Ernie & Josue worked as a team. Both of them very knowledgeable, professional but at the same time kind and friendly. Thank you guy’s you are highly recommended by this consumer.
Looking for an AC repair service led me to Iceberg. I read the reviews and compared them to other companies. I was really impressed with the contrast between Iceberg and the others so I called them. I explained our issues and Glen was at our home in less than an hour. Glen was very professional, kind, and knowledgeable! He arrived and got right to work!! Our system is older but he got it going and cooling very well. VERY knowledgeable, hardworking, and nice person! He also spoke well of the company and his co-workers, I appreciated that! Price was reasonable! Thank you so much Glen and Iceberg!
From initial call to Iceberg cooling and heating to tech Aaron Adordo call confirming he's in route, on site knowledgeably, straight forwardness, informational and getting me set for install of our brand new unit he was very down to earth, friendly and professional during the entire process.
Let me tell you all a tale of a company that overcharged, underperformed and tried to make it right. My A/C unit's fan went out. I went with this company because it was a free quote on repair. They wanted to charge me somewhere around $1,600 for everything including a new fan. Stupidly I believed them because 1. It was July. 2. I don't do heat well. 3. I needed it fixed quickly. Well, it was not fixed right the first time and they tried to get me to purchase another AC unit for $7000. The second time they came out they charged me more than what they originally quoted me (which is why it was $1,600). And it still wasn't working properly after because they put the wrong size fan in the unit. Now, I called a different company after this, after a cleaning/new fan and freon check, their price was $300. I called Iceberg and complained and they did refund $800 back, but only after they tried to get me not to leave a poor review. Well, this happened months ago, but I finally have gotten around to writing this review. The only thing I will say about them is they did refund half of what I shelled out, even tho I should have made them refund more, and the second tech they sent out was very good and stayed after hours to try and help. I will never recommend this company to ANYONE, especially after they tried to badmouth the second company, saying they were a new company with cheap parts, not knowing that company had been servicing Polk County for more than 30 years. DO NOT USE ICEBERG!
Blake did a great job for us! So professional, courteous and kind! Gave us some great information about how to maintain our AC unit and got the drain cleaned out in no time!
Blake came out and did a phenomenal job. We are so happy with This company. He showed me everything that was going on with our AC systems and explained all of our options. We are replacing our AC systems with them. I never thought this process could be so painless. All thanks to Blake!
Blake was fantastic! He had us up and cooling in no time. After calling four other companies out. I’m glad I don’t have to call anymore. I’m so glad they sent Blake out. He was professional and honest!
Everyone is always looking for someone they can trust in the A/C business. Aaron Adorno is a professional and a customer service extraordinaire. He diagnosed my A/C issues quickly and was able to fix them on the spot. Aaron has earned my business and my referral business for years to come. Thank you.
Blake came out and was very professional and polite. He explained everything extremely well and showed me pictures so I could see the issue we were having. We highly recommend Iceberg. And Elon was the best too as always. :)
After waiting for a very long time and thinking that repair man was a no show, Blake came to the rescue! He arrived at 7:00pm. And started working on the system. He was able to fix it. His work was clean and efficient. Thank you Blake !!
Mike Velez
Ernie & Josue worked as a team. Both of them very knowledgeable, professional but at the same time kind and friendly. Thank you guy’s you are highly recommended by this consumer.
Cheryl Colon
Looking for an AC repair service led me to Iceberg. I read the reviews and compared them to other companies. I was really impressed with the contrast between Iceberg and the others so I called them. I explained our issues and Glen was at our home in less than an hour. Glen was very professional, kind, and knowledgeable! He arrived and got right to work!! Our system is older but he got it going and cooling very well. VERY knowledgeable, hardworking, and nice person! He also spoke well of the company and his co-workers, I appreciated that! Price was reasonable! Thank you so much Glen and Iceberg!
Antonio Lewis
From initial call to Iceberg cooling and heating to tech Aaron Adordo call confirming he's in route, on site knowledgeably, straight forwardness, informational and getting me set for install of our brand new unit he was very down to earth, friendly and professional during the entire process.
Ray Beasock
Let me tell you all a tale of a company that overcharged, underperformed and tried to make it right. My A/C unit's fan went out. I went with this company because it was a free quote on repair. They wanted to charge me somewhere around $1,600 for everything including a new fan. Stupidly I believed them because 1. It was July. 2. I don't do heat well. 3. I needed it fixed quickly. Well, it was not fixed right the first time and they tried to get me to purchase another AC unit for $7000. The second time they came out they charged me more than what they originally quoted me (which is why it was $1,600). And it still wasn't working properly after because they put the wrong size fan in the unit. Now, I called a different company after this, after a cleaning/new fan and freon check, their price was $300. I called Iceberg and complained and they did refund $800 back, but only after they tried to get me not to leave a poor review. Well, this happened months ago, but I finally have gotten around to writing this review. The only thing I will say about them is they did refund half of what I shelled out, even tho I should have made them refund more, and the second tech they sent out was very good and stayed after hours to try and help. I will never recommend this company to ANYONE, especially after they tried to badmouth the second company, saying they were a new company with cheap parts, not knowing that company had been servicing Polk County for more than 30 years. DO NOT USE ICEBERG!
Samantha Auders
Blake did a great job for us! So professional, courteous and kind! Gave us some great information about how to maintain our AC unit and got the drain cleaned out in no time!
Desarae Gietzen-Mace
Blake came out and did a phenomenal job. We are so happy with This company. He showed me everything that was going on with our AC systems and explained all of our options. We are replacing our AC systems with them. I never thought this process could be so painless. All thanks to Blake!
Bill Hartman
Blake was fantastic! He had us up and cooling in no time. After calling four other companies out. I’m glad I don’t have to call anymore. I’m so glad they sent Blake out. He was professional and honest!
James Henderson
Everyone is always looking for someone they can trust in the A/C business. Aaron Adorno is a professional and a customer service extraordinaire. He diagnosed my A/C issues quickly and was able to fix them on the spot. Aaron has earned my business and my referral business for years to come. Thank you.
Kelly F
Blake came out and was very professional and polite. He explained everything extremely well and showed me pictures so I could see the issue we were having. We highly recommend Iceberg. And Elon was the best too as always. :)
Angelina Castillo
After waiting for a very long time and thinking that repair man was a no show, Blake came to the rescue! He arrived at 7:00pm. And started working on the system. He was able to fix it. His work was clean and efficient. Thank you Blake !!