Stahl Plumbing, Heating & Air Conditioning, Inc.

On one of the coldest nights of the year, my furnace went out. The blower motor was making a weird noise and then shutting down. I called Stahl after normal business hours and left a message with their answering service. Got a call back about 30-minutes later. The woman on the phone was very up front about their after-hours labor rate and offered me the option to wait until normal business hours, but said that if it was an emergency she could have someone out "within a couple of hours". Since overnight temps were going to hit single digits, I decided it would be best to take care of the problem right away.

About an hour later, the tech called to let me know that he was on his way. He was very friendly and personable, and clearly explained everything that he was doing with the furnace. He had the needed part on his truck and was able to get everything fixed in under an hour. For an after-hours, last-minute appointment I thought the total cost was very reasonable.

The plumber came to level out the bathroom floor for the toilet in my home and did not turn off the water before he started cutting into the floor. He cut into the water pipe and flooded the ceiling and had to fix the water pipes in the floor. The company charged me for the entire time he was there even though I told them what happened. The lady at Stahl told me that the plumber did not report any problems. I said of course he is not going to tell you he flooded my ceiling by cutting the pipes by mistake. charged me $1200 for a $600 job.

I had Stahl plumb in a shower in our remodeled master bath. I asked for copper but they insisted that Pex would be a better option. Of course a year later the connection sprung a leak behind the shower wall and they refuse to warranty any of their work. They also did not glue down the sub floor like I requested and the tile floor cracked. They are one of the quickest responding plumbers to look at and schedules jobs...too bad they have no pride in their craftsmanship and their installation is lazy at best.

We had a pipe issue right before a snowstorm and only Stahl had a plumber able to make it to us. In only 45 minutes, our drainage problem was fixed and we could dry out our house. John Duffy was our plumber and he explained the problem, took care of it quickly, and was very polite. We would highly recommend them for emergency plumbing.

Have had continuous issues with them not fixing the entire problem but rather just putting bandaids on it and charging you with a fill visit. Guy came in to work on the triple sink in my kitchen, was here for 5 mins and left saying everything was done and fixed. Nothing was fixed. Have had multiple visits to fix issues on my sinks that never get resolved. Maybe their hvac is better but if you need plumbing work done, beware.

the Plumbing work is done quickly and efficiently and they are respectful throughout. The issue is with the heating and air department. I have a commercial building and needed the AC fixed. We decided to use a Nest system, which l was told later by another heating and air company, is not meant for a commercial space and can't be installed. Stahl however did not tell me this and tried installing it for an hour, even trying to add additional and unnecessary wiring, and drilled a hole through the wall to try and make it work. The Stahl employee then said there was something wrong with the face of the thermostat, and once we order a new one, we would be good to go. My husband suggested to him before he left that he try re-installing the old thermostat, which he spent an additional hour doing and couldn't get that to work either, meaning if we had listened to him with his first suggestion, we would have wasted $200 buying a new thermostat. He then said he didn't know what the problem was, and maybe we should have a electrician look at it. He still charged us $200 for 2 hours of tinkering around with no definite resolution at the end. I then hired a guy from Torbich heating & air, who knew exactly what needed to be done, gave me an exact set of instructions on how to go about it, and it was done in 2 days. The gentleman from Torbich also said that Stahl should never have added the extra wiring, because he had to fix their mistake in order for the air to kick on, which was an additional cost for me and more of his time taken up as well. Although this was all brought up to Stahl's heating and air department, they refused to give a full refund for their mistakes, the waste of my time or their shortness on the phone with us. Sadly, because of the experience with the AC, I will not use Stahl again.

We just had a routine maintenance check on our heater yesterday. The tech was on time, fast, and very friendly. We will definitely be using Stahl Plumbing in the future for any heating / plumbing needs. Thanks again!

It took three attempts over three days for this company to install my water heater correctly. In the meantime they broke my drain pain, dripped solder onto my carpet, broke a floorboard, and left their trash in my parking lot, only to charge $900 over their original quote.

Prompt service, and fair price. Very happy with the services we got done with Stahl Plumbing.

We have been using this company for several years. We have had the same problems of heater which is not starting to ignite for 3 years in a row. We had to call them 6-7 times and 2 times last week. We changed the parts, cleaned...etc. They still could not find the problems and heater worked only for a few days. This morning I called them again and asked them why we still have the same problems for a few years. And the lady started to raise her voice and angry. Apology first!! and dont be angry!! This is the end of the business with them.