Stahl Plumbing, Heating & Air Conditioning, Inc.

Mike Urbanek did a great job fixing our air conditioner

We called Stahl Plumbing in McDonald to repair two problem faucets. When a woman showed up from Stahl, I was surprised but sort of pleased . . . that was a big mistake. The bathroom vanity faucet was leaking around the stem. The kitchen faucet was difficult to turn off. After much fiddling around and multiple trips to her truck, she told us should couldn't fix either problem because she couldn't dismantle either faucet. Of course, she still charged us for the time spent at our house, which was over $100. I thought if you hired someone for a job, you paid for the "work" completed not the inability to do the job. Don't call Stahl unless you have money to throw away.

Jamie and Shane unclogged the downspout that was completely non functional. Excellent service and great attitude.

Service: Replace washing machine outlet valve

- At the door, I kindly asked if he can wear shoe covers (either his or those that I provided). He refused and said he already swiped them off to car mat.
- While I am on mask (which by itself tells I care about it), I asked if he can wear a mask but he didn't even bother to respond.
- After 10-15 minutes, he asked if there is a bathroom in that floor. I thought he was gonna check something inside. He just got in and peed standing up (telling from the sound of it), not sure even if he washed his hands afterwards.
- It took one hour to replace a valve and he charged me $85 for just for the part that is commonly available at $35 online and nearby. 1-hour labor rate of $110 is normal I guess.

I was planning to have them done a couple more plumbing jobs but changed my mind. Never again with Stahl!

Customer service needs improvement. Called for a quote on a pipe that burst and the operator said it would cost $120 per hour plus materials etc. She was very short and matter of fact as if this was standard. She pontificated when I asked additional questions. Listen, People are already stressed when they have to call a plumber. It would be nice if your customer service didn’t make things worse.

Efficient , professional, polite. Cory and assistant were great!

Rico came to unclog my toilet. Fast and efficient service.

We called Stahl Plumbing, Heating and Cooling for a backed up floor drain. They returned our call very quickly, and came immediately. The workers were professional and friendly. They also worked efficiently and quickly unclogged and fixed what needed to be fixed. Overall, I was very satisfied with their level of service, and I will be using their services in the future!

Cory came out - same day as our request - and immediately fixed our issue. He was kind, professional, and wore a mask (we are very Covid-safe and have an infant) the entire time. He even fixed a secondary issue and told us how to prevent / fix it in the future. I recommend them highly and will use them again.

Was used by my contractor for a business project. According to him they were never responding or available. Had to wait for them a lot and so it delayed things. Found a leak last week. Took them a week to show up. The guy did not turn the water off before looking at pipe. The water starting pouring in my commercial kitchen. I would not recommend at all.