I live in Geneva and I used J&R Herra to replace my 12 year old hot water heater. They did a great job. I wanted to replace my 50 gallon tank with a 75 gallon tank, but was worried I wouldn't have enough room between it and the wall to get to my furnace since its a little wider. J&R Herra was able to put the 75 gallon water heater in with no problems and they even made adjustments in the placement, so now I actually have more room than I did with my 50 gallon water heater! The other advantage with J&R Herra is that they give you a fair price. The other estimate I got was $500 more for the exact same water heater and they didn't even mention anything about improving the tank placement to make more room around it. Kyle with J&R Herra came out the very next day to give me an estimate and was very quick to respond to my emails and the plumbers arrived on time and were very friendly and did a very professional job with the installation. I am very happy with J&R Herra and I would definitely use them again if I needed any other plumbing done.
I recently had some plumbing and HVAC needs and didn't care for who I was using so I called J & R Herra. I'm so glad I did because they exceeded all my expectations. They have great service and office help, almost immediate 24 hr service call back, courteous, friendly and knowledgeable service men with fully stocked trucks and are expanding into a number of other services beyond what I used them for. They're great and for sure my go to guys in the future. Don't hesitate to call them.
My furnace went out and I needed service right away. The folks taking appointments were able to fit me in the same day. The serviceman, Dan, was professional and polite - he diagnosed the problem, gave me an estimate, and completed the work without any delay. I was very satisfied with the quality of the work and the price. And I would highly recommend using J&R for HVAC work.
John was great and replaced our sump pump system and walked us through everything. He was courteous, professional and kept things neat and clean throughout the process. Would use them again!
John replaced my sump pump and check valve. He was very professional and did a great job. I will definitely use J&R Herra again.They were here in one hour after I called. Great service.
Very happy with J&R Herra. Marginal sump pump was diagnosed & replaced within 2.5 hours of my initial phone call. Fast, professional, thorough & clear explanation of our options. John was wonderful technician.
Jeff arrived promptly and completed work neatly and efficiently. Services included replacing 5 filters for RO system and moving waterline for furnace humidifier from hard water line to soft water line. I would definitely recommend J&R Herra!
John was the tech that came to my house, he was efficient and on time. I asked him questions and he was detailed on his response. He expressed his concerns and gave me some helpful hints for the future maintenance of my water heater. He cleaned up after himself and left the work area just as clean as it was when he arrived. Extremely happy with my experience today with John.
Amazing job, well done at a commercial building with minimal disruption at a facility with 200 employees working! Highly recommend this company, first time I used them from a personal reference of a friend who was just as satisfied with their great service. I'm a 22 year facilities manager and I will definitely call them again!
Kristi K
I live in Geneva and I used J&R Herra to replace my 12 year old hot water heater. They did a great job. I wanted to replace my 50 gallon tank with a 75 gallon tank, but was worried I wouldn't have enough room between it and the wall to get to my furnace since its a little wider. J&R Herra was able to put the 75 gallon water heater in with no problems and they even made adjustments in the placement, so now I actually have more room than I did with my 50 gallon water heater! The other advantage with J&R Herra is that they give you a fair price. The other estimate I got was $500 more for the exact same water heater and they didn't even mention anything about improving the tank placement to make more room around it. Kyle with J&R Herra came out the very next day to give me an estimate and was very quick to respond to my emails and the plumbers arrived on time and were very friendly and did a very professional job with the installation. I am very happy with J&R Herra and I would definitely use them again if I needed any other plumbing done.
Mark Krecl
I recently had some plumbing and HVAC needs and didn't care for who I was using so I called J & R Herra. I'm so glad I did because they exceeded all my expectations. They have great service and office help, almost immediate 24 hr service call back, courteous, friendly and knowledgeable service men with fully stocked trucks and are expanding into a number of other services beyond what I used them for. They're great and for sure my go to guys in the future. Don't hesitate to call them.
Terry Madl
My furnace went out and I needed service right away. The folks taking appointments were able to fit me in the same day. The serviceman, Dan, was professional and polite - he diagnosed the problem, gave me an estimate, and completed the work without any delay. I was very satisfied with the quality of the work and the price. And I would highly recommend using J&R for HVAC work.
Jeffrey Catrambone
Marcus was super timely, professional, and informative. Would definitely recommend
Tammy Collum
John was great and replaced our sump pump system and walked us through everything. He was courteous, professional and kept things neat and clean throughout the process. Would use them again!
roger perotti
John replaced my sump pump and check valve. He was very professional and did a great job.
I will definitely use J&R Herra again.They were here in one hour after I called. Great service.
Teresa Muir
Very happy with J&R Herra. Marginal sump pump was diagnosed & replaced within 2.5 hours of my initial phone call. Fast, professional, thorough & clear explanation of our options. John was wonderful technician.
Diane Plant
Jeff arrived promptly and completed work neatly and efficiently. Services included replacing 5 filters for RO system and moving waterline for furnace humidifier from hard water line to soft water line. I would definitely recommend J&R Herra!
Joe Gorenz
John was the tech that came to my house, he was efficient and on time. I asked him questions and he was detailed on his response. He expressed his concerns and gave me some helpful hints for the future maintenance of my water heater. He cleaned up after himself and left the work area just as clean as it was when he arrived. Extremely happy with my experience today with John.
John Hoffman
Amazing job, well done at a commercial building with minimal disruption at a facility with 200 employees working! Highly recommend this company, first time I used them from a personal reference of a friend who was just as satisfied with their great service. I'm a 22 year facilities manager and I will definitely call them again!