice. Thank you for heat on this bitter bitter cold Christmas Eve ps we will use you again" Happy New Customers , Thank you

Zana Aziz went over the top with his service ,he was very helpful and informative and got the job done quickly and efficiently! He’s an asset to your company and welcome back here anytime my HVAC /furnace needs servicing

We recently moved into a house from an apartment and moved during the spring months so we were unable to test the central AC in the house at the time of inspection. When we needed, it died of course! Made a phone call to High Performance Heating and Cooling and they were fast and arrived way before they were scheduled which was awesome. We had several visits as they weren't sure if it was just refrigerant or unit, but come to find out the unit needed to be replace.

Joe Marrocco was one of the techs that assisted and explained what happened with the old unit. He was very thorough, understanding and very easy to work with. He helped with ordering a new unit and install. One of the greats in the company! So fast forward to today and we just got the new AC installed and Phil was another tech that was doing the install and he was great. Very nice and even explained everything to me, being a new homeowner i was very curious. We are very very pleased with our service and our new AC. We will be using High Performance Heating and Cooling for all our HVAC needs and will be referring to all our friends and family.

Thank you again and if you do read this in your search for a HVAC company call them, you won't be disappointed!!

I just needed routine maintenance, but they came right out the next day. Great communication - sent a text when Joe was on his way. Joe was efficient and helpful explanations of what he was doing. Highly recommend.

High performance technicians are very knowledgeable. They do not hesitate to answer you may have and go above and beyond during their service call. We would definitely recommend High Performance to our family and friends.

Joe did a great job explaining our current system and making recommendations moving forward.

Hydronics floor heating install and repair. We had 2 employees out for a quote and 2 employees out for install. Our 2009 system was failing at multiple spots. All of the employees were knowledgeable and able to communicate well regarding our complicated system. The work was well done and cleaned up. We just finished the install and have several items to have fixed. 1. A slow leak in one of the many new soldered joints. 2. A question about the level and type of antifreeze in our system 3. Finding out about the paperwork for an RG&E rebate. I imagine all the items will be addressed in the near future. The service was prompt and easy to schedule. They were not able to give me any break down of the service though. Both the quote and the invoice only has one amount for the entire job. I think the service was over priced. I looked up the cost online of most the parts used and was not able to get near the $9K job. Given the complexity of our system and previous unsatisfactory service from another major vendor I decided to pay the price.

The service man - Joe M was great! Also, I really appreciate the lady who answered my calls with a lot of kindness and patience. I didn't feel that Iast summer when I used High Performance service for the first time (probably, I was in panic), but now I feel your service is great! I will recommend, when I need to, your service to others that I know. Thank you!

Thank you Rob for his patience, professional courtesy, wearing the shoe bags and using his android to communicate with me as I am Deaf. He had to stay until I get the full information and got his feedback about water tankless programs
Thanks,

Very quick service. Priced the same as nearby companies, but with a better warranty. Would happily recommend.