SoCal Airflow Pros

Aubrey was very informative. He was on time and took time to explain. He was professional and definitely knew his job. Thank you!!!

Always professional and friendly, this team knows their stuff. They show up on time, they work quickly and efficiently, and they always clean up after themselves. Every time I interact with SoCal Air Flow Pros I have a great experience. And I love seeing the before and after pictures of the maintenance.

Kevin was a very knowledgeable and helpful technician who was on time and did his work with professionalism. Super helpful and super friendly! Thank you!

Very professional and friendly. Always on time. Get a text when they are on their way and can track their location and arrival time. Three years ago they installed a new air conditioner and heater. High quality equipment for a fair price. Were honest and did not try to up-sell. Have had them back for regular maintenance and received the same on time, friendly and honest service. Highly recommend.

SoCal Airflow Pros came out the same day I called for a quote. I was originally told by another company that I would need to re-configure the crawl space in my home. SoCal Airflow Pros included that in their original quote. They are the top distributor of Carrier air conditioning and furnace systems.

The day of install, the installers were 20 minutes early. The lead installer climbed into the attic to assess the situation. He came out of the attic and told me the reconfiguration of the crawl space would be time consuming and he didn't want to disturb anything structural. Instead, he and his partner disassembled the furnace and took it piece by piece up into the attic, then put it back together.

The level of customer service went above and beyond my expectations. Not only did the installer save me $1500 (no crawl space change), they completed the install in one day.

This small, veteran owned company provides exceptional customer service and presents you with all of the available options and pricing.

A local and veteran owned company made my decision to choose them. I am a heart patient, and when our AC died, I called the office and was greeted very professionally by the office gal. They were at my house in about 2 hours. Johnny diagnosed, explained everything in detail, and was super courteous. He did the band aid and Tyler, also very knowledgeable and courteous, came on a Saturday and sold us new equipment. They are the best!! They both thanked me for my service even!

*****UPDATE*****

As promised in my earlier review here is my update as I am enjoying my new air conditioning.

The ongoing theme of professional, personable and caring is maintained throughout my experience with everyone I encountered throughout this project. Jack, who designed my new system and both Terrance and Andrew who completed the installation adhered to these qualities.

I have to give a big shout out to Terrance and Andrew, the amount of work, detailed installation and communications were exceptional. They worked diligently to assure not only quality work, but were flexible and accommodating with our households special needs including our 2 dogs and cat.

As this was a substantial purchase and decision, we are completely satisfied with choosing SoCal AirflowPros.

*****END OF UPDATE*****

I am here to review the first two steps for what looks like will be a 4 step process.

First step was contacting SoCal AirflowPros to get a diagnosis of why my AC stopped working. I left a message on their customer service line and was contacted by Raul. He was professional, personable and caring. He understood my needs and set me up a technician appointment very quickly. As I left the message late Friday night, he contacted me Saturday and the appointment was set for Monday.

Monday, and Aubrey calls to tell me he is on his way, an hour earlier than I expected, wonderful start! Now let's just say that Aubrey checked EVERYTHING. At every inspection point he stopped and explained what he found with both pictures and a hand drawn diagram. This made everything so much easier to understand. Again, professional, personable and caring! I think you can see a trend for their staffing requirements. As it was determined I need a new system, a design technician will be meeting with me tomorrow.

I will update my review as the process continues to design, installation and ongoing maintenance. I feel confident that I will continue to be impressed by this company and its dedication to excellence.

AC and Heater annual inspection. They were very thorough and a good value. Will have them out to check my system annually.

Aubrey came in for diagnostics and repair. Very professional and explains things in a way that we can understand.

I called SoCal Airflow Pros for A/C system maintenance. When scheduling my appointment I spoke with Brianna in the office.
She was attentive, professional, engaging and a delight to speak with. The technician who serviced my A/C unit was Marino Rossi. He was beyond exceptional. He took time explaining what he was doing, gave me recommendations on how to keep my A/C running property and didn't try to upsell me. Marino was exceptionally professional and a true pro. I also like the fact that SoCal Airflow Pros is veteran owned. Great to support this company!