The techs were great and got our system up and running and much more affordable than some other quotes we received. Will definitely be using them for all our hvac needs in the future.
The service tech called prior to arrival as I requested. He and his assistant took the time to answer my questions and explain things thoroughly. Very professional and excellent service!
They did a wonderful job installing my heat pump/mimisplit system. Alex was a great team lead. They were exceptionally diligent, courteous, respectful. They cleaned up at the end of each day’s work and took good measures not to track dirt into the house. They worked very hard to test everything and make sure everything was setup and working properly (including WiFi connectivity). They explained how to operate everything. Overall, it was a great experience.
Had the mini-split system installed earlier and this time were the regular maintenance and Kumo installation. Both teams did a good job and they all answered my many questions with knowledge and patience. Initially got their info from my neighbor. They are very satisfied with Quail too. They timely submitted the Mass Save rebate for me too and even told me in advance that rebate processing at Mass Save was extremely slow.
Very impressed with this company and James McSherry. James is very knowledgeable and spent time explaining my problem. I’m so happy that I found Quail and signed up for the maintenance program. Thank you
R Gold
The techs were great and got our system up and running and much more affordable than some other quotes we received. Will definitely be using them for all our hvac needs in the future.
R P
The service tech called prior to arrival as I requested. He and his assistant took the time to answer my questions and explain things thoroughly. Very professional and excellent service!
Lucille Neaz
They were great and they cleaned up after the job was done I give them a five star rating
K Snay
Just contacted Quail for the new partner Heritage Electric. So happy with the professional and courteous service. I highly recommend.
Ray Sedlock
They did a wonderful job installing my heat pump/mimisplit system. Alex was a great team lead. They were exceptionally diligent, courteous, respectful. They cleaned up at the end of each day’s work and took good measures not to track dirt into the house. They worked very hard to test everything and make sure everything was setup and working properly (including WiFi connectivity). They explained how to operate everything. Overall, it was a great experience.
Jianming Lu
Had the mini-split system installed earlier and this time were the regular maintenance and Kumo installation. Both teams did a good job and they all answered my many questions with knowledge and patience. Initially got their info from my neighbor. They are very satisfied with Quail too. They timely submitted the Mass Save rebate for me too and even told me in advance that rebate processing at Mass Save was extremely slow.
Chris Delude
James arrived on time and had a very professional service where he identified the issue and laid out multiple options to me.
Paul Rivard
Jeremy serviced our A/C system and was very professional and polite. He explained what he did.
Rony Jean-Mary
James had a great demeanor. He was courteous, kind & knowledgeable.
Donna Lynch
Very impressed with this company and James McSherry. James is very knowledgeable and spent time explaining my problem. I’m so happy that I found Quail and signed up for the maintenance program. Thank you