This company has horrible customer service, refused to properly explain manufacturer procedures and doesn't respect their customers. Would never recommend their services, also hires technicians that are on drugs. Smh
i can only recommend that if you need an ac unit or service do your homework. I in fact used the a/c guy for a job at my house. it all works, not completely correct, ..........so do your homework
STAY AWAY! THEY DO NOT KNOW WHAT THEY ARE DOING. THEY DO NOT EVEN HAVE LICENSED PERSONNEL. THEY CAME OVER TO CHECK MY BAD UNIT BUT THEY WERE CHECKING A UNIT THAT WASN'T BEING USED BY ANYONE IN THE BUSINESS PLAZA. SO THEY ENDED UP SAYING THERE WAS NO POWER IN MY A/C AND THAT WAS THE REASON WHY IT WAS NOT WORKING. WHAT A STUPID MIND, THE A/C WAS RUNNING BUT BLOWING COLD AIR. HOW COULD AN A/C RUN IF IT HAD NO POWER. THEN THEY APOLOGIZED AND TRIED TO SELL ME A BRAND NEW UNIT SINCE THEY DIDN'T KNOW WHAT THE PROBLEM WAS. THEY SAID THEY COULD FIX IT FOR FROM $1500 TO $2500 SO THEY TOLD ME THAT I WAS BETTER OFF BUYING A NEW ONE. READ THIS PART. AFTER ALL, I CALLED ANOTHER COMPANY AND THEY TOLD ME THAT THE A/C THAT A/C GUY CHECKED HAD NO PROBLEM AT ALL. IT WAS THE OTHER A/C UNIT THAT HAD THE PROBLEM WHICH COULD BE FIXED FOR $400 (WITHOUT NEGOTIATION). I GOT IT FIXED. SO GUYS PLEASE STAY AWAY AND FIND SOMEONE ELSE. IT'S NOT JUST A BAD EXPERIENCE THAT I HAD. ITS JUST SO OBVIOUS THE A/C GUY INC DOES NOT KNOW AND DOESN’T HAVE LICENSED PERSONNEL FOR ELECTRIC.
Michael Berardi
Technician Demetrius was first rate. Company as a whole was caring and responsive. Highly recommend.
wil august
This company has horrible customer service, refused to properly explain manufacturer procedures and doesn't respect their customers. Would never recommend their services, also hires technicians that are on drugs. Smh
Don Bolton
I needed help after my A/C broke post hurricane. They came out right away and replaced my fan motor. Now my unit is running great.
Alynn Dolan
My A/C was fixed within 24 hours of my initial service call. The company was prompt and professional. I could not be happier with my service.
Barbara McClain
The always reliable A/C Guy!! I've been a customer for over 15 years and would recommend them to anyone!
Caridad Bherrera
The A/c guys, came out and got the job done. Great experience from demetrius he awesome. Very knowledgeable. Thanks
Michael Mastello
i can only recommend that if you need an ac unit or service do your homework. I in fact used the a/c guy for a job at my house. it all works, not completely correct, ..........so do your homework
Maria Olarte
The AC Guy's were really professional. They were fast and I'm really happy with their work.
John Butler
STAY AWAY! THEY DO NOT KNOW WHAT THEY ARE DOING. THEY DO NOT EVEN HAVE LICENSED PERSONNEL. THEY CAME OVER TO CHECK MY BAD UNIT BUT THEY WERE CHECKING A UNIT THAT WASN'T BEING USED BY ANYONE IN THE BUSINESS PLAZA. SO THEY ENDED UP SAYING THERE WAS NO POWER IN MY A/C AND THAT WAS THE REASON WHY IT WAS NOT WORKING. WHAT A STUPID MIND, THE A/C WAS RUNNING BUT BLOWING COLD AIR. HOW COULD AN A/C RUN IF IT HAD NO POWER. THEN THEY APOLOGIZED AND TRIED TO SELL ME A BRAND NEW UNIT SINCE THEY DIDN'T KNOW WHAT THE PROBLEM WAS. THEY SAID THEY COULD FIX IT FOR FROM $1500 TO $2500 SO THEY TOLD ME THAT I WAS BETTER OFF BUYING A NEW ONE.
READ THIS PART. AFTER ALL, I CALLED ANOTHER COMPANY AND THEY TOLD ME THAT THE A/C THAT A/C GUY CHECKED HAD NO PROBLEM AT ALL. IT WAS THE OTHER A/C UNIT THAT HAD THE PROBLEM WHICH COULD BE FIXED FOR $400 (WITHOUT NEGOTIATION). I GOT IT FIXED.
SO GUYS PLEASE STAY AWAY AND FIND SOMEONE ELSE. IT'S NOT JUST A BAD EXPERIENCE THAT I HAD. ITS JUST SO OBVIOUS THE A/C GUY INC DOES NOT KNOW AND DOESN’T HAVE LICENSED PERSONNEL FOR ELECTRIC.
Nicole Brown
Amazing service, Randy my tech was very knowledgeable. The company was fair with prices and accommodations.