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128 Plumbing, Heating, Cooling & Electric Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mark Dengler

We were in desperate repair of our sewer line mid French-drain project. We called 128 Sunday, had an apt Monday am, Charlie came out to inspect with camera. By Thursday the Pipeline Installation internally and sewer liner to street was complete. Jeff and Richie did an amazing job. In summary, we saved time, money, and did not have to tear up the property going this route vs what other contractors wanted to do. Very happy customer!

Jay Leary

128 Plumbing did an excellent job clean my main sewer line and I would highly recommend them! Charlie came out to scope the project and provide an estimate. He showed me video of the root issue that was causing sewage backups in the basement and he explained my options. Jeff and Richie came out for the cleaning and were super professional. They explained the process, showed me video of the clean pipes, and left our finished basement completely spotless. Also, they noticed that the plumbing line to an outside hose spigot had a leak!! I had no idea and they saved me a huge issue. Well done fellas!

Kate Hanrahan

We had a fantastic experience with Ben and Brandon this week. They removed and replaced our old furnace and condenser. They were extremely professional, on time, and communicative. They were happy to answer all of our questions and left us feeling so comfortable with the whole process. We especially appreciate how clean they worked in our messy basement and left everything in perfect condition. Thanks again Ben and Brandon!

Jay Frechette

Our sewer was backed up and we didn't know what was going on. We had Jeff and Richie here today and those 2 guys were amazing! They truly went above and beyond to help us fix the problem. Top notch service! Thanks again!

Anna A.

I am still in awe that a project as big as ductless HVAC could be done so smoothly and quickly. 128 PLUMBING were communicative and friendly from the very start. Helping us with every step of the MASS saves loan process (even though they were also the best quote we received) and the technicians could not have been more amazing. They left everything organized, clean and brought an amazing attention to detail with everything from covering external wires on the house to the basement. The entire installation took four days and our house feels like a new place. Highly recommend 128 plumbing - their customer care, technicians, sales - everyone wonderful from beginning to end!

Hector Acevedo

I had an amazing experience working with Jeff Garcia. He was professional, on time and highly knowledgeable. Jeff took his time to diagnose the issue and explained things in a way that I could understand. He was personable, patient and understanding. I have had 4 other people look at my system and not one of them did the work required to fix my issue. He was organized and cleaned up. He took care of my system like it was his own and I really appreciate and value that. He took the time to answer all of my questions with out me feeling dumb. He made me feel like I had known him for years. He took the time to explain all of the resources they offer. I am so thankful to Jeff and the team at 128 for helping me feel more at home as a new homeowner. I high recommend them and their premium maintenance plan. Thanks so much Jeff!

Sharon Fama

Kenny came to evaluate our sump pump system. He was very friendly and knowledgeable. The part was at their warehouse.

About an hour later Stephen arrived to replace the pump. He was friendly and worked very efficiently with no disruption to our household. He left area where he did the repair very clean, neat and tidy.

Both men described the issues and what needed to be done in a manner that was easy for my mother to understand. They answered all of her questions with clear and concise answers.

I would highly recommend 128 Plumbing.

Robert Cronan

Craig was pleasant, professional and thorough in his evaluation of our plumbing needs and his explanation of the range of recommendations. The work done to alleviate our immediate problem was performed quickly and completely resolved the situation.

Sal Barresi

Chandler from 128 Plumbing showed up on time. He has been working there over 3 years and he has over 20 years experience in plumbing. He diagnosed and fixed the problem and he explained everything to me and even let me peek into walls to see exactly what the problem was before he fixed it.

I would highly recommend 128 plumbing. Ask for Chandler

Elizabeth Kushinsky

Great experience with Jeff F. First off, love the courtesy call with expected arrival time. Jeff evaluated our sewer system, and took the time to explain the video and what we were seeing. He was professional and courteous, and took the time to explain and answer all our questions. Would definitely recommend this service! Thank you! Elizabeth K., Reading

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