Very smooth and nice transaction! Would definitely recommend! Was provided several different options with prices. Very knowledgeable and every step was explained to me. No complaints at all!
My Water Heater, broke over the weekend and this company was on it. I call them, the service guys was on another call, but as soon as he finish I got a text and called to give me the time he would be, the guy came in and was very professional, and gave the breakdown to the problem, gave me options . He was patient and seem to care about what was going on. “COMMUNICATION “ was a big for me, and gave easy and calming over the situation. I will HIGHLY RECOMMEND THEM!!!!
AUGUST 2022 I HAD 9 GALLONS OF WATER IN MY FLOOR VENT because they didn't blow out the outside drain pipe. Pipe was not blown out. I was paying for many years 17.00 monthly for them to service my cooling and air. It cost me a new kitchen floor. No compensation. I canceled My contract and now with the company I called to fix it.
BEWARE CROOKS, please read and do not use them... This company was called by my elder parents to give them an estimate for their 11 year old Trane unit that had stopped working within the last 3 weeks. Happy Home looked at the unit, advised that they needed to replace the gas valve, capacitor, inducer assembly, hard start kit and outdoor fan, that was bad and a $4000 fix. They tried to upsell my parents a unit and kept referring to the unit as having a great warranty of 10yrs (Which they all do, even the cheap once). They priced them a top of the line unit but were trying to sell them the base model unit for $14,000 yes $14000. 1400 sq ft rancher home, simple remove replace a 2 ton dual fuel unit. No duct work no nothing else. I tried talking with the service/ sale guy John Ross who gave me the same story and talked in circles. When confronted on pricing and when I told him I had 2 other companies price it between $6 to $8000, He had nothing else to say. I asked how he could try and take advantage of an elderly couple like my parents. Shame on them. And they STILL charged my parents an $80 service fee for advising them the wrong information just to try and scare them to get an upsale. End of Story, New Tech come out who replaced the capacitor $24 part and total Bill $100 for his time of 20 minutes. Remember it was an estimate of $4000 to fix...We will be replacing the unit in the near future but with a different company. BEWARE
This company was on top of things. I didn't have to wait long for an appointment. The tech, Josh was kind and intelligent. He figured out what was wrong with the ac unit and fixed it.
The person (Corey) that came out was totally respectful, completely knowledgeable of the system he worked on, showed me what was wrong and what he replaced or fixed, and what else needs to be done after obtaining the parts. I can't say enough on how great everything went with this appointment.
The persons (Adam) that came out was very professional. Completed job in timely fashion. Nothing but praises for work ethic and professionalism.
Estimate and hot water heater installation. Trevor was our #ztechnician a very likeable professional guy on time and responsive to our questions and inquiries regarding the install. We felt immediately comfortable with him and felt confident that he knew what he was doing and his work was indicative to that fact. Price of install was about as expected for a 1 tank install to the tune of $3,000 which included an HVAC yearly maint pckg 😬. So far the system appears to be working well.🙂
Stephanie Wiliams
Very smooth and nice transaction! Would definitely recommend! Was provided several different options with prices. Very knowledgeable and every step was explained to me. No complaints at all!
Cynthia Kornegay
My Water Heater, broke over the weekend and this company was on it. I call them, the service guys was on another call, but as soon as he finish I got a text and called to give me the time he would be, the guy came in and was very professional, and gave the breakdown to the problem, gave me options . He was patient and seem to care about what was going on. “COMMUNICATION “ was a big for me, and gave easy and calming over the situation. I will HIGHLY RECOMMEND THEM!!!!
Priscilla Garner Atwater
AUGUST 2022 I HAD 9 GALLONS OF WATER IN MY FLOOR VENT because they didn't blow out the outside drain pipe. Pipe was not blown out. I was paying for many years 17.00 monthly for them to service my cooling and air. It cost me a new kitchen floor. No compensation. I canceled My contract and now with the company I called to fix it.
Chad Tate
HVAC tech was extremely courteous, friendly, and very thorough. Found the problem, and made sure it got fixed correctly. Very happy with the service.
Clint Williams
BEWARE CROOKS, please read and do not use them...
This company was called by my elder parents to give them an estimate for their 11 year old Trane unit that had stopped working within the last 3 weeks. Happy Home looked at the unit, advised that they needed to replace the gas valve, capacitor, inducer assembly, hard start kit and outdoor fan, that was bad and a $4000 fix. They tried to upsell my parents a unit and kept referring to the unit as having a great warranty of 10yrs (Which they all do, even the cheap once). They priced them a top of the line unit but were trying to sell them the base model unit for $14,000 yes $14000. 1400 sq ft rancher home, simple remove replace a 2 ton dual fuel unit. No duct work no nothing else. I tried talking with the service/ sale guy John Ross who gave me the same story and talked in circles. When confronted on pricing and when I told him I had 2 other companies price it between $6 to $8000, He had nothing else to say. I asked how he could try and take advantage of an elderly couple like my parents. Shame on them. And they STILL charged my parents an $80 service fee for advising them the wrong information just to try and scare them to get an upsale.
End of Story, New Tech come out who replaced the capacitor $24 part and total Bill $100 for his time of 20 minutes. Remember it was an estimate of $4000 to fix...We will be replacing the unit in the near future but with a different company.
BEWARE
Ag W
This company was on top of things. I didn't have to wait long for an appointment. The tech, Josh was kind and intelligent. He figured out what was wrong with the ac unit and fixed it.
Anita Cox Cobbs
The person (Corey) that came out was totally respectful, completely knowledgeable of the system he worked on, showed me what was wrong and what he replaced or fixed, and what else needs to be done after obtaining the parts. I can't say enough on how great everything went with this appointment.
The persons (Adam) that came out was very professional. Completed job in timely fashion. Nothing but praises for work ethic and professionalism.
Renee Wiggins
Estimate and hot water heater installation. Trevor was our #ztechnician a very likeable professional guy on time and responsive to our questions and inquiries regarding the install. We felt immediately comfortable with him and felt confident that he knew what he was doing and his work was indicative to that fact. Price of install was about as expected for a 1 tank install to the tune of $3,000 which included an HVAC yearly maint pckg 😬. So far the system appears to be working well.🙂
Melissa Allen
Corey Woodward came to do spring HVAC maintenance and did his usual extremely thorough job. Always a pleasure to have him here. Philip & Melissa Allen
Chris Hendricks
Service was very professional and performed quickly. They were quick to respond and able to get me a same day appointment.