Vernon The Heating & Cooling Specialist

Good people. Always thorough in their tune-ups and don’t overly push their recommendations on you.

I have been using Vernon for several years to service my HVAC system and will continue doing so. They are flexible in scheduling and provide good value. The most recent inspector also answered my question on how I could order humidifier filters to save money, since filters are an extra part not included in twice-yearly service.

Excellent service, professional, timely . Did not try to pressure me into extra work.

Anytime I have a need for HVAC service or repair, I will always call Vernon. They are always kind, courteous, respectful, professional, and knowledgeable. The service is always on time and the problem is always solved. They are very focused on great customer service and it shows in every aspect of my interaction with Vernon, from the initial phone call to set up an appointment, all the way through the service call. I highly recommend Vernon!

Mike was great! He diagnosed my Compressor (AC) problem within minutes and had it fixed in less than an hour. But he tested the new part's performance thoroughly before he closed it back up.
When I asked him about replacement units he took time to look at the entire system and suggest several solutions that would work with a price range that was competitive. I really enjoyed speaking with him and plan to use Vernon again in the future.

The service tech, John B, did a great job of walking me through exactly what was wrong with my heater, and what the options/implications were for next steps. I ended up deciding to replace the unit, and the installers, Mike C and Brian S, were out the next morning. They were quick, courteous, and thorough. Everything works great.

I've been using Vernon for a few years now, and I highly recommend them.

John Beardsley from Vernon attended to our spring tune-up. He was professional, courteous, and clearly communicated the condition of our A/C system, along with our options for possible replacement. We've been contract customers with Vernon for several years, and while all our encounters with Vernon's techs have been positive, John ranks at the top of Vernon technicians.

Our experience with Vernon over the past dozen years has been exceptional - our field tech, John Beardsley, has been terrific: responsive, effective, and considerate. When we recently experienced issues with our system, John investigated the problem, sharing photos of our HVAC unit and information from manuals to help me understand what the problems, the options, and the advantages and disadvantages of each choice. He is professional and personable, giving me the confidence needed to make the appropriate decision on major repairs and replacement issues. Thank you John, your help has been invaluable!

Not from the area so finding reputable companies is always a challenge. They went above and beyond to make sure I was satisfied. I would recommend Vernon to anyone needing heating an cooling services.

A few years ago, we had to sell my father's house. We needed to have his AC unit serviced before putting the house on the market. Several of his neighbors recommended Vernon as a reliable and well established option. Vernon came out to his home and had the unit running in top shape. The neighborhood recommendation carried a lot of weight with me, so 2 years ago when I was selling my own home, I called Vernon again. My AC unit was not working properly. I thought I would need to replace the entire unit, but the technician saw that one of the parts had corroded. He replaced the part that same day and saved me a lot of money!
Most recently, with below freezing temperatures in the area, both my thermostats went blank. The temperature in the house was dropping quickly, so of course I called Vernon right away.They sent a technician to my home within an hour and he quickly diagnosed that the motor in the furnace was defective. The technician was helpful in explaining the problem to someone who doesn't speak HVAC. He was very efficient and was able to replace the motor quickly. Since my house is only 2 years old, he told me the part would be covered under warranty. I really appreciated that type of excellent service. I would highly recommend Vernon without reservation.