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    Olson Plumbing & Heating Co Reviews - 100

    4
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Anne Roush Wilson

    Absolutely recommend them! Ron was awesome! Unlike other companies, he called and showed up well within the window, he was quick to solve our issue, explain what happened, and the cost was extremely reasonable! I highly highly recommend Olson!!

    Storm Bringer

    very unhappy with this contractor. We had an issue that under a home warranty. The contractor completed the work and then told my wife the work was not covered. My wife felt very threatened by this man demanding money so she gave him our credit card. When I heard of this I contacted management. I was credited back and told that they would get the money from the warranty place. A week later my wife received a call saying the warranty place never paid. So I called and paid the bill. Then the Warranty place calls me and tell me I owe them because Olson charged the warranty card and had already received their money. They have been paid twice for the work and have told the warranty company I authorized the charges. This is just Horrible to take advantage of people. I will never recommend olson plumbing they have zero integrity.

    Joyce Schooler

    Outstanding service, very professional from start to finish. They worked with me on correcting problems. Had to replace plumbing throughout house so it was a big job. They kept mess to a minimum and cleaned up after themselves. Punctual and friendly. We are totally happy with Olson Plumbing

    Kaitlyn Butts

    Our house got hit by lightning and our AC stopped working. We called Olsen as they were the ones who instilled/permitted the unit when we bought the house. The technician was a cool guy, but he charged us for 6.5 hours of labor when he was at the house a total of MAYBE 4 hours. Olsen charges from the time of dispatch, so it includes drive time. Additionally, when we went to turn the unit on (3 days later) it kicked on for about 10 seconds then lost power completely. We called the after hours number to ask if someone would come out as it was working. We were told that even though we just spent a lot of money to get our ac working, they couldn't guarantee there wouldn't be a charge as, "it may not be related to what was fixed." Once my AC is working again, I will NEVER be using Olsen again.

    KELLY WIGLEY

    Our air conditioner stopped working properly on a Saturday night at 9pm. I looked through the telephone book for Air Conditioning companies that offered emergency services. Olson caught my eye because they have been around for over 100 yrs. I called and within a half hour Lowell showed up to our house and within the next half hour, had it fixed and running. Lowell was our hero that night and i will continue to use Olson for my regular check ups for Heating and Air as well as any issues i have with either unit. THANK YOU OLSON and Lowell for being there for us!!

    Kelli Salmon

    We had an inspector come look at my water heater. He told me there wasn't a gas valve (turns out there was). It took 6 weeks of phone calls and emails to have someone come replace said gas valve. That was scheduled for 9am... They didn't show up, instead they sent someone out here 5 hours later who said gas valve is fine but your vents aren't big enough and a pipe is 1in too long (he also had to mention that a customer is now without heat because he was pulled from a job to come to mine). Apparently its my fault that they can't meet the schedule they make. I said I'll just remove the door to fix said vent problem just cut the 1in pipe... 2 months to get them to take 5 minutes to cut 1in from a pipe, 170 dollars and finally ready for the city to inspect a damn water heater.

    glenda robertson

    Can't give Steve a higher recommendation, he was very professional in the installation of a new faucet, garbage disposal and repairing two new sink stoppers. Again kudos to Steve.

    Daniel Cohen

    Joshua Thomas arrived with an apprentice to fix boiler that was squeaking. Found that it was just a setting. Olson had just been out 1 month prior for annual cleaning. So, Joshua did not charge for this repair.

    Maddi Dozier

    Great service and friendly employees! Highly recommend

    Danielle Lisle

    I would highly recommend! We had an emergency plumbing issue and they called out another plumber because one plumber was already out on another job. I can't tell you how much we appreciated their professionalism, punctuality and reasonable pricing!

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