I had a tech at my house this afternoon who checked my HVAC which made extra noise and would not work when turned on cooling .He spent one hour and could not figure out what the issue was and worked away with diagnostic fee of $189. I felt that I just wasted my money and my time with someone who could not tell what the issue was and informed me to contact the actual company who installed my unit 13 years ago who will be able to tell me what the issue could be ?
Worked with Cathy on a heating and cooling quote. She was sincere and incredibly knowledgeable about my options. They're competitively priced with great innovative options through Daikin.
Westin's crew did a very clean install of our new mini-split, even with a difficult interior run. I've used them previously on a geothermal installation, and they're always thorough.
My husband and I were so pleased with our entire experience working with this company! We had both A/C and Furnace units installed right before our family came over for Thanksgiving. From our awesome no-pressure salesperson (Cathy), the ease and quickness of scheduling, our amazing installers, the follow up texts to make sure we were satisfied, etc. we were blown away by the professionalism of Westin Air. There are lots of choices when choosing an HVAC company but I would save yourself the time and contact Westin Air first! You will not be disappointed!
Cathy is responsive and informative providing quotes, details and great pricing. The install team is personable, hard-working, professional and great guys. Highly recommend! This is the 2nd house I have replaced my complete HVAC and they beat every quote with higher quality materials and products. Don't trust anyone else! This is definitely the company to use for repairs and new purchases.
Super happy with these guys! Helped us out when we were struggling to find a geothermal tech. Full coil replacement on a Water Furnace Envision. Techs were well trained and friendly. Hopefully won't have to call again anytime soon, but when we need AC work done, they will be who we call.
Seth diagnosed and fixed a problem with my geothermal system that 2 other companies were unable to do. All done in less than 30 minutes, with no costs besides the initial diagnostic fee. Very fast, efficient, and professional. I will definitely use Westin Air again, thanks to the service Seth. Thanks again Seth!
Great technicians! Scheduled me for the following day after call. They arrived on time and the technicians were very professional. The price for repairs were fair and reasonable. They fixed the problems on the initial visit. This is after 3 other companies came out and never fixed the issue.
This place is great. They scheduled me in because my AC unit wasn't working at all and the house was an oven, but it wasn't until the next day. I was starting to get frustrated from the electricians that I thought had caused it as they just did major electrical work the day prior, so I called Westin back up to see if they could get to me today. They called me back after moving the schedule around and got me in! Electricians came out unexpectedly after telling them I wasn't happy and got it running again before Westin's tech arrived. When he did, I told him that we had already got it and the tech said he'd have to charge me for the drive but called the main office first. Came back saying I didn't have to pay anything at all despite coming out and I think that is amazing customer service. I was fine with paying as it was time spent getting to my place, but they took care of me and went beyond all my expectations. Definitely using them in the future for HVAC issues.
My wife and I decided to add a split unit system to our home. After a lot of research, we decided on the mitsubishi split system. Westin Air is a diamond dealer which adds years to your system warranty so we reached out to them and one other diamond dealer. The difference maker was Westin Air had an additional warranty on their labor. From the beginning, we were able to reach the rep who answered any question we had. The crew that installed the system was great too. The laid out drop clothes to protect our floors and answered my questions about placement for our needs. After installation, they walked me through all the basic functions for the system. Would recommend this company to others.
Bob Patel
I had a tech at my house this afternoon who checked my HVAC which made extra noise and would not work when turned on cooling .He spent one hour and could not figure out what the issue was and worked away with diagnostic fee of $189.
I felt that I just wasted my money and my time with someone who could not tell what the issue was and informed me to contact the actual company who installed my unit 13 years ago who will be able to tell me what the issue could be ?
Andrew Beard
Worked with Cathy on a heating and cooling quote. She was sincere and incredibly knowledgeable about my options. They're competitively priced with great innovative options through Daikin.
Kurt Dieringer
Westin's crew did a very clean install of our new mini-split, even with a difficult interior run. I've used them previously on a geothermal installation, and they're always thorough.
Amy Buchan Kavelaras
My husband and I were so pleased with our entire experience working with this company! We had both A/C and Furnace units installed right before our family came over for Thanksgiving. From our awesome no-pressure salesperson (Cathy), the ease and quickness of scheduling, our amazing installers, the follow up texts to make sure we were satisfied, etc. we were blown away by the professionalism of Westin Air. There are lots of choices when choosing an HVAC company but I would save yourself the time and contact Westin Air first! You will not be disappointed!
Richelle Kreber
Cathy is responsive and informative providing quotes, details and great pricing. The install team is personable, hard-working, professional and great guys. Highly recommend! This is the 2nd house I have replaced my complete HVAC and they beat every quote with higher quality materials and products. Don't trust anyone else! This is definitely the company to use for repairs and new purchases.
Jason Mrugacz
Super happy with these guys! Helped us out when we were struggling to find a geothermal tech. Full coil replacement on a Water Furnace Envision. Techs were well trained and friendly. Hopefully won't have to call again anytime soon, but when we need AC work done, they will be who we call.
Jim Starr
Seth diagnosed and fixed a problem with my geothermal system that 2 other companies were unable to do. All done in less than 30 minutes, with no costs besides the initial diagnostic fee. Very fast, efficient, and professional. I will definitely use Westin Air again, thanks to the service Seth. Thanks again Seth!
Jordan Crowson
Great technicians! Scheduled me for the following day after call. They arrived on time and the technicians were very professional. The price for repairs were fair and reasonable. They fixed the problems on the initial visit. This is after 3 other companies came out and never fixed the issue.
Matthew Ritter
This place is great. They scheduled me in because my AC unit wasn't working at all and the house was an oven, but it wasn't until the next day. I was starting to get frustrated from the electricians that I thought had caused it as they just did major electrical work the day prior, so I called Westin back up to see if they could get to me today. They called me back after moving the schedule around and got me in! Electricians came out unexpectedly after telling them I wasn't happy and got it running again before Westin's tech arrived. When he did, I told him that we had already got it and the tech said he'd have to charge me for the drive but called the main office first. Came back saying I didn't have to pay anything at all despite coming out and I think that is amazing customer service. I was fine with paying as it was time spent getting to my place, but they took care of me and went beyond all my expectations. Definitely using them in the future for HVAC issues.
Tyler Harris
My wife and I decided to add a split unit system to our home. After a lot of research, we decided on the mitsubishi split system. Westin Air is a diamond dealer which adds years to your system warranty so we reached out to them and one other diamond dealer. The difference maker was Westin Air had an additional warranty on their labor. From the beginning, we were able to reach the rep who answered any question we had. The crew that installed the system was great too. The laid out drop clothes to protect our floors and answered my questions about placement for our needs. After installation, they walked me through all the basic functions for the system. Would recommend this company to others.