American Air Heating Cooling Electric & Plumbing

Not good. Maybe this review is a build up of all the poor services I’ve had this year, but this one is the last I can handle. Paid over 400$ in arrears for winter/summer clean and maintenance and had to call them to schedule in the summer. The person came out, left a mess, did a job I could’ve done for free, and departed. It’s time consumers stop allowing poor quality when we are also dealing with inflation. That’s mulch and mud in my air conditioner from him “cleaning” the unit

Great experience with American Air, Joel, the technician showed up when he said he would. Very courteous and knowledgeable young man. Went to work right away and was kind enough to explain what he was doing. Cleaned and serviced my AC, and gave it a clean bill of health. Very satisfied with American Air and will be calling in the future when I need service again.
Thanks so much.

They are always accommodating when you call. Joel was very knowledgeable and courteous. He's a good worker and very nice he put a new motor and and other things on our air conditioner that is 22 years old. He did a very good job I will ask for him next time.

James came to help with our routine preventative maintenance. He was very professional, polite, and informative, helping identify issues with our system. He was extremely knowledgeable, and educated us on the equipment and the solutions available. We greatly appreciated his good work. James is the reason we will work with American Air again the future!

James was awesome! Very professional and very honest. Diagnosed the cooling system issues and now everything is working nicely!

Technician Joel phoned prior to arrival giving me an estimate which is appreciated. Arrived as scheduled. Perform the needed maintenance on said unit. Advise that there was a part that needed to be replaced. Provided me with the information and options available discussed in length. Agreed upon service returned with said part and replaced. Technician Joel was respectful of the property wore footies inside the home due to the weather. American heating and air is one of the best companies in Columbus and is highly recommended. Their customer service their technicians and prices are outstanding.

I will definitely use this company again. I received same day needed service! The technician Joel was great. He arrived in the scheduled time. Once he assessed the situation he was able to quickly resolve the problem and suggest future maintenance. Thank You!!

Technician called to say he was on the way within the promised time window. He knew what he was doing and made the necessary repairs in short order. He was efficient and professional. I was pleased with the result and will choose American Air in the future.

There isn't a more overpriced option in the general area, they treat their employees like dirt, and are extremely litigious if you want to continue working in the field once you've worn out from their inter office politics and toxic work environment. Use a fan a space heater or a better company. I wouldn't call them for anything and Id sure has heck never work for such a toxic company. Save your time your money and your energy for a company that values you and their employees. You'll have a better experience. Whatever you do, do not work here, they will do anything they can to make your life hell once you leave. They've gone so far as to call a coworkers new employer trying to have him fired once he left their goat rodeo. DO NOT WORK HERE. DO NOT PATRONIZE THEM. Do better. To much time on their hands, clearly

They installed the HVAC in new home. Had them out for two minor adjustments. Both times on time, polite, accommodating .